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geeksoutfit.com

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886 reviews

3.1886 reviews
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About geeksoutfit.com

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Website
geeksoutfit.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
714 reviews
Replies to negative
100% (335/336)
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About this business

Geeksoutfit is a developer-owned start-up business that designs geek products with love and trending design since Aug 2022!We are committed to bringing the best of geeky, nerdy, quirky, funky, funny, and the latest humorous content from the internet to your t-shirt. Our t-shirts are made of 100% Cotton in order to provide maximum comfort and durability.The printing is best in class using high-quality inks with top washability ratings so that the print doesn't go even after multiple washes. We thrive to provide the best experience to our customers and will love to hear you through product ratings/reviews.

Written by the business, not verified by us.

Is geeksoutfit.com legit?

geeksoutfit.com (geeksoutfit.com) has a 3.1 out of 5 rating on OK.one, based on 886 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the fun and unique designs, noting that the garments are comfortable and look just like the advertised pictures. Shoppers also point out the responsive customer support team and express satisfaction with how quickly issues are handled. Some reviewers were not happy with the inconsistent sizing, mentioning that items can run significantly smaller or larger than expected. A few other people also felt that the material felt cheap, stiff, or different from the 100% cotton advertised. Additionally, some consumers noted that international shipping took quite a long time to arrive.

Auto-generated from all reviews of this business. For reference only.

What people say

SCAMMERS

SCAMMERS DONT BUY¡!!!!!!!!!!!!!! THEY PRETEND SO SORT OUT PROBLEM BUT JUST SCAMMERS.

Reply from geeksoutfit.com2026-01-05

Dear valued customer, We’re truly sorry you feel this way — that’s never our intention, and we sincerely apologize for the frustration you’ve experienced. We are a real business and take every concern seriously. If you give us a chance, please email us directly at [email protected] with your order number, and we’ll personally look into your case right away to resolve it fairly — whether that’s a refund, replacement, or clarification. You deserve better, and we’d like the opportunity to make things right. Have a nice day, GeeksOutfit Customer Service Team

Never got my order

This has been a terrible experience. I would not recommend anyone ordering from this site. There are plenty of good webshops out there. Don't go here, you will probably never receive your wares. 😕

Reply from geeksoutfit.com2026-01-05

Dear valued customer, Thank you for your message—we sincerely apologize for the problem and inconvenience you experienced. While our standard delivery time is usually 12-15 days, international delivery times may be slightly longer during peak holiday seasons (such as November and December) due to increased postal activity. Nevertheless, we understand the importance of timely communication and are working diligently to improve tracking updates and enhance customer support responsiveness. If you haven't received your order yet, please don't worry—it's likely still in transit. Thank you for your patience; we hope to resolve this issue for you as soon as possible. Have a nice day, GeeksOutfit Customer Service Team

Agree with others

Agree with others. Poor customer service. Missing items. Low quality materials. Don't waste money.

Reply from geeksoutfit.com2026-01-03

Dear valued customer, Thank you for taking the time to share your feedback — we sincerely apologize that your experience fell far short of expectations. We’re truly sorry to hear about the missing items, concerns regarding product quality, and that our customer service didn’t meet your needs. This is not the standard we strive for, and we take your comments very seriously. To make things right, we’d appreciate the chance to look into your order directly. If you’re open to it, please reply with your order number and any details about the issues (e.g., which items were missing, photos of material concerns, etc.). We’ll investigate immediately and ensure a proper resolution—whether that’s a replacement, refund, or further action. Even if you choose not to shop with us again, we’re committed to learning from this and improving. Thank you for holding us accountable. [email protected] Have a nice day, GeeksOutfit Customer Service Team

It's been 24 days . . . where's my order??

I ordered 2 items on Dec. 9th. Not only did I NOT receive them by the 25th, I STILL have not received them! They did give me a 10% discount on my order which was nice but I still NEVER GOT THE ORDER. If they would look at the tracking, they would see that it's been sitting (probably in a warehouse) in Wood Dale, IL for 3 weeks. I have ordered from geeksoutfit.com previously, but never again.

