Everything
Hi Kevin, We love keeping it simple! Thank you so much for the 5-star review—we're thrilled you loved everything. All the best, Frootbat Team
Frootbat is a specialty online marketplace for bourbon, scotch, world whiskey, wine & other liquors. Our mission is to make hard-to-find spirits easy-to-buy, sourcing and supplying any bottle, anywhere. With over 25,000 products in stock, we have quickly become one of the world's most comprehensive online liquor retailers. Our number one focus is making liquor easily accessible to our customers, providing a best-in-class customer experience. We believe that the best form of advertising is word of mouth, and as such we're constantly trying to improve all aspects of our offering, whether that be expanding our product range, moving into new and exciting markets or listening to feedback and improving our customer experience. Welcome to Frootbat!
Written by the business, not verified by us.Frootbat (frootbat.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 84% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the online ordering process is smooth, straightforward, and very easy to navigate. Consumers also deeply appreciate the exceptionally secure packaging, fair pricing, and remarkably fast delivery times for rare items. Buyers often note that customer support teams are exceptionally helpful, communicative, and very quick to resolve any arising questions. However, some reviewers were not happy with occasional shipping delays or extended waiting periods before orders were dispatched. A few people additionally mentioned receiving incomplete shipments or encountering minor issues with missing product components upon arrival.
Auto-generated from all reviews of this business. For reference only.Hi Kevin, We love keeping it simple! Thank you so much for the 5-star review—we're thrilled you loved everything. All the best, Frootbat Team
Recently placed an order for a tequila that was hard to find. The price was very fair, the ease of ordering was a pleasure and communication with the customer service was professional and very quick. Got my bottle within 2 days. Overall an excellent experience and I'll definitely order again.
Hi Elliot, Thank you so much for the fantastic review! We know how thrilling it is to finally track down a rare bottle, so we're thrilled we could get it to your door safely and quickly. We look forward to helping you find your next favorite bottle soon. Cheers, Frootbat Team
Hey Rachel, Short and sweet—we love it! Thanks for the support, and we look forward to serving you again soon! Please feel free to contact us if there's anything we can help you with. Sincerely, Frootbat Team
Extensive collection at the best prices with professional delivery!
Hi David, We really appreciate the shoutout! We work hard to keep our collection diverse and our delivery top-notch. Thanks for choosing us, and enjoy your purchase! Best, Frootbat Team
I love the fact I can buy allocated bourbon on here which I cannot find locally, the prices are always very fair and a lot of times I get emails with free shipping. Would highly recommend
Hello Jack, We're so glad we could help you snag those rare bourbons! Keeping our prices fair and dropping those free shipping perks is our favorite way to say thank you to our community. Happy sipping, and keep an eye on your inbox for the next deal! Warm Regards, Frootbat Team
Easy to order, easy to track, great product!
Hi Robert, Thanks for the 5-star review. Easy is exactly what we aim for! Thanks for sharing your experience, and we can't wait to welcome you back for another seamless order. All the best, Frootbat Team
Bought the bottle as a gift for my husband....he loved it!!! The packaging was superb and it arrived in pristine condition. Super easy ordering on the website, and excellent selection will make me a return customer.
Hello Carol, It's wonderful to know that the ordering process was smooth, the packaging exceeded your expectations, and your order arrived in perfect condition. We take great pride in offering a wide selection and ensuring every shipment is carefully packed for safe delivery. We truly appreciate your support and are delighted to hear we'll be seeing you again. Kind regards, Frootbat Team
Frootbat has an amazing selection. Their customer service is amazing, and packaging is incredible. Other online retailers should follow Frootbats examples.
Hi Paul, Thank you for your generous feedback. We work hard to ensure every order arrives perfectly and that our customers feel taken care of. Hearing that we're setting a great example for online shopping is the best feedback we could ask for. Cheers, and thanks for being part of the Frootbat family! Sincerely, Frootbat Team
Product was awesome at a very good price. The package was wrapped and boxed better than anything I’ve ever seen from any where else. The only reason I didn’t give 5 stars was because I was offered free shipping on my first order, this was my first order, and I was still charged for shipping. Since this was the case I wished they had never offered me free shipping and I would have been 5 star satisfied.
