FraudLabs Pro helps merchants to protect their online stores from malicious fraudsters. It screens all orders transacted using credit cards, PayPal, and so on for online frauds (also known as payment frauds or CNP frauds). As a result, it increases e-commerce merchant profits by reducing chargeback, improving operation efficiency and increasing revenue. Merchants can investigate all complex, high-risk orders in a simple way by using merchant administrative interface. FraudLabs Pro comprehensively validates all elements such as geolocation, proxy, email, credit card, transaction velocity and others to unveil fraud orders accurately. It's more than the fraud detection solution, as we offer users more than 40 validation rules to custom make their own validation logic. In addition, we have millions of blacklist records contributed by our global merchant community to further protect your online business from malicious fraudsters.
Is FraudLabs Pro legit?
FraudLabs Pro (fraudlabspro.com) has a 4.6 out of 5 rating on OK.one, based on 125 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 14% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-10-25.
We are using the FraudLabs Pro Mini plan with our online store. Integration was straightforward. The plan includes five configurable fraud rules, which are set to either reject transactions or flag them for manual review, based on FraudLabs' perceived seriousness of the fraud risk.
FraudLabs sends by default email alerts for each transaction it scans and adds a staff-only note to the corresponding order summarizing the results, but users can customize these for their specific needs.
Additional fraud-screening features and AI-based Smart Detection services are available for extra monthly fees.
So far the software seems to have significantly reduced the number of bot sales hitting my merchant account. It could probably do with a few more rules available and it would be great if it did address verification such as rejecting 123 Test Ave as an address but otherwise so far so good.
Great Product does exactly what it says. But alwayd remember it works after the sale. I use to manually go through every sale , now i dont have to Thanks to FraudLabs Pro.
We use FraudLabs Pro as an integrated fraud screening layer in our WooCommerce checkout to proactively identify and reduce fraudulent orders without disrupting legitimate customers. Each transaction is analyzed in real time using signals such as IP reputation, geolocation, device fingerprinting, proxy or VPN detection, and transaction behavior, then automatically categorized as approved, review, or rejected. High-risk orders are routed to manual review instead of being blindly declined, which is critical for B2B and corporate customers. Since implementing FraudLabs Pro, we have seen fewer chargebacks, faster and more accurate order reviews, and a smoother checkout experience with minimal false positives.
I've been using fraudlabs pro with our company's website for over 5 years now to protect us from fraudulent purchases. It's caught purchase that were definitely questionable and allowed us to review them. So far I'm happy with it. It's integration is slightly more cumbersome than other plugins I've used. And by that I mean that it's done 93% well right now and is not a deterrent to using it.
We were experiencing a ton of carding attacks, on an almost daily basis. Chargebacks and angry folks were constant. Fraudlabs Pro shut these problems down as soon as we installed it. Very happy.
D2honor
NoFraud
Shoppy Ecommerce Ltd.
Clients Intermonte
Azurade
Cadrant
BizMentor