Frame It All is your gardening solution for beautiful, easy-to-install raised beds, garden borders, landscape edging, greenhouses, animal borders, trellises and sandoxes
Is Frame It All legit?
Frame It All (frameitall.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 62% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 28% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate the durable design, noting that the garden kits look fantastic and make planting much easier with minimal ongoing care. Many individuals frequently mention that the company staff is very knowledgeable, friendly, and exceptionally helpful throughout the entire product ordering process.
Some reviewers were not happy with missing items in their shipments and experienced severe difficulties trying to reach customer support for timely assistance. A few consumers also reported that certain plastic components feel rather fragile, with parts occasionally prone to cracking or breaking after a while.
Auto-generated from all reviews of this business. For reference only.
What people say
V
V LoveUnited States · 8 reviews · Verified · Experienced 2025-08-05 ·
★★★★★
I love this product
I love this product. When I finish building these I will have a total of 9 garden boxes. The first ones I installed have been in use for 18 years and are still good. I installed a second row of boxes about 3 years ago and I will finish up with two larger boxes. The 1 inch depth has allowed me to use up some reclaimed vinyl fence. The stacking design works well to give taller boxes. I broke one of the pieces and was able to replace just the piece without buying a whole set.
The product design is quite easy to assemble and maintain. I have a unit that I ordered years ago and wanted to add to it.... I only wish the color of my original was available and I didn't have to choose another.
My order arrived timely and in excellent condition. This is the third garden raised bed I have ordered. My previous beds have seen two seasons and are still in excellent condition.
Although it will not work for us because the pieces go together and we wanted to leave space between each slat, the product is exceptional.
M
Matthew RossiUnited States · 2 reviews · Verified · Experienced 2025-05-28 ·
★★★★★
The wrong items were sent
The wrong items were sent. This is what I ordered and did not getREPLACEMENT PARTS for: Stack & Extend Veggie Wall Kits
Part # 9 - Upper Vertical Tube (straight)
$2.99/ea
M
Marta FloresUnited States · 1 review · Verified · Experienced 2025-01-03 ·
★★★★★
This item was donated to our non profit…
This item was donated to our non profit family resource center, we were very excited to receive it. It was exactly what we needed for children to be able to enjoy! The size is great, fit many people. The shade canopy is a great addition, and great cover for when not in use!
Order and delivery fine. Missing a piece and a set of 3 way brackets. Called and left 3 messages in 3 days and no one in the garden dept responded!! No big deal about missing pieces but customer service doesn't exist or it's just horrible. No way to tell since no one has called back. If is isn't resolved immediately my Google review will be even worse!!
J
Jean CreechUnited States · 1 review · Verified · Experienced 2025-04-29 ·
★★★★★
Easy to Install Frame it all
I have used frame it all products for my raised bed gardens for going on 10 years. They are easy to put together and look nice once constructed/
I accidentally placed this order and immediately contacted their customer support the same day. Since it was a Sunday, I expected to hear back from them the next day; instead, I got a shipping notification. I tried again to contact support. Nothing. I tried the following day, but still nothing. The items arrived, and I am still trying to get someone from customer support to help me return them. I will be charged for the shipping back even though I contacted them within 2 hours of placing the order to cancel it. The items themselves are just as described and came in good condition. I wish someone had contacted me so we didn't have to go through all this hassle.
Purchased 4 2x4 raised beds packages. Items arrived relatively quickly. Although some items were damaged upon receipt Frame It All customer service responded to my phone call by immediately sending replacement parts.
The easily assembled finished products are great.
D
David McDadeUnited States · 2 reviews · Verified · Experienced 2025-03-27 ·
★★★★★
The assembly was very easy and…
The assembly was very easy and everything was well thought out including down to the plug slot for a screw driver to pop ( in case anyone makes a mistake which I tend to do).
Fast accurate service. The raised bed greenhouse is exactly the size I have been searching for: 4 ft by 4 ft, two of the will perfectly cover my 4x8" raised beds. The modular raised beds are sturdy and easy to assemble. Thanks!
Arrived w/ broken parts critical to garden bed construction. Took time to discover broken parts due to individual bag packaging (not planks). Was also missing critical peg, which cannot be substituted. FedEx return label was provided, but no credit received, after 2+ weeks.
C
Courtney PanzerUnited States · 3 reviews · Experienced 2025-03-07 ·
★★★★★
Horrible customer service and horrible…
Horrible customer service and horrible directions. Not easy to put together, and the company makes the customer pay for returns which cost almost as much the product. Will never, ever buy from them again.
F
Frederick PenningtonUnited States · 2 reviews · Verified · Experienced 2025-02-28 ·
★★★★★
our garden club was pleased with the…
our garden club was pleased with the solidness of the samples i showed at our last meeting