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Media & Publishing

Gallery Collection

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201 reviews

4.8201 reviews
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About Gallery Collection

Data updated
Website
gallerycollection.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (4/4)
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About this business

The Gallery Collection is the leading business-to-business publisher of premium quality Christmas cards, Holiday Cards, and All Occasion greeting cards in the United States. Whether you opt for our personalized Greeting Cards or Greeting Card Assortments, they will be sure to leave a lasting impression. We also provide superb Business Cards, Certificates, Certificate Holders, and Presentation Folders. Established in 1929, and still family owned, we are proud of our reputation which has been built by combining beautiful craftsmanship with outstanding customer service to present you with the finest quality products available including our incomparable personal and business greeting cards. We guarantee it!

Written by the business, not verified by us.

Is Gallery Collection legit?

Gallery Collection (gallerycollection.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the card designs are beautiful and the overall product quality remains exceptional across orders. Reviewers also love how quick and easy the online ordering process is, allowing them to personalize items conveniently at their own pace. Furthermore, consumers are consistently impressed by the prompt delivery times and the exceptionally helpful support team. However, some people mentioned occasional issues with delayed shipments, missing inscriptions, or receiving incorrect items and wrong sizes. Despite these occasional setbacks, buyers appreciate that customer service representatives promptly step in to provide generous and satisfying solutions.

Auto-generated from all reviews of this business. For reference only.

What people say

Order was not promised or made.

I placed an order for custom folders 14 days in advance of my event. I was called after seven days and was told they were not able to complete my order due to some system issue. Knowing that we had limited time, I asked what other options we had and was told they could only estimate the time it would get to me now. This was such an inconvenient experience and now, we have to use cheap folders with stickers from Amazon due to the limited time. This was my first and last time looking into this company. I normally don’t leave bad reviews for anyone, but this one really caused issues for our business.

Reply from Gallery Collection2026-02-12

Thank you for sharing your experience. Gallery Collection sincerely apologizes for the frustration and inconvenience this caused and truly regrets the impact on your event preparations. We understand how disappointing this must have been. A member of our team has reached out, and we appreciate the opportunity to connect and work toward an alternative resolution. Your feedback is invaluable, and we are committed to making meaningful improvements.

画廊每年都会展出一系列优雅的圣诞贺卡。我不记得我们曾经需要更正或退回我们的订单。

多年来我一直从画廊收藏订购圣诞贺卡。为了利用折扣,我们通常提前几个月(通常在一月或二月初)选择并购买即将到来的圣诞节季节的卡片。我总是很惊讶我们在几天之内就收到了它们。

Reply from Gallery Collection2026-03-03

Thank you for your continued loyalty and for sharing such a thoughtful review! Gallery Collection is delighted to hear that our selection of elegant Christmas cards and our dependable quality have earned your trust year after year. It’s truly an honor to be part of your holiday tradition, and we look forward to serving you for many more celebrations to come.

优质的选择和客户服务

我为我的机构订购周年纪念卡,选择有趣和庆祝的卡片使选择合适的卡片变得很容易。 我可以在网上完成大部分订购,目前我需要一些帮助,客户服务随时可用。 我对这些卡片非常满意,并将继续与 Gallery Collection 开展业务。

Reply from Gallery Collection2026-03-04

Thank you for sharing your experience! We’re so glad our wide selection of anniversary cards made it easy to find the perfect fit for your agency, and that our team was there to support you right when you needed assistance. Your continued partnership with Gallery Collection means a great deal to us, and we look forward to helping you celebrate many more milestones ahead.

Customer service department is 10/10

Easy to work with and their customer service department is amazing, quickly helped me with what I needed and everyone was very kind. Will be using this company for the rest of our company's related needs!

Reply from Gallery Collection2026-03-03

Thank you so much for your wonderful feedback! Gallery Collection is delighted to hear that our team was able to assist you quickly and kindly. Providing exceptional service is always our top priority. We truly appreciate your trust in us and look forward to supporting your company’s needs for years to come.

it was convenience to use the website…

it was convenience to use the website and the quality of the cards are outstanding.

Reply from Gallery Collection2026-02-20

We appreciate you taking the time to share your experience. Gallery Collection is thrilled to hear that our website provided a convenient experience and that the quality of our cards exceeded your expectations.

BEST CUSTOMER SERVIVE, HANDS DOWN!

I ordered because I liked the construction holiday card. I would re-order again for the customer service! I placed my order very close to the holiday season and didn't realize the printer closes down for a week. Becuse I ordered close to when i needed my cards, I paid the extra for the express shipment. Because of the shut down I was pretty distraught and I can tell you that my concerns were handled professionally, kindly, and better than any other company I have ever worked with. I still recieved my cards later than I wanted but there was nothing anyone could do about that. But I was treated fairly and compensated for the lack of communication on the website. And honestly, my idea of wanting my customers to have these in hand before New Years Day just worked out because I think many people would have just thought these greeting cards would be Christmas Cards and they may have been tossed away. So in hind site, this was a win all around!

Reply from Gallery Collection2026-03-03

Thank you so much for sharing your experience so thoughtfully. Gallery Collection truly appreciates your understanding, and we’re grateful for the opportunity to make things right and support you every step of the way. It means a great deal to know that our customer service stood out to you, and we’re delighted everything ultimately worked out in a way that made your cards even more impactful!

The calendar was an excellent and…

The calendar was an excellent and timely idea and easy to send out, with it coming with custom envelopes with the return address. Efficient use of time and connection with clients and prospects.

Reply from Gallery Collection2026-03-03

Thank you for your kind words! Gallery Collection is so pleased to hear that the calendar made it easy to connect with your clients and prospects while saving you valuable time. We truly appreciate you sharing your feedback.

我很自豪地发送卡片

画廊收藏提供了我很自豪能够发送的精美贺卡。 他们对我过去几年寄出的节日贺卡进行了个性化处理。 订购过程很简单,结果也很好。 我收到了很多关于卡片的赞美。

Reply from Gallery Collection2026-03-03

Thank you so much for your kind words and continued trust in Gallery Collection. We’re truly honored to help you create personalized holiday cards you’re proud to send, and it means a great deal to hear that you’ve received so many compliments. We appreciate your loyalty over the years and look forward to working with you again on your next order!

The cards are beautiful and I always…

The cards are beautiful and I always feel proud to send them out because they in themselves are a gift to the receiver.

Reply from Gallery Collection2026-02-20

What a beautiful sentiment, thank you for your kind words! Gallery Collection is thrilled to hear that our cards bring you joy and make sending thoughtful messages feel as special as giving a gift itself.

The sympathy cards are beautiful

The sympathy cards are beautiful. Great quality work by your company. Thank you for doing such amazing work that we can be proud of giving/sending.

Reply from Gallery Collection2026-02-20

Thank you for your heartfelt review. Gallery Collection is honored to know our sympathy cards provide both beauty and quality that make them meaningful for you to share with others during such important moments.

The cards are beautiful!

The cards are beautiful. I can't say enough for the quality and service!

Reply from Gallery Collection2026-02-20

Thank you for your wonderful feedback! Gallery Collection is thrilled to hear that you’re pleased with both the quality of your cards and the service you received. Your kind words truly motivate our team to continue delivering excellence.

We have ordered from you previously and…

We have ordered from you previously and your customer service was easy to work with in ordering our cards.

Reply from Gallery Collection2026-02-20

Thank you for your continued trust in Gallery Collection! We’re delighted to hear that our customer service made your ordering experience smooth and enjoyable, and we look forward to supporting your future card needs.

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