This was the easier process ever
This was the easier process ever. I was able to set up my electricity within 5 minutes.
About Gatby
Data updated- Website
- gatby.com
- Category
- Utilities
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 70 reviews
- Replies to negative
- 100% (5/5)
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Is Gatby legit?
Gatby (gatby.com) has a 4.7 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Simple and easy
It was simple and easy
Reply from Gatby2026-08-04
Kenneth, that's exactly the goal - thanks for giving us a shot! ⚡
Very easy and efficient user experience!
Reply from Gatby2026-08-04
Micole, that efficiency is exactly what we're after - thank you for choosing Gatby! 💡
You haven’t done anything yet and you…
You haven’t done anything yet and you are asking for a review. Everything has been automated with no real person to talk to, no real answers. I’m unsure if I just made a choice that’s going to increase my monthly bill or reduce it. And yall are already spamming my email wanting a review?
Reply from Gatby2026-08-04
Max, we're sorry this left the wrong impression. The review request was intended to ask about your experience using Gatby to compare plans and enroll—not about your electricity service itself, which is provided by the retail electricity provider you selected. We also understand the frustration of wanting to speak with someone directly, and that's feedback we take seriously. If you'd like us to review the plan you chose or answer any questions about your expected bill, we'd be more than happy to help. Please reach out to us at [email protected] or (713) 581-6553.
Thank you it was a easy no hassle…
Thank you it was a easy no hassle process… I really appreciate it
Reply from Gatby2026-08-03
Leandrea, you're so welcome - we built this specifically so you wouldn't have to deal with the usual runaround, and we're thankful you trusted us with it! ✨
Thank you
Thank you, you guys took the headache away from me looking for a good plan while allowing me to take care of my day to day business. Thanks for taking the stress away
Reply from Gatby2026-08-03
Phillip, that's exactly what we're here for - glad we could get that off your plate so you could focus on what matters! 🔥
A very simple and efficient process…
A very simple and efficient process with minimal interaction.
Reply from Gatby2026-08-04
John, that's precisely what we're aiming for - minimal friction, maximum results - and we're genuinely grateful you experienced it that way! ⚡
Great easy and quick
Reply from Gatby2026-08-04
Michael, that's exactly what we're going for - appreciate you giving us a try! 🙌
Giving various options and fast process
Reply from Gatby2026-08-02
Qabas, thank you for noticing that - having real choices and getting it done quickly is exactly what we set out to build! ✨
very easy to sign up
very easy to sign up. Thank you
Reply from Gatby2026-08-02
Derona, that's music to our ears - thank you for choosing Gatby! ⚡
Awful at first but they work fast
Looking forward to more great customer service
Reply from Gatby2026-08-01
We’re very sorry to hear about your experience. Based on our records, the service address submitted during enrollment was the one used to complete the registration, and we never received any communication that there was an issue. Had we been made aware, we would have worked to correct it right away. We’d still be happy to review what happened and help get everything resolved as quickly as possible. Please reach out to us at [email protected] or (713) 581-6553, and our team will be glad to assist!
Great experience
Reply from Gatby2026-07-31
DaMiyah, really appreciate you taking the time to share this - glad we could make things easy for you! 😄
Super smooth and easy!
Very easy and smooth to transition into my new home.
Reply from Gatby2026-07-31
Breyanna, making your move-in one less thing to worry about is exactly what we're here for - appreciate you letting us be part of it! 🏡
Very easy to use and very happy with…
Very easy to use and very happy with service
Reply from Gatby2026-07-31
Charles, easy to use and happy with the service is exactly what we aim for - thanks so much for choosing us! 👏
Easy way to read and understand the…
Easy way to read and understand the difference between plans and the variety of prices from all providers listed
Reply from Gatby2026-07-31
Naye, thanks for highlighting that - making plan comparison actually readable instead of overwhelming is exactly what we built this for! 💡
I was needing an electric provider and…
I was needing an electric provider and was recommended by my apartment complex. This helped a lot!
Reply from Gatby2026-08-02
Regina, so glad your apartment complex pointed you our way - we love being that trusted recommendation! 🙌
Simple and straightforward process. Must read fine print
Be very wary of the "bill credit" options. Although gatby is just the middleman, the electricity companies are deceptive with prices. Other than that, nice and straightforward process.
Reply from Gatby2026-08-02
Joshua, thanks for flagging that - we hear you on the pricing games some providers play, and we're constantly working to make those comparisons even clearer so you can spot the real deals 💡
Gatby made choosing a new provider almost effortless
Gatby made choosing a new provider almost effortless by compiling the energy companies, the kwh pricing, along with credits available, and length of term for me so that all I had to do was compare them.
Reply from Gatby2026-08-02
Carol, having all that info laid out side-by-side so you could actually compare instead of drowning in research - that's exactly why we built this, and we're grateful you gave us a shot! 🎯
Easy
Easy, affordable
Reply from Gatby2026-08-02
Barbara, that's what we love to hear - thank you for choosing us! 💪
Easy process to enroll and open an…
Easy process to enroll and open an account.
Reply from Gatby2026-07-30
Jubo, we're thankful you chose us - keeping enrollment simple and straightforward is exactly what we built this for! 🙌