Automotive parts : Brake & Clutch parts,Filters,Belts,Wipers,Chassis, Suspension We cover models including Japanese,European, American,Chinese,Korean vehicles
Is Fitinpart.sg legit?
Fitinpart.sg (fitinpart.sg) has a 3.5 out of 5 rating on OK.one, based on 652 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 61% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently share that international shipping is exceptionally fast, and ordered items arrive securely packed and exactly as described in the online catalog. Many enthusiastic buyers also appreciate the reasonable pricing and genuine parts that make maintaining their personal vehicles much easier and considerably more affordable.
However, some people mentioned unexpected extra import taxes and customs fees charged upon delivery that significantly added to the final overall cost. Others also noted that tracking active orders or sorting out incorrect items could occasionally become difficult, confusing, and tedious during the process.
Auto-generated from all reviews of this business. For reference only.
Was asking if the spark plug was sell as set or single. The part number is confusing as some of the seller put the part number as single or set (normally set of 4).
So i asked them to check with the vendor - the answer was
"Venice 17:01 -->
Much apologize, our vendor will only check with supplier after the order been placed and payment been made."
I never deal with company which asked us to purchase first before getting the information correct. Got the snapshot of the chat but cant attached here.
Reply from Fitinpart.sg2022-04-20
Dear Zaihas,
We thank you for taking the time out to share your experience and sharing your review with us. We apologise as we may not have the product specification for all parts but nevertheless we will try to our best ability to answer to all your enquiries if we have the information. We have listed our available hours more clearly on our 'Contact Us' page. Do contact our hotline so that we can serve you promptly. We hope to serve you again on better days.
Slow packing of items (took 5 days) from Sg warehouse to be sent out to courier for dispatch.
Reply from Fitinpart.sg2022-04-12
Dear Neo,
Thank you for your review. We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. Your review will allow our team to further improve our services and be able to create better customer experience for your next order. Nevertheless, we are glad you have well received your order from us. We have list our available hours more clearly on our 'Contact Us' page. We hope to serve you on better days andThank you!
Dear Antoine,
Thank you for your review. We are sorry to hear you had such a frustrating experience, Nevertheless, we are glad you have well received your order from us. We have list our available hours more clearly on our 'Contact Us' page. We hope to serve you on better days and be able to create better customer experience for your next order. Thank you!
The parts were packaged in a FedEx large box. Upon opening, I realise the cabin filter box was damaged. The filter itself was damaged on the sides.
Fitinpart.sg could have done better!!
Reply from Fitinpart.sg2022-04-12
Dear Abdul Amin,
Thank you for bringing this to our attention. We sincerely apologise for the negative experience you had with our service. We have listed our available hours more clearly on our 'Contact Us' page.
You may call our hotline during operating hours or drop us an email at [email protected] if you are open to discussing this further as we have not received any enquiries on our end to assist you further. We greatly appreciate the opportunity to make things right and hope to serve you on better days!Thank you
Disappointed that my order is cancelled by supplier without notice. Now need to wait for refund.
Reply from Fitinpart.sg2022-04-06
Hi Derek,
We sincerely apologise for the negative experience you had. We will notify our customers on any item cancellation only after we have receive a confirmation from our vendor.
Nevertheless, we are glad that our customer service team has gotten in touch with you and we greatly appreciate the opportunity you have given us to clarify further. Once again we apologise for the inconvenience caused on your part. We look forward to serving you again on better days! Thank you!
After your system upgrade, we are unable to get the required parts instantly after placing order for our same day customer repair work. Even with orders made, delivery are taking too long to reach our workshop.
Reply from Fitinpart.sg2022-03-28
Hi Raymond,
Thank you for your review. We are sorry to hear you had such a disappointing experience, but I really appreciate you bringing this issue to our attention. The delay in orders are due to the transition of our major system update in which will deliver much better offers, options, accuracy and improved supply timing.
The transition are mostly completed and we would be able to cater to all our customer orders diligently. We thank you for your continuous support and we hope to serve you on better days and be able to create better customer experience for your next order. Thank you!
Dear SAS Autoparts Limited,
We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review. Cheers!
Although simple items such as engine oil, oil filter, etc. were ordered (20-Mar) and the items were readily available, the packing & delivery were still delayed (25-Mar). Please try to reduce the time elapsed. thanks.
Reply from Fitinpart.sg2022-03-28
Dear Sudhakar,
We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and hope to get 5 stars from you on your upcoming order review. Cheers!
The product is good but the main problem is with your courier servicee the FedEx. They seem be very unproffessional in handling the delivery and that i what created the serious issue. I Have recived such other international deliveries but they have nerver messed up like this. Maybe Fitinparts thinks of changing the courier services to some other more eficinet service provider.
Reply from Fitinpart.sg2022-03-28
Dear Subu,
Thank you for your review. We apologise for the experience you had, but I really appreciate you bringing this issue to our attention. Do note that different country may have different clearance regulations that you will need to adhere. Nevertheless, we are glad you have well received your order from us. We have listed our available hours more clearly on our 'Contact Us' page. We hope to serve you on better days and be able to create better customer experience for your next order. Thank you!
Both wrong parts delivered! Invoice delivered has the parts I had ordered, which are different types of filters. But the 2 filters delivered are wrong and both same type !
Reply from Fitinpart.sg2022-03-05
Dear SB,
We always aim to deliver a great experience. We are gutted when we miss the mark! We sincerely apologise for the negative experience you had.
Nevertheless, we are glad that our customer service team has gotten in touch with you and we greatly appreciate the opportunity you have given us to make things right. Once again we apologise for the inconvenience caused on your part. We look forward to serving you again on better days! Thank you!
