Futurhealth (futurhealth.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
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BDub · 1 review · Experienced 2026-02-21 ·
★★★★★
My experience with FuturHealth has been…FRUSTRATING
My experience with FuturHealth has been a frustrating one at best. I had signed up for their GLP-1 promotional subscription for an initial setup for $497 and then $135 per month thereafter back in July of 2025. They immediately charged the $497, but mismanaged the consultation appointment and did not deliver the medication. After numerous contacts with customer service to rectify the situation, months had passed, and finally, I received the medication.
However, the delivery of the monthly/quarterly medication was not consistent, with missed doses. Then, to my surprise, I was charged again for the initial fee of $497 after having not received the medication for several months. Again, the medication was not sent, nor a refund made, and then again, I was charged the $497 initial setup fee on 2/21/26. I spoke with a representative who said I would receive the medication after submitting a refill request, but would then be charged $395 a month moving forward (way above the $135/month). I then cancelled the account in order to stop being charged for something I was not receiving.
FYI, I never received a confirmation email when I initially subscribed, laying out the terms of the subscription. FuturHealth is a company where the right hand does not know what the left hand is doing.
Although customer service is relatively easy to get ahold of, the representatives on the phone are powerless and cannot do anything but "escalate" the issue to someone who can, but actually doesn't.
Reply from Futurhealth2026-02-22
Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry for the frustration, inconsistent communication, and repeated charges you’ve described — none of this reflects the standard of care or clarity we aim to provide. You should never have to chase down medication, wait months for resolutions, or deal with unexpected billing, and we understand how upsetting and exhausting this has been.
Your feedback is incredibly important, and we want to make sure your account is reviewed thoroughly and securely. To protect your privacy, our team can look into your subscription history, billing, and medication shipments directly through secure channels. Please reach out to us at (831) 900‑4723 or through our live chat on fh.co, and we’ll work with you to get this resolved as quickly as possible.
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Debsterrr · 2 reviews · Experienced 2026-02-18 ·
★★★★★
I REALLY LIKE THE HONESTY AND THE…
I REALLY LIKE THE HONESTY AND THE RESPONSE TIME IF I HAVE A QUESTION ON BILLING OR THE MEDICATION AND THIS PRODUCT WORKED FOR ME AND I FOUND IT ON VIA SOCIAL MEDIA AND THE 101.7 FM AND OTHERS LIKE NEWSMAX
Reply from Futurhealth2026-02-20
Thank you for sharing this with us. We’re so glad to hear how much you appreciate the honesty, quick response times, and support you’ve received — and it’s wonderful to know the product has worked well for you. We also appreciate you letting us know how you first discovered us. Should you have any questions or need any assistance, don’t hesitate to reach out to support at (831) 900‑4723 or through our live chat on fh.co.
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Paul · 1 review · Experienced 2026-02-19 ·
★★★★★
The response to any issues is quick and efficient
Reply from Futurhealth2026-02-20
Thank you for sharing this with us. We’re glad to hear that any issues you’ve had were handled quickly and efficiently. Your feedback means a lot, and we’re always here to support you. Should you have any questions or need any assistance, don’t hesitate to reach out to support at (831) 900‑4723 or through our live chat on fh.co.
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Stephanie · 1 review · Experienced 2026-02-19 ·
★★★★★
Very kind and helpful
My doctor was very kind and helpful. I wasn't left waiting and the appointment wrapped up quickly! Perfect for a busy person!
Reply from Futurhealth2026-02-20
Thank you for sharing this with us. We’re so glad to hear that your doctor was kind, helpful, and respectful of your time. It’s great to know the appointment went smoothly and fit well into your busy schedule. Should you have any questions or need any assistance, don’t hesitate to reach out to support at (831) 900‑4723 or through our live chat on fh.co.
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Teresa · 1 review · Experienced 2026-02-18 ·
★★★★★
Linda rose was very helpful and…
Linda rose was very helpful and pleasant.
Reply from Futurhealth2026-02-20
Thank you for sharing this with us. We’re so glad to hear that Linda Rose was both helpful and pleasant during your visit. Your feedback means a lot, and we’re here to support you whenever you need anything. Should you have any questions or need any assistance, don’t hesitate to reach out to support at (831) 900‑4723 or through our live chat on fh.co.
No one asked me if I needed more medicine. I haven’t even started to use the medication that was sent to me a month ago.
So skip this time around.
Reply from Futurhealth2026-02-20
Thank you for letting us know. We’re sorry to hear you weren’t asked about your medication needs, especially since you haven’t started the previous shipment yet. We can help you skip this month and make sure everything is updated correctly. Please reach out to support at (831) 900‑4723 or through our live chat on fh.co.
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Erik · 1 review · Experienced 2026-01-28 ·
★★★★★
The session went well on the 29th of…
The session went well on the 29th of January. It is now February 17, and I still have not received any tracking information for the medication and as to when I will receive it.
