Galileo Medical (galileohealth.com) has a 4.2 out of 5 rating on OK.one, based on 74 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
the nurse practitioner Araceli was so great and really listened which made me feel safe and comfortable. i was able to get a refill on my medication and she even scheduled a blood test for me so i could get my lipid levels checked when i am able to.
My doctor made me feel heard and listened to all my issues. She took a lot of time that I don't normally get in a regular office
Prompt response. Opened an account on Friday, spoke to a member of my Care Team on Sunday ( appointment time that I set), got x-rays Monday morning and set up an appointment with a physical therapist Tuesday afternoon. Really impressed with the professionalism of everyone I corresponded with.
Attentive provider. Listened to my concerns and gave me immediate solutions. Sent rx’s directly to pharmacy.
Prompt and very professional and compassionate. Gave me alot of helpful information. Wonderful to be able to get a prescription filled right away.
Victoria, listen to all my concern and made me feel comfortable to share with her, my thoughts and how I feel
I moved to an online provider for ease. This has been the best experience I have EVER had with primary care. They check in and stay on top of your care. I got my verification in 5 days. Took my in person provider over a month. You can schedule follow ups 24/7. The move between the dr and np is seamless. If you are worried you won’t get as good of care, DON’T. Absolutely the best experience I have had.
Though I had to wait some time it wasn't very long. Dr. Justin Smith was thorough and took the time to understand and discuss my situation to my satisfaction.
Quick appointments. Your care team listens to your issues. Explains things. Convenient.
This medical provider is a scam. They will charge you even if you don’t receive or meet with a medical provider. Just for signing up and filling out a consultation request. Do not use them.
Hi Alexis! We certainly don't intend to bill for something that didn't happen! We're investigating now, and we've sent a message to the email associated with your account with an update. Thanks for surfacing this!
The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would recommend 10/10!! I'm very confident my health will improve with such caring hearts 💕
Very helpful to be able to see a doctor facetime, and not have to leave the comforts of home when you are sick. Everyone who I dealt with seemed genuinely concerned with my well-being.
A nurse on the Galileo app said she made an appointment for me with a local Lab Corp office. When I showed up at the office, I was told there was no appointment and that I needed to call Galileo to straighten it out. And guess what? I don't even see a number to call.
Hey Yi Chen -- we apologize sincerely for the miscommunication here. While we provided you with the URL for you to self-schedule at the lab facility, we don't usually schedule for you and so we didn't in this case. We're sorry that caused you frustration at the lab, and while the phone number on our lab order should work, you can also reach us 24/7 at 888-613-4254.
ease to connect and get medications from Doctor
Super easy to use, easy to book, all staff is very helpful. Appointments are available quickly and have great appointment times.
The dr was kind, patient & knowledgeable.
I’ve had a great experience with Galileo. Appointments are available very quickly, which is incredibly convenient. The doctors take the time to listen carefully, ask thoughtful follow-up questions, and make sure all of my concerns are addressed. I also really appreciate that I can continue the conversation through the chat after my appointment if I have additional questions. The whole process is easy, professional, and very patient-friendly. Highly recommend!
Doctor was very thorough asked a lot of health question and I did not have to wait forever to be seen I would highly recommend
74 reviews matching