Futurhealth (futurhealth.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
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Debbie美国 · 1 review · Experienced 2026-03-03 ·
★★★★★
It was so amazing first off my provider…
It was so amazing first off my provider Linda Uche, did not give up on my appointment. I was having technical difficulties and she was so patient with me. Second when we was able to finally have my appointment she made me feel so comfortable. Her attitude was pleasant, she made me laugh, and she was able to answer all my questions. Finally I was greatful to her time she was just great.
Reply from Futurhealth2026-03-04
Thank you so much for sharing this — we’re really glad to hear how patient, kind, and supportive Linda was during your appointment. It means a lot to know she helped you feel comfortable, heard, and cared for. Feedback like yours helps us keep giving our patients the best experience possible. If you ever need anything, you can reach us at (831) 900‑4723 or through our live chat on fh.co.
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james weber · 1 review · Experienced 2026-03-03 ·
★★★★★
She was a rock star
Reply from Futurhealth2026-03-04
Thank you for sharing your feedback — it’s wonderful to hear your provider was such a rock star and made your experience a great one. We truly appreciate you taking the time to let us know, and feedback like yours helps us keep delivering the best care possible. If you ever need anything, you can reach us at (831) 900‑4723 or through our live chat on fh.co.
In last then 1year I lost 20lbs... I do get called backs when I do call and I have any questions they answer all my questions so I'm happy
Reply from Futurhealth2026-03-04
Thank you for sharing your experience — losing 20 lbs in under a year is a big accomplishment, and it’s great to hear that our team has been responsive and able to answer your questions whenever you reach out. Feedback like yours helps us keep delivering the best care possible. If you ever need anything, you can always contact us at (831) 900‑4723 or through our live chat on fh.co.
Stephanie Dove was great to deal with and answered all of my questions. She was super personable.
Reply from Futurhealth2026-03-03
Thank you for sharing this — we’re so glad your provider answered all your questions and was personable; feedback like yours helps us keep improving the care we provide. If you need anything, please call (831) 900‑4723 or use our live chat at fh.co.
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Daniel Demars · 3 reviews · Experienced 2026-02-28 ·
★★★★★
The company is very user friendly
The company is very user friendly, understanding one’s needs with struggling to maintain a healthy body. Your company has given me inspiration to maintain my weight and not to go back down that rabbit hole.
Reply from Futurhealth2026-03-02
Thank you for sharing this — we’re so glad our team helped inspire you to maintain your progress and avoid falling back into old habits. Your words mean a lot and motivate us to keep improving the support we provide. If you ever need help or want to check in, please call (831) 900‑4723 or use our live chat at fh.co. May we reach out to schedule a quick follow‑up to support your goals?
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Lisa Couse · 1 review · Experienced 2026-03-01 ·
★★★★★
Strong listener
Felt that she gave me the time to discuss my plan and what would work for me personally. Gave me options and did not pressure my choices.
Reply from Futurhealth2026-03-02
Thank you for sharing this — we’re so glad she took the time to discuss your plan, offered thoughtful options, and never pressured your choices. Feedback like yours helps us keep improving the care we provide. If you need anything, please call (831) 900‑4723 or use our live chat at fh.co. May we reach out to arrange any follow‑up or answer additional questions?
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Bobbi Aro · 1 review · Experienced 2026-02-01 ·
★★★★★
I never received my final month of the…
I never received my final month of the three-month medication subscription, which has already been paid for in full.
I have called the customer service line seven or eight times to resolve this issue. During each interaction, I was told it would be resolved within 24 to 72 hours, yet the matter remains outstanding. Furthermore, a representative previously informed me that the order had been placed and a tracking number would be provided the following day; however, when I followed up, I was informed that this was incorrect.
Reply from Futurhealth2026-03-02
I’m very sorry to hear this — waiting a month for medication after paying in full and being given conflicting information is unacceptable. Thank you for detailing what happened; your experience of repeated calls, missed escalations, and no tracking or resolution is exactly the kind of failure we must fix.
To resolve this quickly, please contact our support team so we can access your account securely and prioritize a clear outcome (refund or reshipment). Call (831) 900‑4723, use our live chat at fh.co, or send us a direct message here. When you contact us, please let us know whether you prefer a refund or a reshipment so we can escalate accordingly and provide a firm timeline.
We appreciate your patience and want to make this right.
I had the pleasure of speaking with Deidre Wilson. She was very helpful, I had several questions that we discussed. She listened, and we decided on the best plan for me at this point in my weight loss.
