Fragrance Lord (fragrancelord.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
D
David · 1 review · Experienced 2026-05-10 ·
★★★★★
I'll be able to buy my mother the…
I'll be able to buy my mother the perfume she wants for mother's day and they have good prices
Reply from Fragrance Lord2026-05-11
Thank you so much for your kind words! We’re really happy to hear you found the perfect perfume for your mother. Wishing her a wonderful Mother’s Day, and we truly appreciate your support!
Very easy Site to navigate. The price on Nishane HSW was awesome. I will def shop again. Thank you!
Reply from Fragrance Lord2026-05-08
Thank you so much for your kind feedback! We’re glad you found the site easy to navigate and got a great deal on your Nishane Hacivat. We truly appreciate your support and look forward to serving you again.
My item was open and product was used ! I alhmost don’t have perfume . I’m very disappointed
Reply from Fragrance Lord2026-05-07
Dear Customer,
We sincerely apologize for your experience and understand your disappointment. This is certainly not the experience we want for our customers.
Please contact our support team with your order details and photos of the item received so we can review the issue and assist you as quickly as possible. Customer satisfaction is very important to us, and we are committed to resolving this matter fairly.
Hi there,
Thank you for your kind feedback! We’re so glad you’re happy with the product and our fast shipping.
We truly appreciate your support and look forward to serving you again soon!
O
Oksana · 1 review · Experienced 2026-05-03 ·
★★★★★
I had great experience
I had great experience! Products are authentic, shipping is quick.
Reply from Fragrance Lord2026-05-04
Thank you so much for your feedback! We’re really happy to hear you had a great experience and that you’re satisfied with the authenticity of our products and the quick shipping. Your support means a lot to us, and we look forward to serving you again soon!
They provided quick efficient and responsive customer service, and shipping.
Reply from Fragrance Lord2026-05-04
Thank you for your kind feedback! We’re glad to hear you were happy with our quick, efficient, and responsive customer service as well as the shipping experience. Your support is truly appreciated, and we look forward to serving you again soon!
O
Oksana · 2 reviews · Experienced 2026-05-02 ·
★★★★★
Great prices of authentic perfumes
Great prices of authentic perfumes! I ordered a couple of times from this website and was pleasantly surprised by its service.
Reply from Fragrance Lord2026-05-04
Thank you so much for your kind feedback! We’re glad to hear you’re happy with our pricing, authentic perfumes, and overall service. It means a lot to know you’ve ordered from us more than once and had a pleasant experience each time. We truly appreciate your support and look forward to serving you again!
I purchased Creed Jasmin Imperatrice Eugenie from this store, and unfortunately my experience was very disappointing.
The fragrance I received is extremely weak and does not match the scent or performance of the original. I own a decant of this perfume, so I am very familiar with how it should smell and perform — this one fades almost immediately.
In addition, the atomizer sprays in a direct stream rather than a fine mist, which is not how Creed bottles function. The cap is also loose and does not fit securely, which further raises concerns about the product quality.
Based on these issues, I strongly suspect that the item I received is either defective or not authentic.
I have contacted the company and am currently waiting for a resolution, but I would advise other buyers to be cautious, especially when purchasing rare or discontinued fragrances.
Reply from Fragrance Lord2026-05-05
Dear Customer,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with the fragrance and appreciate you bringing this to our attention.
We take product quality and customer satisfaction very seriously. The concerns you’ve raised regarding the scent strength, atomizer function, and cap fit are not the standards we aim to deliver. We would like to investigate this matter thoroughly to better understand what may have happened with your order.
Please rest assured that all our products are sourced through trusted channels and undergo quality checks before shipping. However, we understand your concerns and want to resolve this for you as quickly as possible.
Kindly allow us the opportunity to assist you further. We may request additional details or images to support our review, and we are happy to offer a suitable resolution, including replacement, return, or refund depending on the findings.
For further assistance, please contact our Customer Support Team so we can help you promptly.
We appreciate your patience and the chance to make this right.
