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geeksoutfit.com

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886 reviews

3.1886 reviews
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About geeksoutfit.com

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Website
geeksoutfit.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
714 reviews
Replies to negative
100% (335/336)
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About this business

Geeksoutfit is a developer-owned start-up business that designs geek products with love and trending design since Aug 2022!We are committed to bringing the best of geeky, nerdy, quirky, funky, funny, and the latest humorous content from the internet to your t-shirt. Our t-shirts are made of 100% Cotton in order to provide maximum comfort and durability.The printing is best in class using high-quality inks with top washability ratings so that the print doesn't go even after multiple washes. We thrive to provide the best experience to our customers and will love to hear you through product ratings/reviews.

Written by the business, not verified by us.

Is geeksoutfit.com legit?

geeksoutfit.com (geeksoutfit.com) has a 3.1 out of 5 rating on OK.one, based on 886 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the fun and unique designs, noting that the garments are comfortable and look just like the advertised pictures. Shoppers also point out the responsive customer support team and express satisfaction with how quickly issues are handled. Some reviewers were not happy with the inconsistent sizing, mentioning that items can run significantly smaller or larger than expected. A few other people also felt that the material felt cheap, stiff, or different from the 100% cotton advertised. Additionally, some consumers noted that international shipping took quite a long time to arrive.

Auto-generated from all reviews of this business. For reference only.

What people say

Initially unhappy but eventual response was good

Ordered a Christmas Jumper in November, unfortunately I did not receive it in time for Christmas (and still havent). On initial complaint/feedback, I was unhappy with this company's response, however, on further perseverance, the company has responded accordingly and refunded me as requested. On a positive note the customer service team have always been quick to respond and always courteous. Disappointed not to get the item, but happy with the company's eventual response and hence jumping them up 2 stars

Reply from geeksoutfit.com2025-12-31

Dear valued customer, We are very sorry to hear about your experience and sincerely apologize for the inconvenience. We have already reached out to you via WhatsApp regarding your order to help resolve this issue as quickly as possible. Please kindly check your messages — we’re looking forward to your reply so we can assist you further and make things right. Thank you for your patience and understanding. Have a nice day, GeeksOutfit Customer Service Team

5 star support

Had an issue with my package (wrong item sent), contacted support (Wesley was the support person) over email and they were very transparent and helpful. Few weeks later got what I paid for originally. 5 star support but I took 1 star because of the initial issue ;)

Reply from geeksoutfit.com2026-01-01

Dear valued customer, Thank you so much for your honest and fair review! 😊 We’re really glad the fit and print quality hit the mark — and a huge thank you for recognizing Wesley’s support! We’ll be sure to pass along your kind words. That said, we truly apologize for the mix-up with your order. Even though it was resolved, we know how frustrating it is to receive the wrong item — especially when you’re excited about what you originally ordered. You’re absolutely right to hold us accountable, and we’re constantly working to improve our fulfillment accuracy so that initial hiccup doesn’t happen again. Thanks for giving us a second chance… and for the well-deserved 4 stars! 🙏👕✨ Have a nice day, GeeksOutfit Customer Service Team

Ordered a Christmas jumper that still…

Ordered a Christmas jumper that still hasn’t arrived. Customer service asking me why I don’t want a Christmas jumper on 30th December??

Reply from geeksoutfit.com2025-12-31

Dear valued customer, We completely understand – we sincerely apologize. You ordered a Christmas sweater, expecting to receive it before Christmas, but it's already December 30th and you're still waiting, which is truly disappointing. We're willing to arrange a 50% refund for you, no questions asked. Please check your email – we will refund you immediately upon confirmation. Again, we sincerely apologize for the disappointment and inappropriate response. You deserve better service. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Never arrived even with shipping guarantee they won't refund

Highly discourage anyone buying from them. I ordered in November and they are still not here. Shipping has been saying out for delivery for days and still nothing. Customer service has been so useless the whole time and they were Christmas sweaters that are not useful at this point. Like absolutely ridiculous to take this long and not even have anything. After being asked to cancel my order two days before Christmas they finally send a shipping label and offer 10% off. I paid for the shipping guarantee which offers me 100% back and they say they can't refund me.

Reply from geeksoutfit.com2025-12-31

Dear valued customer, This falls far short of basic reliability standards and betrays your trust in us. There are no excuses. Please reply with your order number and we will follow up immediately. Again, we sincerely apologize. You deserve honesty, timeliness, and accountability—and we have failed in every aspect. Thank you for speaking out. We hope this resolution will make amends for our mistakes. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Did not fulfil order for a month after…

Did not fulfil order for a month after charging. Postage will take another four months. LATER EDIT: Postage estimate was incorrect, arrived in a reasonable time. Payment thing was unacceptable, but I like the clothes. They are fun and fit fairly well, though the overall quality is middling.

