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Gearvet - Outboxer, LLC

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107 reviews

4.7107 reviews
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About Gearvet - Outboxer, LLC

Data updated
Website
gearvet.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
107 reviews
Replies to negative
0% (0/6)
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About this business

Welcome to Gearvet.com, where we honor the bravery and dedication of U.S. veterans with our wide range of high-quality apparel and accessories. At Gearvet, we're committed to providing our customers with stylish and functional products that reflect their pride in military service. From rugged outdoor gear to stylish everyday wear, our collection has something for every veteran and patriot. Join us in celebrating our nation's heroes and shop with confidence at Gearvet.com today!

Written by the business, not verified by us.

Is Gearvet - Outboxer, LLC legit?

Gearvet - Outboxer, LLC (gearvet.com) has a 4.7 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and extremely helpful staff members who go out of their way to quickly resolve ordering mistakes and sizing issues. Consumers also appreciate the wonderful quality of products, bright vibrant colors, and overall immense satisfaction with their wonderful purchases and merchandise. Some reviewers were not happy with unexpected product flaws and items arriving with cheap screen printing instead of the expected embroidery design. Reviewers additionally noted occasional long shipping delays and communication challenges when trying to track missing orders or resolve delivery problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Received my AoS3 my Navy cell phone…Not A Good Purchase!

Received from Gearvet my AoS3 Navy cell phone case. I was very pleased with the lettering and symbols. Disappointed that the case didn't have a cover but really disappointed and took a while for me to figure out the case was distorting my phone, draining the battery fast and causing the phone to do weird things finally I replaced it with my old case. I am an 84-year-old Navy Vet. and disposable income doesn't come easy.

This is the second update to the…

This is the second update to the problem I had about receiving an improperly made baseball cap with the incorrect military service info on it. I had received 4 caps as replacements that kept coming with the wrong information on them. I am finally able to report that through the tireless efforts of Amber at Gearvet, I finally received the cap with the correct information screen printed on it. It was a 4 month ordeal to get it right. The issue that keeps me from a higher star rating is with Gearvet shipping. They ship their caps in a white plastic postal mailing bag with no protection for the soft crown cap. Therefore, when I received the cap, the crown was crushed and wrinkled. So now it is not presentable to wear. (Who wants to wear a cap that looks like someone sat on it?). Why would anyone ship this type of product in a plastic bag? It would be fine for a shirt or something like that but not a cap or hat. Will I ever order from Gearvet again? Most likely not. There is just too much drama to go through if you have problems with a product. And if you request a refund instead of a replacement you don't get the refund.

I recently received a shirt from…

I recently received a shirt from Gearvet and it was the wrong size. I contacted Gearvet and they said they would look into. I received an email back showing where I had accidently marked the wrong size. In our conversation I asked if I could return it for one of new styles in my size. They replied back and said they would be happy to replace the shirt, and I did not have to return the incorrect size! These people understand EXCELENT Customer Service!

This my second phone case

This my second phone case and I have order and I'm very pleased with it. It is great looking and I receive many comments on the style showing our military time. One had a printed mistake which customer service corrected immediately. Great service and great product.

I ordered a customized shirt for a…

I ordered a customized shirt for a marine Friend and I made a mistake in the customization. The Gearvet customer service people went above and beyond to correct my mistake. I will be ordering more shirts to honor friends and family. I can't say enough nice things about Gearvet.

Wonderful Flag

Shiping was relitivly fast and product was great .. flew my Flag in Hillsboro Oregon 4th of July Parade on front of my Semi Truck and it was a hit. Its well constructed and durable It will be replacing another Marine Corp Flag that is starting to fade on me.. will be buying more from GearVet soon

Replacement was a winner

When my hat finally came it was a poor screen printed hat, not embroidered as shown in their photos. After I left a poor review they contacted me and offered to replace the hat with one that was embroidered for free. The replacement hat was exceptional. For the price that they charge I feel that it's what I should have received the first time. They have updated their photos so you can tell what your ordering better.

I ordered the wrong size Hawaii Navy…

I ordered the wrong size Hawaii Navy vet shirt and contacted customer service to see how to handle a return and replacement. They responded immediately to resolve my problem. This has to be the best customer service I have ever experienced in an online purchase. The shirt is very high quality and is exactly as shown on their website. Great product and great service Subman

Overall it was an excellent experience

Overall it was an excellent experience. I ordered two hats, I made a mistake during ordering and one didn’t come as expected. The first has was flawless and beautiful. Exactly as I hoped it would be. It was very well made and the hat itself is a high quality hat. With Facebook links it’s always a question of if the site is a scam or if you’ll get the item you think you’re buying. I’m happy to say that as long as you pay attention to what you’re ordering you’ll get exactly what you’re supposed to. Customer service is excellent to work with and very understanding. They work with you to get to a happy resolution. I would buy from them again in the future.

Confusion over date ranges…

Long story short there was some confusion over the date range, birthday of the United States Navy versus birthday of our country. Nevertheless it was confusing, I brought to their attention and they fixed it immediately. I tried calling a phone number but couldn't get through, so I used the text to customer service method and it was answered promptly and seems to work great. I would buy from them again in the future for sure!

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