BRADLEY HELP ME SWITCH MY ACCOUNT AND…
BRADLEY HELP ME SWITCH MY ACCOUNT AND VERY FRIENDLY GOOD CUSTOMER SERVICE
About FTUK
Data updated- Website
- ftuk.com
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 70% (16/23)
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About this business
FTUK offers prop trading accounts for forex & futures markets. Traders can access instant funding, one step & two step evaluations with simple rules and fast payouts. We provide funding up to $6,400,000. Plus, you can keep up to 80% of the profits.
Written by the business, not verified by us.Is FTUK legit?
FTUK (ftuk.com) has a 4.0 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Education & Training and its reputation is good. 75% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 70% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company, highlighting overall satisfaction with the financial services provided. Customers regularly praise the support team for being exceptionally fast, very helpful, and consistently courteous whenever they reach out with questions. Reviewers also mention that payouts are extremely reliable, processed smoothly, and delivered on time when all trading criteria are successfully met. However, some customers also noted frustrating issues regarding unexpected payout denials and sudden account restrictions. A few other people also felt that strict withdrawal conditions, payout locker systems, and delayed customer communication made the overall trading experience much more difficult.
Auto-generated from all reviews of this business. For reference only.What people say
I thought FTUK is legit ? But they're SCAM
I thought FTUK is legit so I purchased 50k instant funding account and traded over 30 days .I just requested my payout of $2050 and guess what? They sent me a surprise violation email and rejected my payout. But they offered me a brand new account and said here you go you .I don't need another of their fake accounts since they don't payout. I have all the screenshot and emails they these people are shady and SCAMERS.Stay a way and don't waste your money and time.
Reply from FTUK2026-07-08
Hello trader, We're sorry to hear you're disappointed. We reviewed your account and your payout was declined due to rule violations. As a gesture of goodwill, we offered you a new account, which you declined. If you'd like to discuss the details, please reply to our emai, we're happy to explain our decision. Kind regards, FTUK
Very good experience (2 payouts received) — Great potential
FTUK is a reliable prop firm. I was able to withdraw my profits twice without any issues. The trading rules are straightforward and far less suffocating than the competition, which allows for stress-free trading. On top of that, their support team is quick to respond whenever you have a question. The only room for improvement to join industry giants like FundedNext would be introducing automated payouts. Other than that, they are solid.
Good customer care rendered
I want to thank FTUK customer care service especially UMAR for quick responses and help, i had a small query with my account which was resolved by UMAR in a shorted time possible, thank you so much
Customer service was quick to pick up…
Customer service was quick to pick up my query and provide me with the correct info and discount code within 5 minutes so much appreciated James was asked if could leave a review if possible however I dont mind when they answer quickly.
I purchased the FTUK Pay After You Pass…
I purchased the FTUK Pay After You Pass Flex Challenge, successfully passed the evaluation, and received my funded account. I traded the account manually and generated $3,686 in profit while meeting the account objectives. When I requested my first payout, my request was placed under review. FTUK contacted me, stating that they had identified trades under 30 seconds and patterns they considered HFT, martingale, and anti-scaling. They asked me to provide clarification rather than rejecting the payout outright. I responded promptly, explaining that all of my trades were placed manually and that I did not use any EA, automated trading system, or copy trading software. I also answered all of their questions in good faith. It has now been over two weeks since I submitted my explanation, but I have not received any update. My payout status still shows "Pending", and I have not been informed whether my payout has been approved or declined. I understand that prop firms need to perform risk reviews, and I respect that process. However, I believe traders also deserve timely communication and a reasonable timeframe for a final decision, especially when a significant payout is being held. I hope FTUK will review my case promptly, provide a clear decision, and improve communication with traders during the payout review process. If my case is resolved fairly and professionally, I will gladly update this review.
Reply from FTUK2026-07-01
Hello Maaz, We're sorry to hear about your experience. We have not received any email from you regarding this issue. Please contact us directly at [email protected], so we can investigate and help resolve the matter as quickly as possible. Kind regards, FTUK
DIPLOMATIC UPDATE:
"I am choosing to move away from any confrontational tone. Despite the sudden communication breakdown and my removal from the official Discord server, I remain fully open to a calm and professional resolution. However, I must firmly point out that placing a customer on an internal blacklist simply for reporting a problem is entirely unjustified and inappropriate. I am waiting for FTUK senior management to contact me directly via email to clear up the misunderstandings regarding my past review history, lift this restrictive blacklist status, and find a fair path to restore my account. My sole intention is to have a constructive, objective dialogue to resolve this situation properly."
FTUK Paid & Helped Beyond That
I have a funded account with FTUK. I am happy to say that I have received my first payout with FTUK. I submitted my payout request and the next day, I got an email saying my request had been approved. FTUK uses Rise as one of the payout platforms. There were problems with the Rise platform, but FTUK helped me get this sorted out and were very patient. This is a pleasant change to so many other prop firms out there. Thank you FTUK!
Queries about Flex Program
I am at a stage of comparing different programs, and I find great customer service.
Good response and solutions
FTUK is a great prop firm
FTUK is the best prop firm. They always respond to all of my questions. FTUK always put their customers first and always take care of their customers. I am having a great experience with FTUK.
I highly recommend FTUK to anyone…
I highly recommend FTUK to anyone looking for a reliable and professional prop firm. I am at my third payout, my experience with FTUK has been excellent from the very beginning. Their support team is absolutely fantastic—every question I've had has been answered quickly, professionally, and with genuine willingness to help. It's refreshing to deal with a company that truly values its traders. Their trading platforms are great, the client dashboard is well designed, intuitive, and easy to navigate. Everything is clearly explained, from the challenge rules to account metrics and payouts, making the entire trading experience smooth and stress-free. What I appreciate most is the transparency. The rules are clear, the interface is user-friendly, and the overall experience gives me confidence that I'm trading with a trustworthy firm. If you're looking for a prop firm with outstanding customer support, a great platform, and clear, transparent trading conditions, I highly recommend FTUK. They've exceeded my expectations, and I look forward to continuing my journey with them.
Transparent and 100% Trust Worthy
No Doubt Just Transparency
Very Quick Customer service response
customer service quick
any questions I had were answered promptly by Bradley 2 days in a row until I got funding and my experience has been positive so far and look forward to working with them in the future. I passed the 100k flex and an email was in my inbox confirming within 1 minute. my average wait time for customer service was about three minutes each time.
Costumer service
Honestly things were shaky when I requested my first payout mainly because of updates and reviews but the team was there to help me at all times so that’s why I gave them a 5 star
Support has always been very helpful in…
Support has always been very helpful in answering my questions and clarifying any confusions I have about anything, so thank you!!
Well Taken Care Of
Every time I reach out with a question, the responses are always swift, insightful, and helpful. In this case, I was helped by Umar in the most efficient way and quickly. This makes me feel safe here and I will be recommending this to everyone I come across. Thanks!
thanks james for your help
I like their customer service
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