Reply from geeksoutfit.com2025-12-31

Dear valued customer, You deserve transparent and prompt service, which we failed to provide. If you have not yet received your refund, please reply with your order email address or order number, and we will personally follow up on your request. [email protected] We sincerely apologize for the inconvenience and time wasted. We do not want anyone to have this experience. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Misrepresented clothing

It took some back and forth to negotiate a 60% refund on an order. The company wouldn’t give 100% back but at least I got something.

Reply from geeksoutfit.com2025-12-31

Dear valued customer, Thank you for your honest feedback — we truly appreciate your patience during the resolution process. While we’re glad we could offer a 60% refund, we understand that it may not have fully matched your expectations, and we sincerely apologize for any frustration along the way. As a small business, we strive to balance fairness to our customers with sustainability — but we always aim to do better. We value your support and hope to serve you more smoothly in the future. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

I laugh hard viewing the products, but crying over my purchase.

I love the products and the witty sarcasm of so many of the shirts. I was so excited to see the “this calls for a spreadsheet” Christmas sweater for my oldest grandson. However, I had no idea it was going to take almost a month for the sweater to arrive, and I had not received any updates as to its progress to me. I was pleased when it did arrive in time for Christmas, except it didn’t fit. I think I ordered a 3XL, assuming it would run small. It might be a 3XL for a dwarf, but not according to American standards. I hope this is not how your products run - on the tiny side - because I was hoping to order more items from your company. I was so disappointed that what was going to be the perfect gift turned out to be a dud.

Reply from geeksoutfit.com2025-12-31

Dear valued customer, Thank you so much for your thoughtful and honest feedback—we truly appreciate your praise of our design. We sincerely apologize for the unexpected sizing and the fact that the fit didn't conform to US sizing standards. While the item was ultimately delivered on time, we bear primary responsibility for the lack of tracking information. To express our sincere apologies—and because we don't want to lose you as a customer—we'd like to offer you a discount code for your next purchase. Please contact our customer service email to obtain it. Thank you again for your support and honesty. We hope to regain your trust with an even smoother experience next time! ‍ ‍Have a nice day, GeeksOutfit Customer Service Team😘

Worst quality ever

Shipping info was almost non existent. The quality of the sweater I got was the worst I have ever seen. It was printer on plastic crap. Do not recommend.

Reply from geeksoutfit.com2025-12-30

Dear valued customer, We are deeply sorry for your shopping experience – especially the poor quality of the sweater and the delayed updates on shipping information. This is not the standard we strive for, and we sincerely apologize. Your feedback is very important to us, and we have forwarded it to our product and logistics teams to improve fabric quality and shipping communication. If you would like, we would be happy to make amends for your loss – please check your inbox or reply directly so we can offer you a refund or exchange. Thank you for your honesty, and once again, we offer our sincerest apologies. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

It’s an overseas dropshipper site

This is a misleading company selling overpriced trash. It’s an overseas dropshipper site. They sell grossly marked up items, don’t disclose the shipping times and origin of shipment, and waste your time and money.

Reply from geeksoutfit.com2025-12-30

Dear valued customer, We sincerely apologize for any confusion or disappointment you may have experienced—this was never our intention—and thank you for taking the time to share your concerns. Even so, if you have any dissatisfaction with your shopping experience—whether in terms of value, communication, or product quality—we sincerely apologize. We still hope to resolve the issue amicably; please check your email. Thank you for your candor, and we apologize again for any inconvenience caused. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Wrong items delivered

Ordered a number of items, when delivery eventually happened, found items missing and other items I hadnt ordered included. Contacted their support to try and get them to rectify, and silence. Def wont be using them again.

Reply from geeksoutfit.com2025-12-29

Dear valued customer, We sincerely apologize for the error in your order—missing items and receiving items you didn't order are completely unacceptable, and the delayed response from our customer service team only exacerbated the situation. This was clearly a packaging error on our part, and we sincerely apologize for any inconvenience or trouble caused. Please reply to our email or check your inbox. We very much hope to have the opportunity to rectify this mistake. Thank you for your patience, and we once again extend our deepest apologies. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Do NOT fall for their schemes!

Offers insurance against mis-delivery or unsatisfactory product, but shipping times are far underestimated, prices are outrageous for the quality of the product, and they have absolutely horrible customer service. I’ve been emailing daily since December 10th (today is the 29th), and each time they respond with only more questions about my order number or photos. I ordered what appeared to be a knitted cardigan and it was a very cheap quality fabric, which arrived two weeks later than promised.

Reply from geeksoutfit.com2025-12-30

Dear valued customer, We take full responsibility for this. The "insurance" we provide should mean real protection, not a perfunctory excuse. Please provide your order number, and we will follow up as soon as possible. [email protected] Again, we sincerely apologize for the stress, disappointment, and wasted time this has caused you. You deserve better service—and we promise to do better. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

The clothes are affordable but bad

The clothes are affordable, but the quality is disappointing. Delivery took almost a month, and the material did not match the advertised wool-like appearance.

