Customer service rep was pleasant
Customer service rep was pleasant, informative, and answered all my questions.
About ForeverCar
Data updated- Website
- forevercar.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 71% (5/7)
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About this business
ForeverCar is revolutionizing the car repair experience and putting you back in the driver's seat. ForeverCar.com is the only place that lets you quote, compare and purchase the vehicle service plan that fits your needs and budget. Our repair concierge team of Protectionators is there when you need them. Stop worrying about the hassles of car repairs with a ForeverCar Vehicle Service Plan. ForeverCar is backed by AM Best rated carriers and a claims administrators rated A+ by the Better Business Bureau.
Is ForeverCar legit?
ForeverCar (forevercar.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 71% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
Complete fraud!
After sending me to the dealer for assistance with 4 problems with my car, I was denied coverage. I was told by a rep that I was not denied for coverage and the dealer was not told that only to call back 3 minutes later and be told I was not covered because they fixed the issues but did not have to replace the parts. They left me with a $840 bill. After reading their response I can see they are only interested in damage control. I was told be two separate reps that nothing was covered on all covered products while on a three way call with them and the dealer. I was told that because parts were not replaced, they weren’t covered. So none of the evaluation and work done was covered unless apart was replaced, not repaired, replaced. I paid and left because that was the only option to get my car back.
Reply from ForeverCar2023-07-06
Hello, You did originally take your vehicle to an In-Network Repair Facility, but they referred you to the dealership because they were unable to diagnose the issue. On 6/29/2023, the Dealership called in to obtain approval for the diagnostic, but they did not have a completed diagnostic report. The shop was informed that in order to obtain an approval, they would need to call back with a completed diagnostic report and a repair estimate. The shop called back on 6/30/2023 to continue the claim. They informed SilverRock that you had already paid out of pocket for the repairs and that you had already taken your vehicle from the shop. You may be able to receive reimbursement for the items that are covered by your contract. Please contact SilverRock at ph# (866) 628-3905, to start the reimbursement process. Thank you, Orlando Wilson Director Of Customer Service And Support 844-392-4797 Ext 5246 [email protected]
Charlie was fantastic about going over…
Charlie was fantastic about going over my contract answering every question I needed answered and I was very pleased with him totally professional
Your representative Toy she explained
Your representative Toy she explained To me everything about your warranties, it made my experience Great
New Warranty with Ease…….
I was very pleased with the service and information I received when getting this warranty on my sons car. Charle Hohnstein was a pleasure to deal with and very helpful with the questions I had. I will definitely be calling back for a warranty on mine as my current one is due to expire.
Thera was extremely patient with me
Thera was extremely patient with me. She explained the differences between the Gold & Platinum plans more than once as well emailing the links to me. Thera followed up with me, but was not in the least bit pushy. I greatly appreciated her knowledge of the product and her attitude towards me. the customer!
Unbelievable
The overall interaction with my representative was EXCELLENT from start to finish. She explained everything I needed to know vividly without me having to ask any questions. The Benefits Are Amazing and would definitely recommend if given the opportunity. Thank You Forever Car.
good customers service answer all my…
good customers service answer all my questions
SAMANTHA JAEGER WAS VERY INFORMATIVE ON…
SAMANTHA JAEGER WAS VERY INFORMATIVE ON MY APPLICATION FOR MY DODGE RAM 1500 TRUCK WARRANTY. SHE IS A VERY DOWN TO EARTH SALESWOMAN. I RECOMMEND THAT YOU GIVE HER A RAISE.
Great service and very professional…
Great service and very professional staff.
His knowledge is cosidered to be prime time.
My experience with Charlie Hohnstein was a very good measurably learning experience to picture a choice that will make your decision to make. He makes the options more suitable to make.
Everything was great
Signup process was a breeze
Signup process was a breeze. Some of the larger competitors have horrible websites and are diffcult to obtain clear information for pricing - Forever Car was very simple. Given that Forever Car has a partnership with my credit union I was granted a very nice discount.
Easy to use and information was made…
Easy to use and information was made available quickly.
Polite, knowledgeable staff
Sarah was very polite, detailed and explained everything to me. Worked on giving me the best price.
My experience was refreshing Thera was…
My experience was refreshing Thera was very helpful professional friendly. She answered all my questions perfectly. In fact 5 stars are not enough for an employee like her so I rate my experience with her 40 STARS. And I meant every word .
Fast and easy
Great program
Quick and easy to sign up.
My questions were answered promptly
My questions were answered promptly. Those I spoke with were friendly & knowledgeable. A pleasant experience all 'round
Charlie was great and very…
Charlie was great and very knowledgeable He assisted me very promptly and professionally
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