Reply from geeksoutfit.com2026-01-03

Dear valued customer, We sincerely apologize that your order has not yet been delivered. You are absolutely right: it is indeed unacceptable that you placed the order specifically to receive the goods before the holiday, only to have it still not arrived. While the holiday peak season puts unprecedented pressure on logistics companies across the country, this cannot be an excuse for our failure to communicate or resolve the issue promptly—we take full responsibility for this. We are currently in direct contact with our logistics partners to locate your package and arrange delivery as soon as possible. Have a nice day, GeeksOutfit Customer Service Team

Ordered on the 5 of December

Ordered on the 5 of December, still havent recieved my order ( 2 Christmas shirts) and they refuse to refund me my order after it took them 13 days to even process it, blaming ”high demand”. Suprise suprise its christmas. Dont order from this scamming company

Reply from geeksoutfit.com2026-01-05

Dear valued customer, We sincerely apologize for the delay, the communication breakdown, and the inconvenience this may have caused you—especially since you placed your order early for Christmas. You are absolutely right: "high demand" should not mean leaving customers waiting without any updates or remedial measures. This is unacceptable, and we sincerely apologize. Please email [email protected] immediately with your order number. We will resolve your issue as soon as possible. We understand your trust has been betrayed, but we hope to have the opportunity to make amends. Thank you for your trust. Have a nice day, GeeksOutfit Customer Service Team

Quality extremely bad

Sweater was not really a sweater, more like long-sleeved t-shirt. Quality was very bad, not anything as advertised. a very big letdown. Delivery took 2 weeks just to get sent from china, the another 2 and a half weeks to get to my country. Was ordered 30th Nov, did not make it for christmas like planned.

Reply from geeksoutfit.com2026-01-05

Dear valued customer, We’re truly sorry your order didn’t arrive in time for Christmas and that the sweater wasn’t what you expected — receiving a thin, t-shirt-like item instead of a proper sweater is understandably disappointing, especially when it’s marketed otherwise. You’re absolutely right: if an item ships from China with a 4–5 week delivery window, that should be clearly stated upfront so customers can make informed decisions. We’re working to improve both product descriptions and shipping transparency because this shouldn’t happen. To make things right, please email us at [email protected] with your order number — we’ll issue a full refund immediately, no return required. Thank you for your honesty, and again, our sincere apologies for letting you down. Have a nice day, GeeksOutfit Customer Service Team

Zero quality, can't stand first wash

Shipping takes forever - either time ship or to actually receive the merchandise. The product is of terrible quality. Does not stand a first wash withiut already changing colors. You should charge 5 bucks for this. Aliexpress products are of better quality than this. Will not buy with you again nor recomend.

Reply from geeksoutfit.com2026-01-05

Dear valued customer, Thank you for your honest feedback—we sincerely apologize for the long delivery time and the product quality falling far short of expectations (especially after washing). You deserve a durable, colorfast product that matches its price, and we have clearly failed to meet your expectations. We have forwarded your feedback to our production and logistics teams to address the issues of shipping transparency and material quality as quickly as possible. We understand your disappointment but still wish to make amends. Please reply to our email if you would like, and we will process your request as soon as possible. Thank you for your honesty; we hope to do better in the future. Have a nice day, GeeksOutfit Customer Service Team

Scam. Unwearable. Unprofessional.

Took a month to come as shipped from China which wasn't advertised, if it was I wouldn't of ordered it. I ordered a Christmas Cardigan it was the thickness of a shirt it ripped when when I undid a button, the writing was unreadable and the sewing was sewn over the actual writing (wish I could add pictures as the the item is laughable) nothing like what Is being advertised. Emailed and took a month to respond there excuse was lightning angles....lightning angles apparently effects the sewing being off and it ripping...had someone come back to Me with offer of 10% refund and then a 20% refund which they then said you need to return the jumper with a £30 postage if you want a full refund. 1 the item cost that much, 2 you really think you can fob this off to someone else and 3 absolutely not. So I replied saying if you want it back you pay for postage. Got a reply to that saying you asked to return it! (I didnt I only asked for a refund) and the best bit of this email was a laughing emoji was added on the end of it! Such a professional company/scam....but in the end a person named Wesley activated a refund after I mention I would report through my bank

Reply from geeksoutfit.com2026-01-03

Dear valued customer, Thank you for sharing your experience—we sincerely apologize for the unacceptable situation you encountered. We are pleased that Wesley eventually processed your refund, but you shouldn't have had to threaten to refuse payment to receive basic fair treatment. This reflects a serious failure on our part regarding accountability and customer service. Again, we sincerely apologize to you. You deserved better service from the start—we hope other customers can learn from your experience and avoid the same disappointment. Have a nice day, GeeksOutfit Customer Service Team

Don't buy from here guys

Don't buy from here guys! I'll make this short. Terrible quality, weird sizing and shipping time is insane. I ordered in beginning of December and the Christmas sweaters just arrived... January 2.

Reply from geeksoutfit.com2026-01-03

Dear valued customer, While global logistics delays during the peak season impacted many orders (including yours), we understand this is no excuse for a poor overall experience. We are actively working with our production and logistics teams, and if you would like, we still hope to resolve this matter amicably—please check our email reply to you. In any case, thank you for your attention. We hope to do better in the future. Have a nice day, GeeksOutfit Customer Service Team

prints are fun BUT

The prints are fun BUT the material of the sweaters seems to be of poor quality, the printing is crude, and the delivery time is far too long. A shame.

