Flowerchimp (flowerchimp.com.ph) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing fast, friendly support and making the overall purchasing process very smooth and simple. Consumers often state that the customer service team is exceptionally responsive and accommodating when managing last-minute order modifications.
However, some customers also noted issues with delivery delays, stating that packages occasionally arrived late or went missing. Reviewers experienced frustration when floral arrangements arrived damaged, wilted, or incorrect, noting that the items failed to meet expectations. They also mentioned poor communication and a lack of accountability from support regarding these specific problems.
Auto-generated from all reviews of this business. For reference only.
Flower in line looks gorgeous, Over all order is swift and customer service is fantastic
Flower in line looks gorgeous, the fruit flower mix is one of their best offers that the emotion I wanted to convey with both care and elegance. Ordering process is swift and smooth. Bea, their live customer service also did a great job in assisting me for a last minute change of delivery details and having it done through WhatsApp gave a great convenience since I am out of the country. Definitely 5 star plus one.
Happy with their services, used their services many times
Happy with their services, used them many times.
Also, when they have an issue they directly contact you and try to solve the issue, either by shipping different flowers or by giving different delivery options.
Also, Merry has been great support and very helpful.
DO NOT TRUST THESE PEOPLE! I ordered a spray flower online from US for my deceased aunt in Philippines and they delivered an embarrassing miniature version flower spray thinking I am not there to see, well, my sisters went visit and saw the embarrassing tiny flower arrangement with wilted leaves standing amongst giant arrangements of others people. These people taking advantage of grieving customers! This FlowerChimp are Scammers and scumbags! BEWARE
Flowerchimp made it incredibly easy to ask questions about changes in my order, and were extremely accommodating when I asked them last minute to change the shipping address (due to a mishap on my part).
Allowing customers like myself to contact their team via whatsapp was very helpful, as I am someone who ordered from outside of the country. The best part? Their virtual assistant had help options that made sense.
I was assisted promptly by Bea, who did an amazing job assisting me with changes in my order. She was straight to the point, replied very fast, and assured me that my order was going to be properly delivered to my partner's address.
The choices of flowers are always wonderful and the transaction is smooth. Customer service (Merry, replies quickly and handles the situation gracefully) is also always easy to talk to, but this is the second time that I have had to double check with my order because it hadn’t arrived on time.
Outstanding service and support. If they are out of a specific arrangement then they will put a custom special arrangement together to replace the original listed item. That’s awesome GREAT COMMUNICATION THROUGHOUT THE DELIVERY
Sara have informed me that the item have been replaced, as this is a surprise for my girlfriend, it is very considerate that she make effort for sending me email to let me know, very appreciated that she do that.
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