Come on a dreamy trip with Floraltrip.In Floraltrip, we focus on improving customers’ experience and help you create the memorable experience you can share with the people you love.We're always up-to-date on the most fashion design and colors match that people are using, prepared to push the limits at every turn to provide people with highly quality, highly satisfying experience. We believe fashion is an optimistic business, and in this spirit we continue to grow. We love creating each vibrant piece focused on honoring the beauty found in nature, and we love timeless and romantic accessories that merge the classic with the unexpected.
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Is Floraltrip legit?
Floraltrip (floraltrip.com) has a 3.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the excellent overall quality of the products, warmly praising the sturdy craftsmanship, reliable materials, and truly unique designs that perfectly suit their daily needs. People also appreciate the extremely helpful support team, noting that customer service agents quickly assist whenever questions arise about online purchases.
Some reviewers were not happy with the extended delivery times caused by international shipping from overseas warehouses. Many customers additionally noted that items occasionally arrived looking much smaller than expected, while a few experienced disappointing build quality or frustrating sizing issues.
Auto-generated from all reviews of this business. For reference only.
Horrible products. Ordered over $100. In belts and buckles. The belts material is already cracked when arrived. They buckles are very cheaply made. DO NOT ORDER FROM THIS COMPANY THEY WILL SCAM YOU . THEY MAKE YOU PAY A CRAZY AMOUNT TO RETURN PRODUCTS BACK TO CHINA NOT EVEN WHERE THE STUFF IS SENT FROM. TRYING TO GET MY MONEY BACK HAS BEEN A NIGHTMARE!!
Reply from Floraltrip2026-04-09
Dear Kathy,
We're truly sorry to hear about your experience with the item you received.
We understand your concerns about the automated messages and lack of direct contact. Our customer service team would love to reach out to you soon to discuss a satisfactory resolution. Kindly please send an email to us at [email protected]. We understand your frustration and are here to help.
We appreciate your patience and are committed to resolving this issue for you as quickly as possible.
Build quality is dreadfull. I ordered 2x belt buckles. The first was a longhorn bull head with horn push knife, on arrival the blade was detached from horns, not integral or fixed at all, the horns its self was shiny chrome compared to gun metal grey of the skull, and was pitted with coating failures.
The second was a rounder face buckle, bulls head with a pull out folder knife. The nife was wobbly, dull, and the screws holding it together were protruding and contrast metal. The whole feel was cheap and not worth any cost i incurred. Binned in disgust when i saw and felt the quality. Left comments and pictures via the site. They want reach out voa email but havent mentioned redress
Reply from Floraltrip2026-04-03
Dear Fred,
We're truly sorry to hear about your experience with the item you received.
We understand your concerns about the automated messages and lack of direct contact. Our customer service team would love to reach out to you soon to discuss a satisfactory resolution. Kindly please send an email to us at [email protected]. We understand your frustration and are here to help.
We appreciate your patience and are committed to resolving this issue for you as quickly as possible.
Dear David,
We apologize for the inconvenience caused by the delay in receiving your order. We understand how frustrating it can be when expectations are not met, especially when it comes to timely delivery.
Peak seasons can indeed put additional strain on our order fulfillment and shipping processes. The increased volume of orders during these periods can sometimes lead to delays in processing and shipment as well. Our customer service team would love to check the current status of your order. Kindly please send an email to us at [email protected]
I have ordered from FloralTrip twice now. I would do it again. I have been very satisfied with the products. They arrive looking exactly like the photos online. The shipping is a little nerve wrecking because it is impossible to actually track the shipment through all the international ports so you have to be patient but I’ve had no problems receiving my goods, even in a slight rush.
Reply from Floraltrip2026-03-19
Dear Rachael ,
Thank you so much for your feedback! We're thrilled to hear that you've been satisfied with your purchases and that the products have matched your expectations. We understand that international shipping can sometimes be a bit nerve-wracking, and we appreciate your patience. We’re glad everything arrived safely. Your continued support means a lot to us, and we look forward to serving you again soon! 😊🌸
Excellent service and the belt was every thing i was looking for, Highly recommended
Reply from Floraltrip2026-03-11
Dear Neville,
Thank you so much for your kind words! We're thrilled to hear that the belt was exactly what you were looking for and that you had a great experience with our service. Your recommendation means a lot to us!
I have not received
my order. When can I receive my order. I know the bad weather may have caused delays. Let me give you my following information so that you can follow through. PU Leather Fleece EarFlaps Baseball $21.99 -Coffee/Medium 22” - 22 7/8”. Please feel free to message me back or resend my order back to me.
Reply from Floraltrip2026-03-03
Dear Danny ,
We apologize for the inconvenience caused by the delay in receiving your order.
We sent the new logistics tracking link to your email yesterday. Could you please tell us if you have received it?
Our customer service team would love to check the current status of your order.
Hope you get it soon.
Have a nice day！
Ordered a studded belt and it's beautiful. Thick leather and proper metal studs. Looks exactly like the photo - better even. Take care with sizing since the quoted length includes a folded section of leather. I'm fit 34" jeans but needed a 38" belt. Thankfully they were very helpful fixing my sizing issue.