Reply from Futurhealth2026-03-02
We’re so glad your provider took the time to listen and help you choose the best plan for this stage of your weight‑loss journey — that thoughtful, patient care is exactly what we aim to deliver. If you need anything else, call (831) 900‑4723 or use our live chat at fh.co
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Sarah Eagan · 2 reviews · Experienced 2026-02-28 ·
★★★★★
Futurhealth lies, commits fraud and takes your money
This company has lied, took my money and NEVER shipped me the medication. I’ve been a patient since December. I actually tried to start in November but they took my money and never shipped the product. I had another appointment In December and they had no idea what happened in November and they kept my money. I wrote a review and got the standard “Cookie cutter response”. It was no help. I stayed thinking it’s a new company and sometimes there are hiccups along the way but I’ve come to realize they commit fraud and allow their employees and customer support lie to you.
I had my “refill” appointment with the physician on FEBRUARY 3, 2026 and they took $400 dollars out on February 4, 2026. I was supposed to get my medicine in 3-5 business days. It’s now MARCH 1, 2026. I still HAVE NOT RECEIVED MY MEDICINE! I’ve called every week since February 10, 2026, and they give me the same response. They can’t give me an answer as to why I don’t have it or why they haven’t sent it. I’ve been told numerous times that my calls were escalated and I would receive and email or call or tracking number with my shipment. It’s been 1 MONTH and nothing has been solved or shipped. I called again today and the customer service person tells me that my issue was NEVER escalated which is why I’m not getting a callback or email and the notes in his computer show nothing was ever done with my account. Not only has each person lied to me about looking into why I don’t have my medicine when they had no problem taking my money over 1 month ago. The standard is 3-5 business days AFTER you see the physician. Well tomorrow it will be over 1 month I’ve waited for my meds or help but it hasn’t happened. This is the second time they’ve taken my money and haven’t delivered the meds. I’ve done everything I needed to. Every time I call to check on the status, it’s another new person who doesn’t know what is going on who feeds me a bunch of bullshit on how they are going to get in touch with physician. It’s sad because the meds do work but this company doesn’t have it’s act together and they are knowingly taking my money without sending the meds. I’ve had to contact my bank before when they did this back in November. Futurhealth wouldn’t give me my money back so I had my bank open a claim of fraud. Now I have e to do it again. They give me the run around yet they keep sending a ‘refill form’ to fill out for my next medication. I still haven’t received the last medication but they have no problem going into my bank and taking the money and rendering no service. I know they will respond to this with their standard “I’m sorry to hear this and please call so we can fix this” Mumbo jumbo. I’ll call and they have NO IDEA why I’m calling. I’ve been through this several times. I will stop using this company. I recommend using a different weight loss company, one that has a good reputation and knows how to keep their medical records up to date because Futurhealth is not one of them. I shouldn’t have to wait over a month for meds. They don’t know what they’re doing. I receive the emails telling me to fill out another refill form because my meds are due. Yeah, well maybe you should send me my medication first before you refill something I don’t have. This company commits fraud and has its staff lie to you. DON’T USE FUTURHEALTH. Go with a different company who won’t steal or lie to you, because this isn’t one of them.
Reply from Futurhealth2026-03-02
I’m very sorry to hear about this experience — waiting weeks for medication and feeling ignored is unacceptable. Thank you for detailing what happened; your account of repeated calls, missed escalations, and lost shipments is serious and not the standard we aim to deliver. Please contact us directly so we can resolve this as quickly as possible: (831) 900‑4723, our live chat at fh.co, or send us a direct message here. We want to make this right and restore your trust.
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Santa Delgado · 2 reviews · Experienced 2026-02-26 ·
★★★★★
Very professional and easy to talk to
Reply from Futurhealth2026-02-27
Thank you for your kind feedback! We’re glad to hear you had a positive experience and felt well taken care of. We're always here to support you! Should you have any questions or need any assistance don't hesitate to reach out support at (831) 900 4723 or through our live chat on fh.co
Anamaria Hoyos is awesome! She took the time to listen and help come up with the best course of action for my treatment.
Reply from Futurhealth2026-03-02
We’re so glad your provider took the time to listen and help create the best treatment plan for you — that thoughtful, patient‑centered care is exactly what we aim to deliver. If you need anything else, call (831) 900‑4723 or use our live chat at fh.co.
I love Futurhealth! I have used them before and was successful in my weight loss. But after the holidays I had gained back about 10 pounds! I looked at other weight loss programs and realized I had to go back to Futurhealth. Lenise Murrell was so pleasant and made me feel better comfortable during our virtual meeting and helped me make the right decisions for me. She is amazing. Thank You Futurhealth! You are the best provider by far!
