EXCELLENT Support
Had an issue and support was quick to respond. Very helpful and polite service experience!!
About Fresh Sends
Data updated- Website
- freshsends.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 89% (8/9)
Do you own Fresh Sends? Claim this profile for free and start replying to reviews.
About this business
Fresh Sends is setting out to freshen up the cookie-cutter gifting industry. No more cookie-cutter arrangements, no more arbitrary delivery fees, no more stale packaging, and no more scrolling through Yelp to find the best florist your recipient's city. With just two, ever changing bouquet options to choose from, Fresh Sends simplifies the buying process with an effortless online shopping experience that takes less than five minutes from start to finish. Say hi to your new go-to gifting brand!
Written by the business, not verified by us.Is Fresh Sends legit?
Fresh Sends (freshsends.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 89% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
So nice and helpful!!!
I’m so thankful for this customer service. Amazing! I had trouble with my order for a friend and I was a little bummed, but Sunny was incredibly helpful and patient. They put me at ease. I will definitely be recommending Fresh Sends to friends and will be ordering for myself. Love the idea that you get a different bouquet every time, but the aesthetic is very what I’m looking for—modern, a little wild yet somehow clean. Thank you!!!
I am so impressed with Fresh Sends
I am so impressed with Fresh Sends! They sent an absolutely gorgeous bouquet of fresh and beautifully arranged flowers. They were thoughtfully and carefully packaged. I would HIGHLY recommend them for your flower needs. Not only was the arrangement beautiful, there were many "high end" flowers - and fabulous filler.
Nice service
I love Fresh Sends!
I had an amazing experience with this company. Very helpful with everything I needed and reached out to help me with a problem that I had with my order and still got it to the correct location on time. Will definitely be using this company more often and absolutely loved the flowers.
Flowers came in great shape
Flowers came in great shape. The communication team is fast and very helpful. Would definitely recommend!
Helpful & quick service provided
Helpful & quick service provided. Very communicative and resourceful in getting my questions answered. I look forward to continue utilizing their services!
Happy ending
I had issues with shipping regarding my order and customer service responded quickly. I was very happy with the end result and will be buying from here again!
Holiday was amazing!!!
I had a great experience placing my order but accidentally typed the wrong apartment number for my delivery. I emailed customer service immediately since I had a next-day delivery, and Holiday helped me out! Holiday responded in just a few minutes and was super helpful. Resolved my issue SO quickly! Amazing experience!!
My sister loved the flowers
My sister loved the flowers. They came beautifully and fresh. I love the packaging and the aesthetic. Definitely made her feel loved and special, they were so worth it.
I ordered a friend birthday flowers and…
I ordered a friend birthday flowers and they were accidentally delivered to the wrong address by FedEx. Fresh Sends team was so kind, made it right immediately, and shipped her out a new bouquet next day. Super grateful!
Very genuine and helpful team
Very genuine and helpful team. Answered my questions and were able to help with a logistical road-bump. Very quick response times. The team made me feel like they genuinely cared about my order.
Very helpful and quick to respond back
Amazing Service!
A company that puts the customer first. They'll truly do everything they can to ensure your experience is perfect.
Amazing service !
Great customer service!
Really pleased with Fresh Sends customer service! I had originally picked a delivery date that shortly after wasn’t going to work anymore. They were super easy to talk to and work with in changing the date! No stress added :)
Amazing Customer Service
Holiday and Sunny are both excellent customer service reps! Fresh Sends is a great company with great people behind the business. I will continue supporting them! The flowers are just as beautiful as you see online… My order was delayed an extra day, but they stepped up and sent another batch of flowers out.
10/10 Flower Delivery
Super helpful staff. Affordable flower delivery. Always gives beautiful arrangements with thoughtful cards included.
Great company!
There was an issue with Fedex not delivering the package after stating they did (something out of their control) . Fresh Sends quickly responded to my email and refunded same day! Great customer service with quick responses and actual people who care. Highly recommend!
Super helpful and cute!!
Fresh Sends was very helpful in changing my delivery date when I requested to, they responded quickly and were so kind!! The flowers are so fresh and cute, would definitely recommend Fresh Sends for sending flowers out to someone!
The Bouqs Company
zeelproject.com
URBANfusion
Mount Vernon Carpet One
Dalo Auto Recycling
True Nutra
Nomad eSIM
Jervis Systems