My overall experience is great
My overall experience is great! I had a slight concern with the delivery but it was resolved by Bea!
About Flowerchimp
Data updated- Website
- flowerchimp.com.ph
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/4)
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Is Flowerchimp legit?
Flowerchimp (flowerchimp.com.ph) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing fast, friendly support and making the overall purchasing process very smooth and simple. Consumers often state that the customer service team is exceptionally responsive and accommodating when managing last-minute order modifications. However, some customers also noted issues with delivery delays, stating that packages occasionally arrived late or went missing. Reviewers experienced frustration when floral arrangements arrived damaged, wilted, or incorrect, noting that the items failed to meet expectations. They also mentioned poor communication and a lack of accountability from support regarding these specific problems.
Auto-generated from all reviews of this business. For reference only.What people say
The support is really effective
The support is really effective, thanks to Bea for helping me a looooot editing my order 🤗
the item i purchased was out of stock…
the item i purchased was out of stock but customer service personnel named Bea was very professional in attending to my queries. thank you so much po.
Easy to order and very quick to reply…
Easy to order and very quick to reply to emails, thanks bea for your 1st class customer service.
Fast easy and has everything a customer…
Fast easy and has everything a customer needs. Bea was great and efficient
Flowers I sent were delayed due to…
Flowers I sent were delayed due to heavy rain, but the customer service through Whatsapp was very accommodating and was able to inform me of any possible update.
Bea was very responsive and kind
Bea was very responsive and kind. The service i got was very fast and straight forward which I appreciated very much.
The WhatsApp customer service was…
The WhatsApp customer service was great! I was helped by Bea and they went above and beyond to help answer my questions in a professional and prompt manner. Thank you Bea!
Bea made such a Great Job including…
Bea did such a Great Job including everything there is!
Great customer service had an issue but…
Great customer service had an issue but was resolved fast enough. Thanks bea
bea quickly assisted me without any…
bea quickly assisted me without any delay
Confirming my order is placed that it…
Confirming my order is placed that it will be delivered tomorrow as I scheduled it and informing that there will be changes in my order. And prompt response from Merry.
It was my first time to order in Flower…
It was my first time to order in Flower Chimp.Good customer service,all my concerns has been addressed well though there was a delayed on the response due to our different timezone.Thanks Merry for assisting me today.Looking forward that you will continue to deliver your good product and service for future repeat business.
Bought my first purchase last day
Bought my first purchase last day. My wife loves it ❤️ I ordered late however the team managed to deliver it on same day and when i contact customer support “Merry” Helped me with my concerns. She deserves a raise! Definitely will order again
My first time to order from Flower…
My first time to order from Flower Chimp and I must say their service was excellent! Customer service agent “Merry”assisted me first, gave me updates and considered my request. Then the next follow up it was Nat who updates me with the status of my order! Over-all it was a very smooth transaction! 5 stars ⭐️
Very helpful and fast response 🙂
Great help
Great help , especially overseas and able to send aboard. Great service.
Real Deal CS :
I felt uneasy, and thought as a first time user of the site and service, me and well earned cash would just be another day another $ kinda thing. Had aha moment with myself while in a afternoon meeting: I badly need to communicate to my girl my sincere apologies (yea she cut me out in short). So thought of flower services because I did not want to F my day and time driving around city to known flower shops then do the canvas process/comparison etc. Thats just moving a mountain. I cant. not a man mountain. So pulled up Flowerchimp from my initial google search. Super made it way better as to convenience, ease of navigation, simple purchasing process. The site is very clear. It even educates me as I went through the myriad of choices for a variety of contexts, the color combinations etc. Galing. Elibs ako. Then made the purchase 80% because of speed of delivery. Provided a timeslot depending on the flower of choice. Had a little uneasy moment with the feedback bit. I waited past 8pm (5pm-8pm was the delivery window) that day and did not receive update on delivery. Sent an email response regarding status of delivery and that the email said Delivered Jul 23 2026 (no time indicated) and know that it should be delivered per time slot selected Jul22 2026 5pm-8pm) Halfway to the email composition, i felt the email response to my message would be from a bot/humanoid. Glad to say it was Bea. She took extra care and effort to make everything clear despite of my no bueno tone in the email. Again Sorry Bea. But super Thank you for your CS. Efnn real. Super. . Have a good day ahead. - Killing :it
Thank you bea
Great online communication
Great online communication, friendly and cooperative person bea. And flowers were absolute beauty.
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