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Beauty & Well-being

Fragrance Lord

103 reviews

4.5103 reviews
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About Fragrance Lord

Data updated
Website
fragrancelord.com
Category
Beauty & Well-being
Location
United States · Hillsborough, New Jersey
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (12/12)
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Is Fragrance Lord legit?

Fragrance Lord (fragrancelord.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

J
Jill Elswick · 1 review · Verified · Experienced 2026-07-26 ·

Thanks

Thanks, great perfume, great price

Reply from Fragrance Lord2026-08-10

Thank you so much! 😊 Glad you loved the perfume and the price. Hope to serve you again! ❤️

J
Jose Matteo · 1 review · Experienced 2026-08-06 ·

FragranceLord fulfilled a very specific…

FragranceLord fulfilled a very specific order quickly, nicely and with no issues. Based on this experience I would highly recommend shopping with them and will continue to do so.

Reply from Fragrance Lord2026-08-10

Thank you for your wonderful review! We’re delighted we could fulfill your order quickly and smoothly. We truly appreciate your recommendation and continued support! 😊

L
Lindy Mpane · 3 reviews · Verified · Experienced 2026-07-28 ·

My order was cancelled without…

My order was cancelled without notification, I am still waiting for my refund

Reply from Fragrance Lord2026-08-06

Dear Customer, we're sorry to hear about your experience. We understand how frustrating it is when an order is cancelled without notification and your refund is delayed. Please send us your order number in a private message so we can look into the issue and provide an update on your refund as quickly as possible. Thank you for your patience, and we'll do our best to resolve this for you. Thanks!

c
carlos baybay · 1 review · Experienced 2026-08-04 ·

Good service and price

Reply from Fragrance Lord2026-08-05

Thank you for your kind words! We're delighted to hear you were happy with both our service and pricing. We truly appreciate your support and look forward to serving you again soon. 😊

J
Joel Lanier · 3 reviews · Verified · Experienced 2026-07-26 ·

Great website for fragrances

Great website makes ordering easy fast shipping great prices order arrived in great condition will use again

Reply from Fragrance Lord2026-08-04

Thank you for your kind review! We're delighted you enjoyed the easy ordering, fast shipping, and great prices. We look forward to serving you again!

M
Mark Cleveland · 2 reviews · Verified · Experienced 2026-07-25 ·

Super pleased!! Shipping was great

Shipping was great. Very fast. The boxes the fragrances came in are very nice. I’m super pleased.

Reply from Fragrance Lord2026-08-03

Thank you! We're so glad you're pleased with your order and that you loved the fast shipping and packaging. We truly appreciate your support!

A
AG · 1 review · Verified · Experienced 2026-07-26 ·

Great price

Great price, fast delivery; overall great customer service experience! Will purchase more fragrance in the near future.

Reply from Fragrance Lord2026-08-03

Thank you for your kind review! We're thrilled you enjoyed our prices, fast delivery, and customer service. We look forward to serving you again soon!

a
armaniyahoo.com VASEL · 1 review · Verified · Experienced 2026-07-25 ·

I’m happy with the fast shipping…

I’m happy with the fast shipping service — my order arrived quickly and that part of the experience was great. However, I’m very disappointed with the customer service. I have tried reaching out through both chat and email, but I have not received any response. A company’s customer support is a very important part of the overall experience, and not getting any reply makes it extremely frustrating, especially when customers need assistance. I hope you improve your communication channels and make sure customer inquiries are answered in a timely manner. Fast delivery is appreciated, but good customer support is equally important.

Reply from Fragrance Lord2026-08-03

Thank you for your honest feedback. We're glad your order arrived quickly, but we're sorry to hear about your experience with our customer support. We appreciate you bringing this to our attention and will use your feedback to help improve our response times and communication.

J
Jessey Martin · 1 review · Experienced 2026-07-31 ·

Amazing easy to order

Amazing easy to order, nice price. Super fast shipping.

Reply from Fragrance Lord2026-08-03

Thank you for your kind words! We're delighted you had an easy ordering experience and that your order arrived quickly. We appreciate your support!

N
NH · 3 reviews · Experienced 2026-07-26 ·

Excellent from start to complete. YES, authentic juice!

So nice to know the products are authentic. Excellent varieties to choose from, whether you want a sample, travel, or a full bottle of juice. Prices won't make you cringe. Order delivered promptly with frequent updates. Order packaged well & is exactly as described. Fragrance Lord did not disappoint. I will be back for more.👍 TY!🙌

Reply from Fragrance Lord2026-07-28

Thank you so much for your wonderful review! We're thrilled you enjoyed your experience and truly appreciate your support. We look forward to serving you again soon!

C
Chris · 4 reviews · Experienced 2026-07-27 ·

Very quick delivery to Queens New York

Wide selection and very quick delivery to queens New York

Reply from Fragrance Lord2026-07-27

Thank you for your wonderful review! We're so glad to hear you were happy with our wide selection and the quick delivery to Queens, New York. We truly appreciate your support and look forward to serving you again soon!

K
Kenny A Dominguez · 4 reviews · Verified · Experienced 2026-01-25 ·

excellent service

Reply from Fragrance Lord2026-07-27

Thank you so much for your kind words! We're delighted to hear you had an excellent experience with our service. We truly appreciate your support and look forward to serving you again!

A
AHMED · 3 reviews · Experienced 2026-07-18 ·

Timely delivery and excellent customer care

Timely delivery and excellent customer care.

Reply from Fragrance Lord2026-07-22

Thank you for your review! We're happy you had a great experience with our delivery and customer care.