Reply from Floraltrip2026-02-25
Dear Nick,
Thank you for your feedback! We are very glad that you like this belt and are satisfied with its material and design. We also glad to your satisfaction with our customer service. We will continue to strive to provide a better service experience. If you have any other questions or need assistance, please feel free to let us know!
Really bad quality, everything is like it's from temu but with an insane markup.
Reply from Floraltrip2026-02-11
Dear Laser ,
We attach great importance to the experience of every customer and are sorry for your dissatisfaction.
To better assist you, we are unable to locate your order record using the name you provided. Please provide us with more order information (such as the order number, the email used for placing the order, etc.) to our customer service email [email protected] so that we can verify it as soon as possible and offer solutions such as replacement or refund.
Your satisfaction is of utmost importance to us, and we will do our best to ensure that your problem is resolved.
Looking forward to getting in touch with you as soon as possible.
Dear Arnold,
Thank you for your feedback! We're so glad to hear that you're happy with the craftsmanship of the ties and that your order arrived in perfect condition.
Please continue to pay attention to us. Thank you again and look forward to serving you again in the near future.
My items arrived in perfect condition!
I was happily surprised by how sturdy they were.
Reply from Floraltrip2026-02-03
Dear Jasmine,
That's awesome to hear! We're so glad your items arrived safely and that you're happy with your purchase. We always strive for quality, and it’s great to know it met your expectations. Thanks for sharing your experience!
The belt is exactly what I needed. It easy to resize and made with genuine leather. I love it.
Reply from Floraltrip2026-02-03
Dear Candice,
Thank you so much for your kind words! We're thrilled to hear that the belt is exactly what you were looking for and that you love it.
Your recommendation means a lot to us!
It is much smaller than the site portrays it to be. With it being this small it doesn’t look good. Wish the buckle was larger.
Reply from Floraltrip2026-02-03
Dear customer,
We are sorry that you feel the size of our belt buckles is not suitable. In fact, we have detailed size information on the product page. You might not have paid attention to it before placing your order.
Buckle Width: 2.36in / 6.0cm
Buckle Length: 3.35in / 8.5cm
If you find that our belt buckles do not match the sizes we have stated, you can contact us at any time to address this issue. We will be responsible for it.
We appreciate your patience and are committed to resolving this issue for you as quickly as possible.
This company try to fix any misunderstanding that you may have , and that is always appreciated . Thanks
Reply from Floraltrip2026-02-02
Dear customer,
Thank you so much for your feedback!
We're glad to hear that our efforts to resolve any misunderstandings have been helpful. Your satisfaction is our priority, and we truly appreciate your support.
Your recommendation means a lot to us!
It has taken way longer then expected and stated on the website to process my order and there's no way to track where it is. I ordered this as a birthday present but at this rate, it won't be here until weeks after his birthday. If you order from this website, be sure to take into account it will take like a month to get to you.
Reply from Floraltrip2026-01-30
Dear customer,
We apologize for the inconvenience caused by the delay in receiving your order.
According to our shipping policy display on our website , the period for order delivery is divided into two parts:
Processing time: 3-6 Working Days.
The normal Shipping time: 7-15 Working Days./The express Shipping time: 6-8 Working Days.
Our customer service team would love to check the current status of your order, but we unable to located your order. Kindly please send email to us at [email protected]
I was trippin apparently, it arrived a day after my review and everything came out wonderfully. Wonderful quality of belts and they loved the buckles.
Reply from Floraltrip2026-01-18
Dear Angelina ,
Thank you for your update! We are very glad to hear that you have received the package and are satisfied with items .
Your recommendation means a lot to us!
Hope you have a nice day.
this was not an easy process for me, while the website said it would be processed and shipped within 6 days, I got the email saying that it was shipped after 10 days. This was very stressful as there are no real human reviews attached to their social media. And on top of that, the tracking link would say it was not real and that it wasn’t attached to a package, and the shop app had not updated to say that the item was shipped. I emailed customer service and the email was unable to send bc their server was down. That was the message I got on my end. So it was all just hoping for the best, after 3 days, I could open the tracking link to a working page on my laptop but not on my phone so that was something. Not very reassuring. However after 23 days my package did arrive as described. I was happily surprised but still very disappointed In the whole process. I was ready to dispute the charge with my credit card company but fortunately this purchase did have a happy ending. The estimated processing and shipping times were much quicker than reality so be prepared to wait 3-4 weeks for your delivery
Reply from Floraltrip2026-01-16
Dear Charles,
We sincerely apologize for the frustration you've experienced. We understand how important it is to receive timely updates on your order, and we truly regret any inconvenience caused by the lack of communication.
We take customer service very seriously, and we’re currently investigating the issues with our email server. We are sorry but we unable to located your order. In the meantime, please reach out to us directly at [email protected] so we can prioritize resolving your order issue.
We appreciate your patience and understanding, and we’ll do everything we can to make sure this is resolved as quickly as possible.
Thank you for your continued understanding!
Didn’t receive items i ordered. very difficult to order on line. Didn’t received items i ordered
Reply from Floraltrip2026-01-13
Dear customer,
We checked that your order was placed on December 2nd and it was delivered on December 24th, which was within normal delivery time and without any delay. However, we are still very sorry to hear that you reported that you did not receive the package.
Our customer service team would love to check the current status of your order. We have sent the logistics information of the package delivered to your email. Please check and view the delivered situation of the package.
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