Very up to date and helpful
Very up to date and helpful. Service is very professional and trustworthy
About Flowerchimp
Data updated- Website
- flowerchimp.com.ph
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/4)
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Is Flowerchimp legit?
Flowerchimp (flowerchimp.com.ph) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing fast, friendly support and making the overall purchasing process very smooth and simple. Consumers often state that the customer service team is exceptionally responsive and accommodating when managing last-minute order modifications. However, some customers also noted issues with delivery delays, stating that packages occasionally arrived late or went missing. Reviewers experienced frustration when floral arrangements arrived damaged, wilted, or incorrect, noting that the items failed to meet expectations. They also mentioned poor communication and a lack of accountability from support regarding these specific problems.
Auto-generated from all reviews of this business. For reference only.What people say
The Excellent Executive Merry
The executive Merry was very cooperative and extremely patient. I took a long time, as I am not tech savvy, yet Merry remained calm throughout, proving me correct guidance and advice. Thank you Merry
Bea, the best virtual assistant
The real and very quick support Bea gave to me to reach out some informations about a delivery was completely appreciated. I wish all virtual assistants in the world were like that. Thank you Bea for the smooth and quick process
Great service
The order came at the expected delivery time and the flowers were beautiful. Merry was helpful in making the order go smoothly.
Merry was great
Merry was great. Very helpful.
Good quality and service
Good quality and service, delivery on time and you always get an individual solution if there's a problem. Especially mentioned the good service and help from Sara for my adjusted order, salamat po.
Ty verry much merry
amazing customer service
amazing service only with a few hiccups. lowkey upset that they replaced the bunny in my order with a teddy bear instead. not only would the bunny have been perfect, it had a slightly higher price than the teddy bear. maybe improve the online site so that it reflects the stock better? but whatever man again, great service. they deliver with unbelievable timing. more importantly, their customer service is amazing. provided u are within working hours, they are quick to attend. shoutout to merry and jeah!
Merry made my inquiry smooth and…
Merry made my inquiry smooth and manageable. Very helpful and accommodating, really an asset for the company. Will refer to my friends in future with such impeccable service and attitude
Nat is very responsive
Nat is very responsive, and although circumstances beyond control happen, she makes sure to make up for it.
Thanks Nat for solving my problem
Disappointing Service and Poor customer Service communication
was a regular customer and had always ordered from Flower Chimp, but my latest experience was extremely disappointing. My sympathy flowers were delivered to the wrong funeral hall, and their courier (Lalamove) simply left them outside after taking a photo without verifying the recipient. Customer service promised to coordinate with the courier and chapel staff to move the flowers to the correct hall, but nothing was done. I later learned the flowers could have been disposed of before ever reaching the intended family. Instead of taking responsibility, Flower Chimp blamed the customer and defended their courier's negligence. Poor communication, no accountability, and a heartbreaking experience. I won't be ordering again.
Delayed delivery
I paid for flowers to be delivered from 9am to 1pm on July 4, 2026 but there was no update at all even in the order status tracker link. I had to message Flower Chimp’s account to have an explanation, and it was 2:30pm by then. They told me that their delivery partner will be delayed and the customer service agent gave me a discount voucher. I was inconvenienced because it was supposed to be a special day for a special someone and I have nothing to show for it. I’m hoping that this won’t happen again. But the agent named Merry was helpful.
Great assistance from Natalie
Great assistance from Natalie. When they never had the correct flowers ordered. I am sure i will be using them again. Des Thomson
Quick answer, try Everything to help
Quick answer, Nat try Everything to help me. Very Kind and friendly
Support
I have used flower chimp for a few years. This time I had a small problem and had to contact their customer support. They responded to my email with in minutes. I would give their support 10 out of 10.
Reliable service
Reliable service. Thank you Bea for your swift delivery on my flower order.
Issue with the 20% discount
Issue with the 20% discount, Bea help me sort it out although the result is not that perfect, she did try to help and I ended up using different discount code. The flower is very nice, my GF loves it. Thank you
10/10
Bea was quick, informative and very helpful!
Good communication
Good communication, well informed
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