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Media & Publishing

Gallery Collection

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201 reviews

4.8201 reviews
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About Gallery Collection

Data updated
Website
gallerycollection.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (4/4)
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About this business

The Gallery Collection is the leading business-to-business publisher of premium quality Christmas cards, Holiday Cards, and All Occasion greeting cards in the United States. Whether you opt for our personalized Greeting Cards or Greeting Card Assortments, they will be sure to leave a lasting impression. We also provide superb Business Cards, Certificates, Certificate Holders, and Presentation Folders. Established in 1929, and still family owned, we are proud of our reputation which has been built by combining beautiful craftsmanship with outstanding customer service to present you with the finest quality products available including our incomparable personal and business greeting cards. We guarantee it!

Written by the business, not verified by us.

Is Gallery Collection legit?

Gallery Collection (gallerycollection.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the card designs are beautiful and the overall product quality remains exceptional across orders. Reviewers also love how quick and easy the online ordering process is, allowing them to personalize items conveniently at their own pace. Furthermore, consumers are consistently impressed by the prompt delivery times and the exceptionally helpful support team. However, some people mentioned occasional issues with delayed shipments, missing inscriptions, or receiving incorrect items and wrong sizes. Despite these occasional setbacks, buyers appreciate that customer service representatives promptly step in to provide generous and satisfying solutions.

Auto-generated from all reviews of this business. For reference only.

What people say

优秀的产品和客户服务

最终产品完全符合订单、期望和预期。客户服务个性化且周到。唯一的缺点是由于一些意外问题导致交货延迟。但客户服务部门积极主动地应对延误,并通过支付加急运输费用来帮助弥补。

Reply from Gallery Collection2026-03-11

Thank you for your thoughtful feedback. Gallery Collection is happy to hear that the final product met your expectations, and that our team’s attentive service made a positive impression. We also appreciate your patience with the unexpected delays and were happy to help expedite shipping to get your order to you as quickly as possible.

始终卓越

总是很出色,这就是我们不断回来的原因!

Reply from Gallery Collection2026-03-11

Thank you for your continued support and kind words. Gallery Collection is honored to have earned your trust and are grateful that you keep coming back to us. Providing an exceptional experience every time is our goal, and we truly appreciate your loyalty.

从画廊收藏订购......

从 Gallery Collection 订购非常简单明了。该产品非常好。标签确实有污迹,但这可能是我的打印机的问题,而不是他们的产品的问题。只是打印时要小心!否则,我当然推荐画廊收藏!

Reply from Gallery Collection2026-03-11

Thank you for sharing your experience. We’re delighted to hear that you found the ordering process easy and that you're pleased with the quality of the product. We appreciate your feedback about the labels, and Gallery Collection is always here if you need any assistance to ensure the best results.

客户服务部与我合作,以获得……

客户服务与我合作以获得我们需要的产品。 他们非常耐心并且非常乐于助人。

Reply from Gallery Collection2026-03-11

Thank you for your kind words! Gallery Collection is delighted to hear that our customer service team was able to assist you in finding the product you needed. Providing patient, helpful support is very important to us, and we truly appreciate you taking the time to share your experience.

销售人员做得很好……

销售人员很好地解释了产品、袖珍文件夹和流程。我没有意识到前面的印刷已经包含在价格中,这真是一个额外的好处。 整个过程非常顺利和轻松,交货也很准时。需要时我肯定会订购更多。

Reply from Gallery Collection2026-03-07

Thank you for your wonderful feedback! Gallery Collection is delighted to hear that our team helped make the process clear and seamless, and that the pricing exceeded your expectations. Knowing your order arrived on time and that you plan to order again truly means a lot. We look forward to helping you again with your next project.

使用该网站很容易......

使用该网站自定义卡片很容易。 我喜欢卡片的质量。 艺术品很漂亮,卡片质量很高。

Reply from Gallery Collection2026-03-07

Thank you for your wonderful feedback! Gallery Collection is pleased to hear that you found our website easy to use for customizing your cards and that you’re happy with the beautiful artwork and high-quality finish. Your support means a lot to us, and we hope to help with your next order soon.

很好

很好,唯一的问题是我订购和收到的原始卡片是肖像尺寸的,画廊徽标位于卡片背面的一侧而不是底部,它看起来不适合我,我无法继续使用这些卡片。我的画廊代表非常友善,让我免费订购另一种卡片类型,因为我们支付了原始卡片组的费用并很快将它们运送给我。 她为我付出了一切,我为此感谢她。劳拉·蒂森 (Laura Thiessen) 给了我很大的帮助,一直陪伴着我,直到我对订单完全满意为止。

Reply from Gallery Collection2026-03-07

Thank you for your thoughtful feedback. We’re sorry the original cards didn’t meet your expectations, but we’re glad our team was able to make it right and ensure you received a version you were happy with. We’ll be sure to share your kind words with Laura; she’ll truly appreciate the recognition, and we’re grateful for the opportunity to assist you!

