I love
I love the product and my family like a lot.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
I love the product and my family like a lot.
I researched many of the companies offering ESA letters. Some other companies were an outright scam. I also checked the Better Business Bureau reviews before chosing Free My Paws. Finally they offer the best value in my mind as they will not only give you your Mental Health Professional's letter, but also prepare the specific form letter for each airline! When I had an issue with not finding the forms, my Mental Health Professional was accessible and made sure that I received the forms promptly (I was looking in the wrong place) All in all, this company is well familiar with the requirements for ESA letters, ask for good basic initial info as to why you feel you may need an ASA, the Mental Health Professional interviews you based upon your initial description of your mental health situation and then makes an appropriate decision. I found the whole process very orderly and appropriate! I am glad I chose Free My Paws. Finally, I had no problems with the airlines, I followed their directions, and after their review, I was promptly approved to travel with my ESA which really took a huge weight off my shoulders.
Great service and resource for anyone who is in need of help to keep their loved one with you despite landlords unfair prejudices against dog breeds.
Excellent! Really thorough and answers all questions immediately!
I would recommend. Connected me with a professional psychologist who helped me with my anxiety
You guys are all good. You have sent me 2 times, the wrong photo of my dog on my license 2 times. It was no problem, as I was not traveling when expecting to receive correct license. Thanks for being great about fixing the issue!
Everything went so smoothly, Fast delivery, quality legit products. I'm one happy customer.
I was very impressed with Free my paws! I had a friend tell me about them, I applied for my emotional support animal, they were fast and proficient in all the documents sent over. I trust them and will use them again.
Jared was extremely helpful with my order which is rare nowadays and it was very appreciated. I would recommend this company for their excellent customer service.
The best customer service and product out there. Thank you from the bottom of my paws.
Excellent products. Totally recommended.
Free my paws is an excellent service for dogs and even gives the owner permission to fly on a plane with a dog. They are so efficient and necessary for all dogs.
I am very impressed with the staaff at Free My Paws and the quality of the items. We had problems with delivery in Canada but Jared helped so much. Thank you!!
Awesome service! Should’ve done this sooner. I received my questionaire from a medical professional within minutes after purchasing their ESA product, only took 15-20 minutes to fill it out and answer questions. I had a response the next day. We were flying with United so I did have to do a couple more steps with my cats veterinarian but afterwards we flew no problem whatsoever!
great service needs more product
The process was simple and quick. I will definitely recommend to anyone.
Great customer service! Jared was great.
Great products & customer service
Overall great service however was told I would get a refund since I paid full price to renew my documents and I have yet to see the refund. Maybe one day...
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