Reply from Futurhealth2026-02-18
Thank you for sharing this with us. We’re really sorry to hear you’ve been waiting this long — you should absolutely have clear updates and timely tracking information after your session. We understand how frustrating this delay must feel, and your feedback helps us identify where we need to improve.
To protect your privacy, our team can look into your account directly through secure channels. Please reach out to us at (831) 900‑4723 or through our live chat on fh.co, and we’ll work with you to get this resolved as quickly as possible.
j
james reves · 2 reviews · Experienced 2026-02-18 ·
★★★★★
great experience
really was the first person representing future health that was very helpful and listened hope i am lucky enough to have this Dr in the future thank u J R
Reply from Futurhealth2026-02-18
Thank you for sharing this with us. We’re so glad to hear that you finally had a helpful experience and felt truly listened to. It’s wonderful to know that your interaction with this doctor stood out in such a positive way, and we hope you’re able to meet with them again in the future. Should you have any questions or need any assistance, don’t hesitate to reach out to support at (831) 900‑4723 or through our live chat on fh.co.
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LeeAnn Black · 1 review · Experienced 2026-02-18 ·
★★★★★
Very knowledgeable and helpful
Reply from Futurhealth2026-02-18
Thank you for sharing your feedback with us! We’re so glad to hear that your provider was knowledgeable and helpful—it’s wonderful to know you had a positive experience! Your comfort and confidence in your care mean a lot to us, and we're excited to support you on your journey toward reaching your goals! If you have any questions or need any assistance, please contact us at (831) 900-4723 or through our live chat on fh.co!
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Melanie Titus · 3 reviews · Experienced 2026-02-18 ·
★★★★★
It’s definitely worth it.
It has helped me lose 50 pounds and I am very happy with my progress.
Reply from Futurhealth2026-02-18
Thank you for sharing this with us. We’re thrilled to hear that you’ve lost 50 pounds and that you’re happy with your progress. That’s an incredible achievement, and we’re proud to be part of your journey. Should you have any questions or need any assistance, don’t hesitate to reach out to support at (831) 900‑4723 or through our live chat on fh.co.
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Kara Pehrson · 1 review · Experienced 2026-02-17 ·
★★★★★
Great health care providers and customer service support
Nancy was great and took all my concerns into consideration
Reply from Futurhealth2026-02-18
Thank you for sharing this with us. We’re so glad to hear that Nancy was great and took all your concerns into consideration. Your feedback means a lot, and we’re here to support you whenever you need anything. Should you have any questions or need any assistance, don’t hesitate to reach out to support at (831) 900‑4723 or through our live chat on fh.co..
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JANET BAND · 2 reviews · Experienced 2026-02-15 ·
★★★★★
I paid for 3 months in advance
I paid for 3 months in advance. I received the first 2 months on time but have not received the third month. The last month order is now almost 3 weeks late. And despite phone and app communication and promises....still have not received my paid for medication. At this point I feel like I have been scammed. I will be contacting my credit card company to help me get a refund.
Reply from Futurhealth2026-02-17
Thank you for sharing this with us. We’re truly sorry for the delay with your third month’s order — waiting weeks for medication you’ve already paid for is incredibly frustrating, and you deserve clear communication and timely delivery. Your feedback is important and helps us understand where we need to improve.
To protect your privacy, our team can review your account directly through secure channels. Please reach out to us at (831) 900‑4723 or through our live chat on fh.co, and we’ll work with you to get this resolved as quickly as possible.
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shyrl Anderson · 5 reviews · Experienced 2026-02-16 ·
★★★★★
FUTUREHEALTH IS A SCAM
FUTUREHEALTH IS A SCAM! They took my money, had my consultation with Doctor and now that they have my money they now say ohhh why hasn't pharmacy called yet? This online is a scam!! Never again!! Food me once but I won't do this again! Totally learned my lesson!
Reply from Futurhealth2026-02-17
Thank you for sharing this with us. We’re truly sorry for the experience you’ve had — feeling misled or unsupported is incredibly frustrating, and you deserve clear communication and a smooth process from start to finish. Your feedback is important and helps us understand where we need to improve.
To protect your privacy, our team can review your account directly through secure channels. Please reach out to us at (831) 900‑4723 or through our live chat on fh.co, and we’ll work with you to get this resolved as quickly as possible.
K
Kelly Ferguson Saracco美国 · 1 review · Experienced 2026-02-17 ·
★★★★★
Such a thoughtful conversation
Just had a very thoughtful conversation with Dr. Gagneur and never felt rushed. She really listened to my concerns, history, and what I was hoping to accomplish. Answered all my questions with evidence based, factual insights.
Reply from Futurhealth2026-02-18
Thank you so much for sharing this thoughtful feedback. We’re really glad to hear your provider took the time to listen, understand your goals, and walk you through everything with clear, evidence‑based guidance. Feeling heard and never rushed is exactly the experience we want every patient to have, and your comments help us continue delivering that level of care.
