The Gallery Collection is the leading business-to-business publisher of premium quality Christmas cards, Holiday Cards, and All Occasion greeting cards in the United States. Whether you opt for our personalized Greeting Cards or Greeting Card Assortments, they will be sure to leave a lasting impression. We also provide superb Business Cards, Certificates, Certificate Holders, and Presentation Folders. Established in 1929, and still family owned, we are proud of our reputation which has been built by combining beautiful craftsmanship with outstanding customer service to present you with the finest quality products available including our incomparable personal and business greeting cards. We guarantee it!
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Is Gallery Collection legit?
Gallery Collection (gallerycollection.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the card designs are beautiful and the overall product quality remains exceptional across orders. Reviewers also love how quick and easy the online ordering process is, allowing them to personalize items conveniently at their own pace. Furthermore, consumers are consistently impressed by the prompt delivery times and the exceptionally helpful support team.
However, some people mentioned occasional issues with delayed shipments, missing inscriptions, or receiving incorrect items and wrong sizes. Despite these occasional setbacks, buyers appreciate that customer service representatives promptly step in to provide generous and satisfying solutions.
Auto-generated from all reviews of this business. For reference only.
Great customer rep and fantastic designer team. I mentioned my concerns on the business cards that I email to them and they were able to tweak my design.
Reply from Gallery Collection2026-02-20
Thank you for your kind words and continued support! Gallery Collection is thrilled to hear that our customer service and design team were able to address your concerns and make your business cards exactly how you envisioned.
I submitted signatures and the inside salutation was left off. When I called to get it corrected, they used a different signature template which was missing the name of one of our employees.
Reply from Gallery Collection2026-02-12
Gallery Collection sincerely regrets the oversight that led to errors in your order. We understand how important it is for your cards to accurately represent your team, and we apologize for the inconvenience this caused. Please know that we are reviewing our processes internally to ensure greater attention to detail and prevent this from happening in the future.
Order process was quick and efficient. Cards were very colorful and great quality.
Reply from Gallery Collection2026-02-20
Gallery Collection is delighted to hear that you found the ordering process seamless and that your cards exceeded your expectations in both color and quality. Thank you for your feedback!
Actually my recent order was a correction of a prior order where I was shipped another companies product instead of my own ordered items.
I sent an email explaining the issue and within a week had my missing items replaced.
Everyone makes a mistake once in while, but not everyone acknowledges it, apologizes and remedies the issue. You did and I appreciate the service and consideration.
Reply from Gallery Collection2026-02-20
Thank you for sharing your experience and for giving us the opportunity to make things right. Gallery Collection sincerely apologizes for the mix-up with your initial order, and we’re glad that our team could promptly address the issue and deliver your correct folders. Your recognition of our efforts means a great deal, and we truly appreciate your understanding and kind words about our service.
I always have had a good experience with Gallery Collection. Every order has been just as it should be and as promised. The customer service has been great and very personal and friendly. I have really valued the products also ... the designs of the cards I buy. And I have received many compliments about them over the years. All in all I have a GREAT experience with Gallery Collection over a period of years now. Thanks!
Reply from Gallery Collection2026-02-19
Thank you for your continued loyalty and for sharing such generous feedback about your experience with Gallery Collection over the years. It’s rewarding to know that our products, card designs, and personalized customer service have consistently met your expectations and earned compliments, and we look forward to continuing to provide the quality and care you’ve come to expect.
I received my order very quickly, within a week. The cards had the inscriptions I requested, and the envelopes had the return addresses where I wanted them. The cards are high quality and help convey the message I wish to deliver.
Reply from Gallery Collection2026-02-19
Thank you for sharing your detailed feedback! Gallery Collection is so glad to know your order arrived promptly and that every customization, from the inscriptions to the return address placement, was completed exactly as requested. We appreciate your patronage and look forward to serving you again!
The website is easy to navigate and great choices with varies price range
Reply from Gallery Collection2026-02-20
Thank you for your feedback. We strive to create a seamless shopping experience with options that meet diverse needs and budgets, and Gallery Collection is pleased to know you found our website easy to navigate and appreciated the wide selection of options available.
Order was shipped and received earlier than expected. Superb customer service!
Reply from Gallery Collection2026-02-20
Thank you for taking the time to share your experience with Gallery Collection. It’s wonderful to know your order arrived ahead of schedule and exceeded your expectations. We’re proud of our team’s commitment to responsive, attentive service and appreciate your recognition of their efforts.
Decided to shop early for Christmas cards, and the discount was good. Gallery produces beautiful, quality cards. I have shopped around in the past but have always returned to The Gallery Collection.
Reply from Gallery Collection2026-02-20
Thank you! It means a great deal that you’ve decided to return to Gallery Collection for our quality and design. We’re so pleased the seasonal savings added value to your order, and we look forward to being part of your holiday traditions again this year.
The staff were polite, receptive, and helpful. My calls were well received and my concerns dealt with appropriately. I was very pleased with my experience throughout the process from ordering to paying.
Reply from Gallery Collection2026-02-19
Thank you for taking the time to share your experience. Gallery Collection is pleased to know that our team’s professionalism, attentiveness, and responsiveness made a positive impression throughout each step of the process. We appreciate your feedback!
Product came right on time and it did not delay any of my work load. Thank you
Reply from Gallery Collection2026-02-19
Thank you for your review! Gallery Collection is pleased to know your order arrived on time and helped you stay on schedule. Providing reliable delivery and dependable service is important to us, and we look forward to serving you again.
Gallery Collection is truly delighted to hear that you find our cards beautiful and that their quality continues to meet your expectations year after year. Your continued support means a great deal to us, and we look forward to bringing you the same beauty and exceptional craftsmanship for many years to come.
There was a little problem with getting my holiday cards out, but in the end, The Gallery Collection reached out and made it right! Great product!
Reply from Gallery Collection2026-02-19
Thank you for sharing your experience. Gallery Collection is grateful that you appreciate our efforts to resolve the issue. We strive to ensure every order meets our high standards, and it’s reassuring to know that we were able to make things right.
Product is pretty decent. The unending email, mail, catalogs that they won’t stop sending is really annoying. We’ll use another company next year
Reply from Gallery Collection2026-02-12
Thank you for your honest feedback and for the opportunity to address your concerns. We’re glad to hear you were satisfied with the product, but we sincerely apologize for the frustration caused by our communications. I see that a member of our Gallery Collection team has been in touch, and we appreciate the opportunity to improve your experience.
They carry money holders now and such beautiful designs! Hard to choose which one I wanted. I was able to personalize them with my own message and signature, so easy.
Reply from Gallery Collection2026-02-19
Gallery Collection is thrilled to hear that you found the customization process easy and that you were able to create a card that feels uniquely yours. It's wonderful to know that our new additions provided both style and ease for your selection. Thank you for your review!
Always we receive excellent product and customer service from the Gallery Collection
Reply from Gallery Collection2026-02-19
Thank you for consistently trusting Gallery Collection for your needs. We are committed to maintaining the high standards of both our products and customer service that you’ve come to expect. We appreciate you taking the time to share your experience.
The Gallery Collection web site is very easy to use. The customer service is outstanding. Your order is received in a timely manner.
Reply from Gallery Collection2026-02-19
Thank you for your thoughtful feedback. It’s rewarding to know that you found Gallery Collection’s website intuitive, experienced exceptional customer service, and received your order promptly. We truly value your support and confidence in us.