Reply from geeksoutfit.com2026-01-03

Dear valued customer, Thank you for your honest feedback — we truly appreciate you taking the time to share your thoughts. We’re glad you enjoyed the fun designs, but we’re sincerely sorry the material quality, print finish, and delivery time didn’t meet your expectations. That’s especially disappointing when you’re excited about a new piece, and we completely understand your frustration. Your comments are being shared directly with our product and logistics teams as we work to: • Improve fabric selection and print clarity • Reduce delivery times with more transparent shipping estimates We hope to earn back your trust with better quality and service in the future. Thanks again for your candor — it helps us do better. Have a nice day, GeeksOutfit Customer Service Team

Great experience

The products are good quality, The lead time of delivery is not long so apprecieted, The customer services well communicate, Just one point of improvement : anticipate and inform the communication as soon as there is any news concerning the purchase order (delay, transport issues...)

Reply from geeksoutfit.com2026-01-03

Dear valued customer, Thank you so much for your thoughtful and constructive feedback! We’re truly glad to hear you’re happy with the product quality, delivery speed, and our team’s communication—that means a lot to us! And thank you especially for your suggestion: we completely agree that proactive updates about any potential delays or shipping issues are essential. We’re already sharing your feedback with our logistics and customer care teams to help us improve our notification process and keep you informed before concerns arise. We appreciate your support and hope to serve you even better next time! 😊 Have a nice day, GeeksOutfit Customer Service Team

Item arrived in good condition

Item arrived in good condition. 5 stars not given because of tracking information availability. Took longer than expected by about a week. Ordered on November 30, arrived on December 31. Customer service communication was good from Zveki.

Reply from geeksoutfit.com2026-01-03

Dear valued customer, Thank you for your honest feedback — we truly appreciate it! We’re glad your item arrived in good condition and that Zveki was able to provide helpful communication throughout the process. We sincerely apologize for the delay in delivery and the limited tracking updates. While holiday season shipping times can be unpredictable, we know that doesn’t make the wait any easier, and we’re working hard to improve our logistics transparency moving forward. Thanks again for your patience and for giving us the chance to serve you. We hope to earn that 5-star experience next time! 🌟 Have a nice day, GeeksOutfit Customer Service Team

Avoid at all costs

Avoid at all costs! I'm so disappointed in myself for getting caught out with this. I should have realized with the layout of the website and that all responses by email had poor English/grammar and no official signatures e.tc. I ordered 2 Christmas jumpers at the end of November. Two cost me over $70 with shipping. I also purchased worry-free delivery 🤦🏻‍♀️ To start with they seemed to have lost my order but blamed it on high demand and production problems but when my order did finally arrive I was horrified!! Both jumpers should have been XS but are the size of an XL! The fabric is horrendous. One is 100% polyester and the other is 90% polyester, 4% spandex and 6% rayon! When you stretch the material, the colour completely fades. The seams are all completely unfinished. Most of them don't even line up causing the fabric to pucker. The colour is faded or missing around Seams and there's no proper labelling! I emailed to request a refund and they said that because my issue was with sizing and personal dislike of the quality, that I would have to pay for the international shipping back to China which would cost me $30 minimum!! So out of the goodness of their hearts, they offered me a 20% refund.. I took photos of both items and sent an email back explaining how this was completely unacceptable and I had now forwarded everything to PayPal and opened a case. I sent all correspondence and photos. Geeks outfit did not respond to my requests through PayPal but 11 days after my previous email to them, they responded explaining again that it was due to personal reasons that I wanted a refund so I would have to pay for return shipping. They however now offered me a 50% refund. As PayPal were now dealing with my case I did not respond. I found out this morning that after looking into the case and due to no response from the seller, PayPal have awarded me a full refund. This whole process has taken over a month. So please do not buy from this company! It is a complete scam and also make sure that any online purchases are paid through PayPal! I hope this helps. (I wish I could upload photos).

Reply from geeksoutfit.com2026-01-02

Dear valued customer, Thank you for taking the time to share your experience in such detail—we are truly sorry that you endured a month of stress trying to purchase what should have been a delightful gift. You experienced a systemic lack of accountability. However, we regret that this is not the customer experience we desire, and we will further strengthen customer service training and improve product quality in the hope of regaining your trust. Have a nice day, GeeksOutfit Customer Service Team

Paid £80 for items not received.

Two months on from placing an order and still no items received. Part of the issue is with EVRI as a UK delivery partner who marked my order as delivered when it wasn't. Many emails back and forth with Geeksoutfit, with the result f a new order being placed and my agreement to pay a new shipping charge. No response since this was paid. Avoid.