R
RV · 1 review · Experienced 2026-07-15 ·

If you're looking for niche fragrances

If you're looking for niche fragrances, this is the first website I recommend. Their selection is excellent, the products are always authentic, and shipping is consistently fast and reliable. What really sets them apart is their customer service, it's second to none. Whenever I'm searching for a new fragrance, this is always the first place I check. I’m not sure about the bad reviews here, I have always received great products and customer service, and I have bought around 30 perfumes here. The only area I think could use some improvement is the rewards program. Since reward points are earned through purchases, etc., it would be great if they could be combined with other promotions or offers instead of having redemption restrictions. That small change would make an already excellent shopping experience even better. Even if that meant increasing the points amount or changing the system.

Reply from Fragrance Lord2026-07-18

Thank you so much for your thoughtful review and for your continued support! It means a lot to us that you've trusted us with around 30 fragrance purchases and that we've become your first choice for niche fragrances. We're especially pleased to hear that you've consistently had a great experience with our selection, authenticity, fast shipping, and customer service. We also appreciate your constructive feedback about our rewards program. Suggestions like yours are incredibly valuable, and we'll be sure to share them with our team as we continue looking for ways to improve the customer experience. Thank you again for taking the time to share your experience—we truly appreciate your loyalty and look forward to helping you discover many more amazing fragrances!

C
Chinazom O · 7 reviews · Experienced 2026-07-17 ·

I always get great prices and fast…

I always get great prices and fast shipping

Reply from Fragrance Lord2026-07-18

Thank you for your review! We're so glad to hear you've consistently enjoyed great prices and fast shipping. We truly appreciate your support and look forward to serving you again soon!

L
Lawrence S. · 2 reviews · Experienced 2026-07-16 ·

Excellent shopping experience

Excellent shopping experience. Crazy fast shipping. Really impressed with Fragrancelord. Already placed a second order.

Reply from Fragrance Lord2026-07-18

Thank you so much for your fantastic review! We're thrilled to hear you had an excellent shopping experience and that our fast shipping made such a great impression. It means a lot to us that you've already placed a second order. We truly appreciate your support and look forward to serving you again. Enjoy your fragrances!

C
Chris · 5 reviews · Experienced 2026-07-17 ·

Ordered a 2 mL decant of Montale…

Ordered a 2 mL decant of Montale Intense Pepper. The sample card was labeled Intense Pepper, but the vial itself was labeled Mancera Gold Prestigium. Customer service stated the order was correct but was unable to explain the conflicting labels or provide a replacement sample, so I was ultimately left unable to verify what fragrance I actually received. When the purpose of buying a decant is to evaluate a fragrance before purchasing a full bottle, being told to simply trust a mislabeled sample isn’t especially reassuring.

Reply from Fragrance Lord2026-07-18

Thank you for taking the time to share your feedback. We're sorry to hear this experience left you feeling uncertain. We understand that when purchasing a decant to evaluate a fragrance, accurate labeling is essential and confidence in what you've received is important. We appreciate you bringing the conflicting labels to our attention, as this is not the experience we want for our customers. Your feedback has been shared with our team so we can review our labeling and packaging processes and help prevent similar situations in the future. We value your business and hope you'll give us another opportunity to provide the seamless experience we're known for.

S
Silas · 1 review · Experienced 2026-07-16 ·

exactly what I ordered came quickly and…

exactly what I ordered came quickly and in a nice packaged and even in a high quality little travel baggy. Definitely using these guys in the future

Reply from Fragrance Lord2026-07-18

Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly and exactly as expected. It's great to know you appreciated the packaging and the travel bag as well. Your support means a lot to us, and we look forward to serving you again in the future!

M
Moore Moore · 8 reviews · Verified · Experienced 2026-06-23 ·

It was a great experience the cologne…

It was a great experience the cologne smells great totally authentic and had a really really low great price. The shipping time was very quick I received it in just a few days .I wouldn't hesitate to orde from fragrance Lordr again.

Reply from Fragrance Lord2026-07-13

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your cologne, the authenticity, pricing, and fast shipping experience. We truly appreciate your trust and support, and it means a lot to know that you would choose Fragrance Lord again. We look forward to serving you again and helping you find your next favorite fragrance!

J
Jewel · 3 reviews · Experienced 2026-07-10 ·

Happy with the experience they provide!

I was so happy with all the updates on the status of my order... especially as I was anxious, this being a blind buy! So, as with my previous order, it was so nice to receive samples ( haven't tried them yet though)... I was at the office but still busted open my new Delina Exclusif... sprayed it on my arm and 8 hrs later, still smells very strong... I am a Delina fan, so still trying to get used to the powdery dry down - maybe tomorrow I'll give it the full wear test! But, I know this is authentic, I checked all the things I needed to with packaging, the bottle etc, plus it lasts forever! This is my 2nd purchase with Fragrance Lord, and only because fragrances are always sold out when I try to grab them! But love the overall service, the price for authentic products, the way the items are securely packaged, small and neat too:) Oh, and much thanks for the free samples!!

Reply from Fragrance Lord2026-07-13

Thank you so much for your thoughtful review and for choosing Fragrance Lord again! We're delighted to hear that our order updates helped put your mind at ease and that your Delina Exclusif arrived safely and met your expectations. It's wonderful to know you could tell it was authentic and that you're enjoying its impressive longevity. We also appreciate your kind words about our packaging, pricing, and complimentary samples. Your continued support means the world to us, and we can't wait to help you find your next favorite fragrance. Thank you for being part of the Fragrance Lord family!