Great Advice!
John Brooks asked great questions, listened closely to my unique fence needs, and provide sound advice! A super positive gentleman and outstanding service!
Frame It All is your gardening solution for beautiful, easy-to-install raised beds, garden borders, landscape edging, greenhouses, animal borders, trellises and sandoxes
Frame It All (frameitall.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 62% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 28% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate the durable design, noting that the garden kits look fantastic and make planting much easier with minimal ongoing care. Many individuals frequently mention that the company staff is very knowledgeable, friendly, and exceptionally helpful throughout the entire product ordering process. Some reviewers were not happy with missing items in their shipments and experienced severe difficulties trying to reach customer support for timely assistance. A few consumers also reported that certain plastic components feel rather fragile, with parts occasionally prone to cracking or breaking after a while.
Auto-generated from all reviews of this business. For reference only.John Brooks asked great questions, listened closely to my unique fence needs, and provide sound advice! A super positive gentleman and outstanding service!
The team at Frame It All are very helpful, responsive and knowledgeable. I enjoy doing business with people that make the experience enjoyable.
My initial contact with John Brooks -cust service, was excellent. He gave me local companies to contact but neither carried the product in stock. He then suggested ordering from Home Depot Pro Desk, which was successful. This aspect was 5 star. However, the issue came when the product arrived and was an incorrect color - even though the order and the box correctly listed it (TEAK). It was clearly not TEAK as the samples I received previously and Home Depot concurred so I had to return them and delay my project another 2-3 weeks while it was reordered. Hopefully the content of the box will be checked before shipment to ensure it is TEAK and not a very dark color near black. Thanks, Duane Pearson
Thank you for writing about your experience, Duane. I am sorry to hear about the issue of the wrong color being shipped, we absolutely want to help to resolve this and get you the correct color. We will contact you directly to ensure this has been taken care of.
This product will work for me just fine, however I am missing 3 caps. This in no way will effect the performance of the product. While installing a corner anchor it snapped in half. Item was shipped readily. The plastic seems a bit fragile.
I received the corners but no boards were included so i do not even havea bed
You can’t ask how you did if I haven’t received the order yet. You haven’t done anything yet.
The product and design are great; however, a couple of the boards were missing when it was delivered and we had to wait to get the extra parts in. The kids were a bit disappointed. However, the price was adequate and it did ship quickly.
Always a fast shipment and such a great product. Extremely well made and durable
Your representative went out of her way to find the parts I needed. Thanks for the great service.
If upgrading to 6x6 or 8x8 post you will need longer 8” or 10” hanger bolts. Unfortunately it was impossible to find bolts that that had the same hinge height and diameter and now I am stuck with nearly $500 in material that is unusable.
Frame It All raised bed components make gardening so much easier. Think Lincoln logs for adults. Within minutes I can build modular gardens that take the backbreaking bending out of gardening. I put down hardware cloth and landscape fabric first to discourage weeds and pests, then add cardboard, leaves, twigs, compost, and raised bed soil. Easy to plant, weed, and harvest. I use the 2 inch profiles so I can perch on the edge comfortably. Add drip irrigation and a few trellises and the garden grows fantastically with minimal labor by this old lady. My oldest garden is almost 10 years old and looks as good as my newest one. I changed my mind about my garden configuration and was able to easily disassemble and reassemble them on my own, although it's more fun with family help.
My purchases are for commercial projects. The support team at Frame It All is very prompt to respond to my needs and are a pleasure to work wiht.
Quality product. Well-packaged.
Good product but didn’t need as many long stakes. Landscapers did the job in reasonable time so installation fairly routine.
I received everything I ordered in a timely manner. I have started putting my garden beds together and they are looking great. Thank you for your time and help! I'll probably be ordering more!
Quality product. Great customer service. Quick delivery.
I ordered a 4' wide by 12' long by 22" high raised garden bed on July 10. There are some things I like, and some I do not: Likes: Very well-packed boxes. Wood color is beautiful, looks very nice in my yard. Came together pretty quickly once I got the base layer down. I do not see any swelling or buckling of the boards after heavy rain. Dislikes: The delivery took more than 6 weeks, finally delivered on August 25th. I was informed the delivery would be late and given options to mitigate (choose different color, cancel, or wait). I chose to wait, but I received several emails saying it would ship by end of week and I would have to follow up because it didn't ship when stated. The kit came in 7 boxes, all the same contents in 1 box ("kit a"). By the time I was done there were a ton of excess parts (2 5-gallon pails full), and due to the standard box contents, I was was missing 1 set of corner pieces. I had cut some of the other joining pieces to finish the assembly. I opted to get 2" thick boards since the I ordered such a tall set. It was about $200 more for the set I bought. The boards are HOLLOW! I don't see how a hollow board, whether 2" thick or 1" thick will give that much support, nor do I see how it was justifiable to be that much more expensive. The joining pieces are PLASTIC. I don't know how these pieces are going to be able to endure the winter months.
They sent me the wrong item. I should have received the item free of charge since it was not included in the original purchase of a raised garden bed.
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