Excellent transaction
Excellent transaction. Amazing. Took 3 Days from start to finish. Highly recommend.
GadgetPickup.com (gadgetpickup.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Excellent transaction. Amazing. Took 3 Days from start to finish. Highly recommend.
Service provided as described.. Very smooth and expedited processing.
Total bait and switch. They provided a solid reasonable offer. Enough for me to ship it in. When they received the floor dropped and they low balled me. 39% lower than the original offer. They countered once I said no deal, but still way off the original. Had them return and sold on eBay for a lot more!
Hi, thank you for your feedback! We're sorry to hear about your experience, however we're unable to identify your order based on the information available. Could you please reach out to us at [email protected] so our supervisor can look into this and help resolve the situation? We're always happy to help!
Very clear on what they want the phones to be before sending them. Very cooperative on customer service.
Well I was under the impression that it would take one day once they received my item and was advertised with several other places like them and each one has the payout days this company was first on the list and the only one that said 1 day the rest were 2 or more days. I printer my label and sent it took 4 or 5 days for them to receive i figured it would have been an over night thing nope and now they say 1 to 3 days for payment how it takes more than a few minutes to evaluate it ok maybe a day at most might be busy but 3 days I dont care for being mislead I wouldn't have sent it if I would have know ill update with the outcome
Hi Steven, thank you for your feedback! We're sorry to hear about your experience, however we're still unable to identify your order based on the information available. To clarify our timeline: our shipping labels are standard ground service, not overnight, so transit time depends on the carrier. Once a device arrives at our facility, inspection takes 1-3 business days, and payment is initiated within 24 hours after that. This is all listed on our How It Works page. We also offer priority inspection at no charge for anyone who asks, and most of those orders are processed the same day the package arrives. We're happy to do that anytime, just let us know before or after shipping. Could you please reach out to us at [email protected] so our supervisor can look into this and help resolve the situation? We're always happy to help!
Review of my device was good and payment was prompt. Overall good!
I believe this is coming up on my third time selling with gadget pickup, and the process is always quick and easy. Even after delivery my device is always inspected within a timely manner and I’m paid same day! I will continue to sell all my devices with gadget pickup.
Quick and easy!! They reviewed my old phone after my local ATT didn’t have a good promotion for it on trade. Payment was slick too!
Smooth experience. Very easy to sell devices. They provide shipping label for us to drop off the package. Competitive price. Get payment fast.
Awesome company to do business with! They provided the label, received my phone, evaluated and paid all the same day. Quick shipping and very smooth process. Will definitely use again in the future. Thanks GadgetPickup! You guys are amazing.
Gadgetpickup.com offered me the highest payout possible for my used device. What sweetened the deal was an additional $30 coupon thrown my way which made the transaction even better. Drop off and sending through mail was easy! I was provided BOTH a usps label and a QR code. The turnaround time for inspection was 1 business day after delivery and receiving my funds was seamless. A variety of payout methods were available. I opted for Zelle and had no complications. I received a follow up from the management team ensuring that the transaction was successful. My experience was great, genuinely
Great communication and quick and easy payout
Consumers should be aware of my experience with Gadget Pickup before accepting a buyback offer. The company initially quoted me what appeared to be a fair price for my iPhone 16 Plus, which I accepted. After receiving the phone, however, Gadget Pickup reduced its offer by $114, claiming that the screen was scratched. This phone had never been used—it came directly out of the box before being sent to Gadget Pickup. Therefore, I strongly dispute their claim that the screen was scratched or that the phone’s condition justified such a significant reduction in the quoted price. Fortunately, I declined the reduced offer and requested that my phone be returned. My concern is that other consumers may feel pressured into accepting a substantially lower amount after they have already shipped their device. In my opinion, this pricing practice is misleading and unethical. Consumers deserve to know that Gadget Pickup may not honor its original quoted amount, even when a device is brand new and unused. Anyone considering using this company should thoroughly document and photograph the condition of their device before shipping it.
Hello, thank you for your feedback, and we're sorry to hear about your experience. Our customer support team reached out to you right away and provided video confirmation showing the condition of the device as we received it, including the scratches on the screen under direct lighting. We value every customer and would never adjust an offer without clear evidence to support it. We'd truly appreciate the opportunity to resolve this with you. Please reply to our messages, and we'll be more than happy to help find a solution that works for you. Sincerely, GadgetPickup Team
GadgetPickup made selling my device hassle-free. Payment was prompt.
Had a trade in deal with back market they did a bait and switch offered 100$ less after I sent phone in. Turned them down and went with gadget pick up the paid me same same amount they offered the same day they got my phone inspected! Will deff use again.
The whole experience was easy from the time of offer to getting paid was super quick and communication along the way was very reassuring. I would highly recommend selling your device here.
Easy to get get an offer, wrap the shine in a box and get a prepaid shipping label from USPS. Was paid day after they received the phone. Would use again!
I was offered way more money with your company than any other that I've checked out. Everything went smooth and there was no problem getting paid. I would highly recommend to anyone looking to sell their electronic at the highest price
My order was shipped less than a day after I ordered it and arrived quickly. Phone is in excellent condition.
Have always had great communication and customer service from GadgetPickup. Timely responses and quick turn around. Very happy with their service.
64 reviews matching