The ease of design

The ease of design. The support from chat when I had a question. The perfection of the completed job when received.

Reply from Gallery Collection2026-03-07

Thank you for sharing your experience! We're so glad to hear that you found Gallery Collection’s design process easy, received helpful support from our chat team, and were pleased with the final product. We truly appreciate your feedback and look forward to helping with your next project!

Excellent quality

Easy to customize, excellent quality, good communication

Reply from Gallery Collection2026-03-07

Gallery Collection is happy to hear that you found the customization process easy and that the quality of your order met your expectations. We also appreciate your note about our communication. Providing a smooth and reliable experience is very important to us. Thank you for your kind review!

Great company !

This was the easiest order I have ever placed. I was so pleased by the ease of use and how quickly the items shipped. This is a great company to order from and plan to again in the future.

Reply from Gallery Collection2026-03-07

We’re thrilled to hear that your ordering experience with Gallery Collection was so easy and that your items arrived quickly. Providing a smooth, reliable experience is exactly what we strive for. We truly appreciate your feedback and look forward to serving you again in the future.

Wrong folder ordered

In 2025, I ordered from Gallery Collection for the first time and was very satisfied with the Tax folders I ordered. In 2026 when I reordered the same folder but a different color, the person that placed my order, gave me the wrong size folder. When The Gallery Collection realized I received the wrong folder, they reached out to me and corrected the error. I appreciate that Customer Service stood behind their products and offered a generous solution to the error.

Reply from Gallery Collection2026-02-14

Thank you for bringing this to our attention, and we sincerely apologize for the confusion surrounding your folder order. A member of Gallery Collection’s service team has reached out directly to offer a resolution, and we truly appreciate the opportunity to connect with you and make this right. We’re grateful for your feedback and for the chance to improve your experience.

High Quality

I had business cards made and they are perfect. This is the second time I have reordered these cards. They are high quality cardstock and embossed with clear and vivid colors and print.

Reply from Gallery Collection2026-03-04

Thank you for your continued trust in Gallery Collection for your business cards! We’re delighted to hear that the quality, vibrant print, and embossed details met your expectations once again. Your patronage means a great deal to us, and we look forward to supporting your professional needs in the future.

Billing is flawless and the product is…

Billing is flawless and the product is outstanding. We've been ordering from The Gallery Collection for well over 10 yrs and they've maintained perfect service.

Reply from Gallery Collection2026-03-04

Thank you for your remarkable loyalty over the past decade! Gallery Collection is thrilled to hear that both our billing process and product quality have consistently met your expectations, and that our service has remained dependable year after year. Your continued trust is truly appreciated, and we look forward to serving you for many more years to come.

Better selection of cards

Better selection of cards, ease of ordering, and reviewing. Fast turnaround.

Reply from Gallery Collection2026-03-07

Thank you for your kind feedback! We're delighted to hear that you enjoyed Gallery Collection’s wide selection of cards and found the ordering and review process easy to use. It's also great to know that our fast turnaround met your expectations. We truly appreciate your support and look forward to serving you again.

好评!好评!好评!

画廊收藏始终是专业的。我与他们的每一次互动都是有帮助和支持的。他们的卡片很漂亮,永远不会让人失望。我的家人和朋友每年都期待着收到他们。 我强烈推荐这家公司!

Reply from Gallery Collection2026-03-04

Thank you for such an enthusiastic and heartfelt review! Gallery Collection is honored to hear that every interaction has been helpful and supportive, and that our cards continue to delight your family and friends year after year. Your recommendation truly means the world to us, and we look forward to being part of your special traditions for many years to come.

优质的客户服务

我的第一个定制订单是空白的,虽然最初很失望,但我联系了客户服务。 Gallery立即给我发了一份正确的订单,甚至还保留了空白卡片。他们的客户服务是一流的,满足了我的每一个需求!定制卡片非常好,看起来就像我手写的一样!

Reply from Gallery Collection2026-03-04

Thank you for giving Gallery Collection the opportunity to make things right. While we regret the initial error, we’re grateful you reached out and are so pleased that our team was able to quickly resolve the issue and ensure you received the beautifully customized cards you envisioned. We truly appreciate your feedback.

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