Reply from Futurhealth2026-03-02
Thank you for sharing this — we’re so glad your provider listened, helped you choose the right plan, and made you feel comfortable during your visit. Praise like yours means a lot to our team and helps us keep delivering compassionate, patient‑centered care.
If you need anything, call (831) 900‑4723 or use our live chat at fh.co.
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Consumer · 2 reviews · Experienced 2026-02-10 ·
★★★★★
I immediately was helped with my issue…
I immediately was helped with my issue the same day! It’s really nice to have someone just a phone call away! 🙏🏻
Stephanie
Reply from Futurhealth2026-02-27
Thank you for your kind feedback! We’re glad to hear you had a positive experience and felt well taken care of. We're always here to support you! Should you have any questions or need any assistance don't hesitate to reach out support at (831) 900 4723 or through our live chat on fh.co
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Mike · 4 reviews · Experienced 2026-02-24 ·
★★★★★
She's on Top of it.I WAS having…
She's on Top of it.I WAS having difficulty connecting with her on Video chat.She never gave up It was 10 minutes past my appointment Time.
Always make sure I have no unanswered questions
Reply from Futurhealth2026-02-25
Thank you so much for sharing this thoughtful feedback. We’re really glad to hear that your provider stayed committed to connecting with you, even past your appointment time, and made sure all your questions were answered. That kind of dedication is exactly what we strive for, and it means a lot to know it made a difference for you.
If you ever need anything or have questions, you can always reach us at (831) 900‑4723 or through our live chat on fh.co. We’re here to support you every step of the way.
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David Harrigan · 1 review · Experienced 2026-02-24 ·
★★★★★
Knowledgeable and efficient.
Knowledgeable and efficient.. plus pleasant to deal with.
Reply from Futurhealth2026-02-25
Thank you so much for sharing your experience with us. We’re really glad to hear that you found our team knowledgeable, efficient, and pleasant to work with — feedback like yours truly motivates us to keep delivering the best care and support possible. We’re always working to improve, and your comments help guide us in the right direction.
If you ever need anything or have questions, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.
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Matthew Hurley · 1 review · Experienced 2026-02-24 ·
★★★★★
you didnt speak with me today we didnt…
you didnt speak with me today we didnt have an appointment
Reply from Futurhealth2026-02-25
Thank you for your feedback. It sounds like there may have been some confusion, and we’re sorry for any frustration this caused. According to our records, we did not have an appointment scheduled for today, which is why no visit took place. We’d be happy to help you get everything back on track and make sure you’re fully supported moving forward.
If you need assistance scheduling or have any questions, please reach out to us at (831) 900‑4723 or through our live chat on fh.co. We’re here to help.
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Karen Parks · 3 reviews · Experienced 2026-02-23 ·
★★★★★
Provider was very professional and…
Provider was very professional and friendly
She was thorough and informative
Reply from Futurhealth2026-02-24
Thank you for your kind feedback! We’re glad to hear you had a positive experience and felt well taken care of. We're always here to support you! Should you have any questions or need any assistance don't hesitate to reach out support at (831) 900 4723 or through our live chat on fh.co
Was a great appointment. The doctor answered my questions and was easy to talk to very happy with the service.
Reply from Futurhealth2026-02-24
Thank you for your kind feedback! We’re glad to hear you had a positive experience and felt well taken care of. We're always here to support you! Should you have any questions or need any assistance don't hesitate to reach out support at (831) 900 4723 or through our live chat on fh.co
Futurhealth has professional, competent, and helpful healthcare providers. Kandace Dalton was efficient and helpful. I highlly recommend.
Reply from Futurhealth2026-02-22
Thank you for sharing your experience with us. We’re so glad to hear that you found our providers professional, competent, and helpful — and that your visit felt efficient and supportive. Knowing you’d highly recommend us truly means a lot.
If you ever need anything or have questions, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.
It was good for a bit, my meds were coming in the mail regularly so I was able to take them regularly. I actually saw a difference in myself. But then my meds stop coming then it was very not consistent. I would go weeks or month before I was able to get more. I randomly got those emails saying you can get refills.
So I really liked taking it but now its not consistent enough to stay on track
Reply from Futurhealth2026-02-22
Thank you for taking the time to share this. We’re really sorry to hear that your medication deliveries became inconsistent — you should never have to go weeks or even a month without the treatment you’ve already paid for. We understand how discouraging it is to see progress and then lose momentum because of delays, and your feedback helps us see where we need to improve.
To protect your privacy, our team can review your account directly through secure channels. Please reach out to us at (831) 900‑4723 or through our live chat on fh.co, and we’ll work with you to get this resolved as quickly as possible.