If you ever need anything or have more questions, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.
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Belle Cherry · 2 reviews · Experienced 2026-02-01 ·
★★★★★
BEWARE!! TOTAL SCAM!
UPDATE!! THE SUBSCRIPTION I ALREADY PAID FOR INCLUDED THE MEDICATION! I JUST GOT EMAIL FROM MAIL ORDER PHARMACY TELLING ME MY MEDICATION IS $400 AND I HAVE TO PAY THAT TO GET IT!! WHAT A SCAM!!! THIS IS INSANE!! NOTHING BUT LIES!! They have scammed me! I am floored by the good reviews because I paid over 2 weeks ago. Ad say medication in 2 days. I completed intake, sent pics, everything the system said to do. I have called the number & used online chat but the AI or "people" on the other end have no access to my account and all they can do is send me an email with the exact same link every single time. Evidently FuturHealth is not any type of medical anything. I have been told my doctor/nurse pract is with Steady Health and 4 other different so called companies I have never heard of. Each time I call they give me a different name of the place my doc/np is at. The link i am given each time has wording stating i need to complete intake, so I choose the only option which is complete intake and the next screen says my intake is complete & I do not need to video with a provider. However the people you get when you call do say everyone must do a video chat with a provider. I use the 3 little dots at top left corner and try to make an appt with a provider and the screen comes up and there is a blank box stating next available appt but when you try to access the blank box all you get is a calendar that does nothing. You can tap every date for a year and nothing happens! I have never in my life had an experience with a company that was as completely and utterly frustrating as this mess!!! Oh, I did get an email today stating i had to have lab work done before I get my meds! NO MENTION OF LAB WORK ANYWHERE UNTIL THIS!! This place has went to extreme measures to scam me and keep me going in a recurring cycle of INSANITY!! I AM LITERALLY BLOWN AWAY BY THE GOOD REVIEWS!! THE GOOD REVIEWS HAVE TO BE FAKE!! THERE IS NO OTHER EXPLANATION! I AM LIVID ABOUT THIS!! DO NOT MAKE AN ACCOUNT WITH FUTUR HEALTH, DO NOTHING BUT RUN THE OTHER DIRECTION!!
Reply from Futurhealth2026-02-16
Thank you for taking the time to share this with us. We’re truly sorry for the frustration you’ve experienced — from the delays to the difficulty accessing your account and the confusion around next steps. You deserve a clear, reliable, and supportive experience, and feedback like yours helps us understand where we need to improve.
To protect your privacy, our team can review your account directly through secure channels. Please reach out to us at (831) 900‑4723 or through our live chat on fh.co, and we’ll work with you to get this resolved as quickly as possible.
K
Kathleen Stark · 1 review · Experienced 2026-02-15 ·
★★★★★
The truth about using medications for…
The truth about using medications for weight loss.
Reply from Futurhealth2026-02-16
Thank you for your kind feedback! We’re glad to hear you had a positive experience and felt well taken care of. We're always here to support you! Should you have any questions or need any assistance don't hesitate to reach out support at (831) 900 4723 or through our live chat on fh.co
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Susan B · 2 reviews · Experienced 2026-02-16 ·
★★★★★
Deborah was exactly on time
Deborah was exactly on time, very professional, knowledgeable, and friendly… thank you‼️
Reply from Futurhealth2026-02-16
Thank you for your kind feedback! We’re glad to hear you had a positive experience and felt well taken care of. We're always here to support you! Should you have any questions or need any assistance don't hesitate to reach out support at (831) 900 4723 or through our live chat on fh.co
It was a pleasure speaking with Melissa. She was very polite and courteous.
Reply from Futurhealth2026-02-16
Thank you for your kind feedback! We’re glad to hear you had a positive experience and felt well taken care of. We're always here to support you! Should you have any questions or need any assistance don't hesitate to reach out support at (831) 900 4723 or through our live chat on fh.co
c
customer · 3 reviews · Experienced 2026-02-15 ·
★★★★★
The provider was friendly
The provider was friendly, thorough, and receptive. I left the call informed and prepared.
Reply from Futurhealth2026-02-15
Thank you for sharing your experience with us. We’re so glad to hear your provider was friendly, thorough, and receptive — that’s exactly the kind of care we aim to deliver. It’s wonderful to know you left the call feeling informed and prepared. Feedback like yours helps us continue offering the best support possible.
If you ever need anything or have questions, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.
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Terry Tate · 2 reviews · Experienced 2026-02-10 ·
★★★★★
Very easy person to talk to I could…
Very easy person to talk to I could understand every word she was saying she explained every thing to me
Reply from Futurhealth2026-02-16
Thank you for sharing your experience with us. We’re so glad to hear your provider was easy to talk to and took the time to explain everything clearly — that’s exactly the kind of supportive care we aim to provide. Feedback like yours helps us continue offering the best experience possible.
If you ever need anything or have questions, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.