Reply from geeksoutfit.com2026-01-02

Dear valued customer, Thank you for your message—we sincerely apologize for the inconvenience and confusion this incident has caused you. Your dissatisfaction is completely understandable. Since you have already paid for the reshipment, you deserve clear communication and timely delivery—not complete silence. We did not intentionally ignore you, but our reply may have been mistakenly flagged as spam (please check!). However, we typically arrange production of the reshipped order within 24 hours of receiving payment for shipping. We understand your trust has been damaged. But we are committed to making amends—not making excuses, but taking action. Please provide your order details, and we will resolve this issue with urgency. You have waited too long. Have a nice day, GeeksOutfit Customer Service Team

£90 lost. Do not use

Placed an order two months ago. It was never received. Delivery in the UK handled by Evri. Parcel marked as delivered but it was not. Many emails back and forth to Geeksoutfit, with the result in them asking for an additional shipping fee. Nothing heard back since and still no goods delivered.

Reply from geeksoutfit.com2026-01-02

Dear valued customer, Thank you for sharing your experience—we are very sorry you encountered such a frustrating situation. This "shipping fee" is to cover the cost of reshipping the replacement item; we will cover the cost of remaking it. You deserve honest, responsible, and fair treatment—not receiving hidden fees or being left without any response after a failed delivery. We will verify and follow up. Have a nice day, GeeksOutfit Customer Service Team

Poor quality and does not look like the…

Poor quality and does not look like the pictures

Reply from geeksoutfit.com2026-01-02

Dear valued customer, Poor quality, does not match the product image. Again, we sincerely apologize for this incident. You trusted us and entrusted us to purchase the goods, but we failed to fulfill our promises—both practically and symbolically. We are reviewing this to prevent such incidents from happening again. Please send your order number to: [email protected] We will process it as soon as possible. Thank you for your patience and feedback. You deserve a better experience, and we greatly appreciate you giving us the opportunity to make amends. Have a nice day, GeeksOutfit Customer Service Team

There must be a better quality option

There must be a better quality option! The current quality is horrific. The sizing is crappy as well.

Reply from geeksoutfit.com2026-01-01

Dear valued customer, We are deeply sorry to learn that your shopping experience fell far short of expectations—especially regarding quality and sizing, two crucial aspects. We value your feedback highly. While we offer a wide range of products at various price points and in various styles, “poor” quality is never our intention. If your item felt flimsy, poorly made, or significantly mismatched with the size chart, it was our fault—and we have emailed you requesting a proper resolution. Our team is small, and feedback like yours is vital to our improvement. Thank you for your honesty; we hope to regain your trust. Have a nice day, GeeksOutfit Customer Service Team

as cheap as it can be

long delivery times. Absolute rubbish quality. Basically a plastic jumper. Very, very cheap but honestly shouldn’t expect more for the price. Though the margin is stoll in the 1000s of %.

Reply from geeksoutfit.com2026-01-01

Dear valued customer, We sincerely apologize that this sweater fell far short of your expectations in terms of quality and fabric feel, as well as the excessively long shipping time. Perceived value is more important than cost itself. If a product feels like "plastic" or a disposable item, then we cannot even guarantee the most basic quality—that is our responsibility. We have emailed you to express our apologies. Thank you again for your feedback. We hope to do better. Have a nice day, GeeksOutfit Customer Service Team

Have not recieved the package

Have not recieved the package, for some reason i think they sent it to an adress where i havent lived for more then 20 years

Reply from geeksoutfit.com2026-01-01

Dear valued customer, If your package was delivered to an address you haven't lived at in over 20 years, it's likely because the shipping address you provided at checkout was incorrect (sometimes this happens due to addresses saved from old accounts or autofill). Whatever the reason, you shouldn't miss your order. We've emailed you to confirm the shipping address, and we'll handle it properly. Have a nice day, GeeksOutfit Customer Service Team

The shipping was quite slow / Quality is bad

The shipping was quite slow, I ordered Christmas jumpers (admittedly quite late) but didn’t arrive in time. Unfortunately though when they arrived the quality is terrible and basically a see-through material. Label says ‘90% polyester, 6% Rayon, 4% spandex. This is not the ‘fleece’ /‘plush’ material stated on the website.

Reply from geeksoutfit.com2026-01-01

Dear valued customer, Thank you for your honest and detailed feedback—we sincerely apologize for your disappointing shopping experience. We completely understand your dissatisfaction. Please check your email—we will process it as soon as possible. Once again, we are deeply sorry that your holiday shopping experience, which should have been enjoyable, turned out so disappointing. You deserve a better experience, and thank you for your feedback, which gives us the opportunity to improve. Have a nice day, GeeksOutfit Customer Service Team

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