Hello Andrew, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the product and found both the pricing and packaging to be exceptional. We put a great deal of care into ensuring every order arrives safely, so it's wonderful to know that stood out to you. We do, however, apologise for the disappointment regarding the free shipping offer. We completely understand your frustration, especially as this was your first order and you were expecting the promotion to apply. That's certainly not the experience we aim to provide. We'd love the opportunity to look into this further and see what may have happened. Please feel free to reach out to our Customer Support team with your order details, and we'll be happy to review it for you. Thank you again for your honest feedback and for choosing Frootbat. Warm regards, Frootbat Team
Ordered for my son’s birthday. Shipped fast and arrived safely. Would use website again.
Hi Tina, Thank you for your wonderful review! We're so pleased to hear that your order arrived quickly and safely in time for your son's birthday. We know how important special occasions are, and we're glad we could help make the celebration a little easier. We truly appreciate your support and are delighted to know you'd shop with us again. Cheers! Frootbat Team
Hi Michael, Thanks for the shout-out! We appreciate you taking the time to leave a review. Cheers! Frootbat Team
Got notified that my favorite bourbon was back in stock, with free shipping code. Ordered it and was delivered to my door in 3 days or so. Some of the best protective packing materials in the business. Great price on a hard to find Russell's 13!
Hello TR Zappel, We are so glad we could help you snag that Russell's 13! It’s definitely a prize bottle, so we make sure our packaging is top-tier to get it to your door safely. Enjoy every sip, and thanks for the fantastic review! Sincerely, Frootbat Team
Great selection, great pricing, and fast delivery!
Hey John, Thanks for confirming we're hitting the mark. We appreciate your support and look forward to your next order! Please feel free to reach out if there's anything we can help you with! Best, Frootbat Team
Hello Jose, Thank you so much! We appreciate the double thumbs-up and are thrilled you had a great experience with our quality and service. All the best, Frootbat Team
Awesome company, makes buying bourbon fun and exciting. Thank you very much
Hello Larry, We're delighted to hear that you've enjoyed your experience with Frootbat. Making bourbon hunting fun, exciting, and hassle-free is exactly what we aim for, so it's wonderful to know we've hit the mark. We truly appreciate your support and kind words. Feedback like yours means a lot to our team and motivates us to keep delivering great products and service. Kind regards, Frootbat Team
Decent price, quick delivery and top customer service!
Hi Burt, We're delighted to hear that you were happy with our pricing, speedy delivery, and customer service. Providing a seamless shopping experience from start to finish is what we strive for, so it's fantastic to know we met your expectations. We truly appreciate your support and are grateful that you chose Frootbat. Warm regards, Frootbat Team
Hello Andrew, We're thrilled to hear that you were pleased with the quick turnaround of your order. Our team works hard to process and ship orders as efficiently as possible, so it's always great to know those efforts are appreciated. We truly value your support and look forward to serving you again soon. Cheers! Best regards, Frootbat Team
Got the bottle I ordered. It arrived fairly quickly and in great shape
Hi Larry, Thank you for the review! We’re so glad to hear your bottle arrived quickly and safely. Cheers, and enjoy your bottle! Sincerely, Frootbat Team
The shipping was very fast the product was well protected. I also like the variety of products they offer.
Hi David, We love being your go-to for Bourbon! Thank you so much for the fantastic feedback. We take great pride in making sure our bottles are well-protected during transit, and we’re thrilled you're enjoying our wide selection. Cheers, Frootbat Team
Have to say was upset in the beginning do to shipping issues but will say it eas taking care of relatively quickly and do to the issue was given a 5 percent credit which was appreciated would purchase from them again in tje future
Hello Lance, We're sorry to hear that you encountered shipping issues at the start of your order, but we're pleased that our team was able to resolve the matter promptly and provide a solution that helped make things right. We understand how important it is for orders to arrive as expected, and we appreciate your patience and understanding throughout the process. We're especially grateful to hear that you would consider purchasing from us again in the future. Your trust means a great deal to us, and we'll continue working hard to provide the smooth and reliable experience our customers deserve. Thank you for choosing Frootbat. Kind regards, Frootbat Team
202 reviews matching