Great Customer Service
The accuracy of my order was perfect, they completed the order quickly and shipped it out in adequate time to send out as a father's day gift. The customer service was great; very friendly and accommodating.
About Gearvet - Outboxer, LLC
Data updated- Website
- gearvet.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/6)
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About this business
Welcome to Gearvet.com, where we honor the bravery and dedication of U.S. veterans with our wide range of high-quality apparel and accessories. At Gearvet, we're committed to providing our customers with stylish and functional products that reflect their pride in military service. From rugged outdoor gear to stylish everyday wear, our collection has something for every veteran and patriot. Join us in celebrating our nation's heroes and shop with confidence at Gearvet.com today!
Written by the business, not verified by us.Is Gearvet - Outboxer, LLC legit?
Gearvet - Outboxer, LLC (gearvet.com) has a 4.7 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and extremely helpful staff members who go out of their way to quickly resolve ordering mistakes and sizing issues. Consumers also appreciate the wonderful quality of products, bright vibrant colors, and overall immense satisfaction with their wonderful purchases and merchandise. Some reviewers were not happy with unexpected product flaws and items arriving with cheap screen printing instead of the expected embroidery design. Reviewers additionally noted occasional long shipping delays and communication challenges when trying to track missing orders or resolve delivery problems.
Auto-generated from all reviews of this business. For reference only.What people say
Thank you to Amber
Thank you to Amber, and the team at Gearvet, for a superb USS Grand Canyon embroidered AR-28 cap, it was made with quality material and had excellent craftsmanship. Job well done, and highly recommended. Ken Pittman USN 1973-1977
VERY DISAPPOINTED
I purchased four hats from Gearvet as a gift for a U.S. Veteran friend of mine. I ordered them believing the designs would be embroidered, based on the pictures shown on their website. What I received was screen printed instead, and the quality did not match the appearance or expectations created by the product photos. The website pictures were misleading compared to the actual hats received. I was very disappointed, especially because these were purchased as a gift for a Veteran. I am unsatisfied with the products and would not have ordered them had the website clearly shown that the designs were screen printed rather than embroidered.
I can’t say enough about…
I can’t say enough about GearVet-Outboxer, LLC! I’ve purchased a lot over the years on FB, but never experienced the prompt and positive Customer Service as they provided when I inadvertently purchased a wrong size of a Marine 250 years tee shirt! Since I’m a XL guy, I needed help to fix the problem! Over night I received a reply and they were able to take care of my error! I can’t say enough about the quantity os service they provide, let alone the quality of their products! M. Dyrland/ Marine Corp Combat Vietnam Veteran.Semper Fi! Happy 250th Celebration!
This is an American flag made in…
This is an American flag made in AMERICA just as they should be. No problems with ordering and their customer service is great. Quality flags. Get your today!
My embroidered hat was excellent
My embroidered hat was excellent, Thank you, so much!
Great service
I am so happy that I ordered from Gearvet. More importantly is that my veteran husband loved the shirt. I had a concern and contacted their customer service. My rep, Amber, was the very best. Quick action and response. I highly recommend.
I made a mistake when placing my order
I made a mistake when placing my order. When I contacted customer service, they were extremely helpful. They assisted me in obtaining the proper products. The fast response to my questions was amazing.
I would highly recommend this website
I would highly recommend this website. They have bend over backwards to help me with exchanging the marine shirt I ordered. Will differently use this site again.
Still haven’t received my order
Still haven’t received my order, they keep giving me the run around! Said that they couldn’t find my address, although while on the phone with the garbage shipping company, we found it using Google Maps! This company isn’t even based in the US, but selling military swag to veterans. This is garbage. Please do not be like and purchase anything from this place.
After receiving my baseball cap I was…
After receiving my baseball cap I was very pleased. The quality is everything I expected and then some. I fully recommend Gearvet products.
Size exchange
I ordered a shirt for my husband and it arrived before Father's day as promised. it is a great quality shirt, however the shirt was too big. It is hard to know when you order online if the items are true to size. Well, with Gearvet, they are true to size. I sent an email asking how to do an exchange, and I received a reply back the same day! Amanda replied and I was able to receive a smaller shirt without any hassle. Top notch company! Gearvet has the best customer service ever.
Gearvet customer service is the best
Gearvet customer service reached out to me for an issue i had and promptly followed through with 3 separate emails until we reached the solution. I offered to pay more than they actually charged me; so, i believe they are more attentive to customer service than just making a quick buck. Thanks especially to Lisa. I am so glad you helped me.
Excellent shirt
Excellent shirt. Very good quality and material. As a vet, I can show my patriotism proudly. Highly recommended.
I ordered an Army shirt for my husband
I ordered an Army shirt for my husband. It arrived in a timely manner but was too big. I emailed them and they will exchange for the correct size! Great communication and customer service!!!
Quality and service A+
I am a first-time customer with Gearvet and, honestly, placed my order with some uneasiness because of bad experience with companies I had not used before. I ordered a 250 American Flag and it arrived when expected and - It is beautiful! Great quality and I am proudly flying it on my home! I also ordered a 250 t-shirt that was, through no fault of Gearvet, not going to work for me. Their customer service was prompt and gracious and took care of the problem very satisfactorily. As a US Air Force vet and proud American, I highly recommend Gearvet.
The customer service texted me and…
The customer service texted me and wants me to change my 1 star. I changed it to a 2 because they are suppose to send a shirt instead of replacing the hat I originally ordered Again changing the review star Then they will give refund if I change my review changed it to a 3 to get refund
Shipping was quick and easy to order
Shipping was quick and easy to order. The jacket wasso well done with everthing on it that makes a veteran proud.
I was very impressed with the shirt I…
I was very impressed with the shirt I received. It was made with good quality and the colors were sharp. GOod product.
RETIRED MARINE!
I am a retired Marine. I came up on the gear vet website one time when I was looking for a gift for a friend of mine who was retiring from the Marine Corps. I found so many awesome things on their site that I started ordering things from them! I’ve ordered several hats, shirts, phone cases from them! All personalized, which is nice because they put your rank, your dates that you were in and your name! They have such an awesome selection of items and their CUSTOMER SERVICE cannot be beat. LISA, who I dealt with on this last order was absolutely fantastic and I will order from them again and again and again you cannot go wrong with this company.
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