Best regards,
Customer Support Team
R
Ray · 19 reviews · Verified · Experienced 2026-04-26 ·
★★★★★
Fragrance Lord is a great discount…
Fragrance Lord is a great discount distributor I wish I would have knew about them earlier I'm very happy with my ormonde jayne montabaco intensivo purchase I received my order Within 10 days from date of purchase the price was excellent and I'm not at all disappointed I will do business with them again in the future if you haven't give them a shot you won't be disappointed
Reply from Fragrance Lord2026-05-04
Thank you so much for your wonderful and detailed feedback! We’re really happy to hear that you’re enjoying your Ormonde Jayne Montabaco Intensivo and that you were satisfied with the pricing and delivery time.
It means a lot to know you had a smooth experience and would consider shopping with us again. We truly appreciate your recommendation and look forward to serving you in the future with more great fragrances and deals!
Thank you so much for your kind feedback! We’re really glad to hear you’re happy with both our service and products. Your support is greatly appreciated, and we look forward to serving you again soon!
E
Eric Atkinson · 6 reviews · Experienced 2026-05-01 ·
★★★★★
Great service and fast delivery.
Reply from Fragrance Lord2026-05-02
Hello,
Thank you for your kind feedback. We’re happy to hear you were satisfied with our service and fast delivery. We truly appreciate your support.
Best regards,
J
Jason McIntosh · 1 review · Experienced 2026-04-27 ·
★★★★★
I like your product line up
I like your product line up. Order shipped right away. Experience was worth it
Reply from Fragrance Lord2026-05-02
Hello,
Thank you for your feedback. We’re glad to hear you liked our product lineup and had a smooth, quick shipping experience. We truly appreciate your support.
Best regards,
This is not an authentic product. The scent is light and can vaguely smell it for about 30 mins, maybe. I've purchased the authentic perfume from other stores, Dillard, Nordstrom, so I know what it should smell like n the longevity of it...
Do not purchase the Thomas Kosmala No 4!!
Reply from Fragrance Lord2026-05-02
Hello,
Thank you for your feedback. We’re sorry to hear about your experience. Please contact our support team so we can review and resolve this matter for you as soon as possible.
We would also like to assure you that all our perfumes are 100% authentic and sourced carefully as per our policy.
Best regards,
Thank you so much for your feedback! We’re glad to hear you were happy with the super fast shipping. We appreciate your support and look forward to serving you again soon!
R
Ryan Zouaoui · 2 reviews · Experienced 2026-05-01 ·
★★★★★
wonderful company!
Reply from Fragrance Lord2026-05-02
Hello,
Thank you so much for your kind words! We truly appreciate your support and are glad you had a great experience with us.
Best regards,
E
Eric Golon · 8 reviews · Experienced 2026-05-01 ·
★★★★★
My experience with fragrance lord has…
My experience with fragrance lord has been great there customer support is awesome and super helpful
Reply from Fragrance Lord2026-05-04
Thank you so much for your kind words and support! We’re delighted to hear that you had a great experience with Fragrance Lord and that our customer support team was helpful to you. Your feedback truly motivates us to keep delivering the best service possible. We look forward to serving you again soon!
Quick shipping and great price on an excellent product. Will order again.
Reply from Fragrance Lord2026-05-04
Thank you so much for your wonderful feedback! We’re glad to hear you were happy with the quick shipping, great price, and the quality of the product. Your support means a lot to us, and we look forward to serving you again soon!
E
Ellen · 4 reviews · Verified · Experienced 2026-04-23 ·
★★★★★
Fantastic company!
Fantastic company!! I have ordered several different times from Fragrance Lord and I have never been disappointed. My orders are all authentic, completely sealed in the original boxes. Best of all, the prices are great and fast shipping!! No waiting for several weeks for your fragrances to arrive. 5 stars from me!!!!
Reply from Fragrance Lord2026-05-02
Hello,
Thank you so much for your wonderful feedback and continued support. We’re delighted to hear that you’ve had consistently great experiences with our products, pricing, and fast shipping. It truly means a lot to us.
Best regards,