Dear Hilary,
Thank you for bringing this to our attention. We sincerely apologise for the negative experience you had with our service. We have listed our available hours more clearly on our 'Contact Us' page.
You may call our hotline during operating hours or drop us an email at [email protected] if you are open to discussing this further as we have not received any enquiries on our end to assist you further. We greatly appreciate the opportunity to make things right and hope to serve you on better days!Thank you
It used to be reliable and fast. Today I have to wait for a while and yet can't get the parts that I have pre order and paid
Reply from Fitinpart.sg2022-02-26
Dear Keith,
Thank you for your review. We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. Nevertheless, we are glad you have well received your order from us. We have listed our available hours more clearly on our 'Contact Us' page. We hope to serve you again on better days and be able to create better customer experience for your next order. Thank you!
I as a customer tell your staff what items I'm looking, your staff ask me for part number then ask me provide my Vin number, after I send over my VIN number. No sound from your side I try to online again another person ask me the same thing, after send over, no reply. I don't know to wait or go offline.at the end no answer from your side. Feel like I'm a fool
Reply from Fitinpart.sg2022-02-24
Dear Freeman,
Thank you for your review. We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. We are going through a surge in enquiries but we will definitely get back to you on your part search request. We have listed our available hours more clearly on our 'Contact Us' page. Do contact our hotline so that we can serve you promptly. We hope to serve you again on better days and be able to create better customer experience for your next order. Thank you!
In first time it was no good, customer service agent didn't help to solve my problem when I insited I suppose the manager contact me and I have a better support. finally y solve the porblem with my own way.
Reply from Fitinpart.sg2022-02-24
Dear Mar K Import,
Thank you for your review. We are gutted that we missed our mark but I really appreciate you bringing this issue to our attention. Nevertheless, we are also glad that all your enquiries are solved and you have well received your order from us. We have list our available hours more clearly on our 'Contact Us' page. We hope to serve you on better days and be able to create better customer experience for your next order. Thank you!
We hope for ready stock in KB items can be self collected on the same working day or the next day morning.
Items in Tuas can be delivered on the following days or self collect from KB.
Reply from Fitinpart.sg2022-02-24
Dear Handsome Machinery,
Thank you for your review. We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. The delay in orders are due to the transition of our major system update in which will deliver much better offers, options, accuracy and improved supply timing.
The transition are mostly completed and we would be able to cater to all our customer orders diligently. We thank you for your continuous support and we hope to serve you on better days and be able to create better customer experience for your next order. Thank you!
Limited choices of parts.
My delivery is not know until i called and asked.
Reply from Fitinpart.sg2022-02-24
Dear Tsen,
Thank you for taking the time out to share your experience and sharing your review with us. Your feedback will help us to further improve our service for everyone. We are looking to source more reliable vendors so that we can increase more parts choices for our customers with faster response time. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. Cheers!
Great experience dealing with Fit In Part. They're local to me and had great prices on the filters I needed. Communication was excellent and my in-stock items were shipped immediately. I've knocked a star off for the delivery partner that left my items in the shipping hub for over a week.
Reply from Fitinpart.sg2022-02-24
Dear Ming,
Thank you for bringing this issue to our attention. Much apologies for the inconvenience caused. Rest assure we have already send feedback to the courier provider accordingly on this matter. We are glad that our support team have reach out to you to clarify. Nevertheless, we look forward to serving you again and redeem ourselves in your next order!
I am really satisfied with the delivery of Fitinpartparts.sg. I must however say that parts must be delivered on the said date before packaging and dispatch. In principle, my order had to arrive in Lesotho on the 31st Jan but it only arrived on the 15th Feb because one of the parts I ordered was delivered late. Please look into that. Otherwise, I am satisfied with the quality and fast dispatch.
Thank you.
Reply from Fitinpart.sg2022-02-24
Dear Koele,
Thank you for taking the time out to share your experience and sharing your review with us. Your feedback will help us to further improve our service for everyone. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. Cheers!
You did not met the delivery date mentioned during the transaction, delivery was set last Jan. 26 but recvd the item Feb. 12 a delay of more than 2 weeks.
Reply from Fitinpart.sg2022-02-15
Dear Efren,
Thank you for taking the time out to share your experience and sharing your review with us. Your feedback will will help us to further improve our service for everyone. We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. Cheers!
I was very satisfied with the price point, quality, and the eventual delivery of the products I had ordered at Fitinpart.sg. I probably would have given Fitinpart.sg, five stars, but was a bit confused and dismayed when the Invoice Section had said the parts had been delivered, but were not yet physically in my possession until a few days afterward. I realize that the products had been delivered to my residence by a second party service (Canada Post) rather than by DHL. I would like it so that until I have actually received the product that it is marked as delivered in the Invoice section of my account. It was rather inconvenient to have track the package down after the confusion that occurred when the "delivered" package wasn't at my home.
All that being said, I will continue purchasing products from Fitinpart.sg and I will enthusiastically recommend the company to my friends, acquaintances and to the people in the car and truck forums I frequent. I'm very glad that I found Fitinpart.sg online and wish them continued success in the future.
Reply from Fitinpart.sg2022-02-07
Dear Virgil,
Thank you for taking the time out to share your experience and sharing your review with us. Your feedback will help us to further improve our service for everyone.
Do note that some freight provider does engage third party provider to do the delivery based on your address in your local country but rest assure that all the engaged provider are from their trust source.
We apologise for the inconvenience that happen nevertheless we are delighted that you have well received your order.
We look forward to serving you again and hope to redeem ourselves and get 5 stars from you on your upcoming order review. Cheers!
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