Reply from geeksoutfit.com2025-12-30

Dear valued customer, We sincerely apologize that the product's quality and materials did not meet your expectations, especially the advertised wool texture. This was clearly our oversight, and we deeply regret it. We also understand that the nearly month-long wait was frustrating, especially given the product's discrepancy from its description. We will relay your feedback directly to our product and purchasing teams to improve the accuracy and transparency of our product material information in the future. To express our apologies, we are willing to offer you a partial refund or store points—please check your email; we will contact you as soon as possible to resolve this matter appropriately. Thank you again for giving us this opportunity, and thank you for helping us improve. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

I was charged twice for my order…

I was charged twice for my order JDW100853372247 $44.98 and $40.54 for order JDW100835063483

Reply from geeksoutfit.com2025-12-30

Dear valued customer, Thank you for contacting us! Upon verifying your account, we have confirmed that you placed two orders: These two transactions are independent, each containing different products and shipping information—therefore, it is not a duplicate charge, but rather two separate purchases. If you believe one of the orders was placed by mistake, please inform us of the order you wish to cancel or return, and we will process it for you immediately! Simply reply with your selection, and we will process it for you as soon as possible. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Very long delivery time

Very long delivery time I had two orders both took weeks to arrive and had wrong size it wrong item.

Reply from geeksoutfit.com2025-12-30

Dear valued customer, We sincerely apologize for your long wait and the order error—receiving the wrong item and size after weeks of shipping is indeed frustrating, and we completely understand your disappointment. This falls far short of the experience we aim to provide for our customers. We have forwarded your feedback to our warehouse and logistics teams to improve accuracy and speed. Please reply with your order number—we will confirm your preferred course of action. Thank you for your patience, and once again, we offer our sincerest apologies. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

The shirt seemed good when I received…

The shirt seemed good when I received it. There were a few loose threads from the stitching I wouldn't say the sewing is high quality. I went to wash it right away as the black printed ink seemed stiff in the fabric. The fabric softened after washing but the blacks areas faded badly. The shirt has a 'stone wash ' appearance after one washing. For the price I would have expected much better quality.

Reply from geeksoutfit.com2025-12-30

Dear valued customer, You are absolutely right: at this price, you deserve a more durable and refined piece. To show our sincerity, we are willing to offer you a full refund or a replacement shirt (with improved printing). Could you please send your order number to: [email protected] Thank you again for your honesty and support. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Quality is unfortunately poor for the…

Quality is unfortunately poor for the price, it feels more like pyjamas than jumper. But still loved the print and it made loads of people laugh ☺️

Reply from geeksoutfit.com2025-12-30

Dear valued customer, Thank you so much for your kind and helpful feedback! We're delighted this print brought a smile to your face—that's exactly what we want to hear! At the same time, we sincerely apologize that the fabric quality of this bodysuit didn't meet your expectations; it should be comfortable and thick, not like pajamas. You're absolutely right—at this price point, the fabric should match the fun print. We'll pass your feedback on to the product team so they can improve their future fabric choices. Wishing you comfort, enjoyment, and lots of smiles! ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

The sweater is actually a sweatshirt

The sweater is actually a sweatshirt, which is fine, but it took so long to ship and arrive that I wasn't able to wear it.

Reply from geeksoutfit.com2025-12-30

Dear valued customer, We’re truly sorry your sweater (sweatshirt) arrived too late to enjoy — that’s incredibly disappointing, especially when you were looking forward to wearing it. You’re absolutely right: shipping took far too long, and we apologize for not setting clearer expectations upfront. As a goodwill gesture, we’d love to offer you a discount on your next order or a partial refund — please check your inbox for a message from us so we can make this right. Thank you for your honesty and patience. We hope to serve you better next time. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Did not get ut it was stolen former my…

Did not get ut it was stolen former my doorstep

Reply from geeksoutfit.com2025-12-29

Dear valued customer, We’re so sorry to hear your package was stolen — that’s incredibly frustrating, especially during the holidays. While we ship all orders with tracking and delivery confirmation, we understand how upsetting it is to lose an item right at your doorstep. Please reply to our support email or message us directly with your order number — we’ll do our best to help, whether through a replacement or refund, depending on the circumstances. Thank you for letting us know, and again, our sincere apologies for this experience. ‍ ‍Have a nice day, GeeksOutfit Customer Service Team

Tough start but great finish

First of all the negative points. It took much longer than advised and expected for the article to arrive. Same for customer service to respond. But the sweater is perfectly made, looks great and exactly as described. The size is exactly what it should be and it has a very worthy touch. Once Wesley turned to me It was a great experience. He was very helpful, very kind and always pro customer. It was mainly his effort to turn everything positive. I can recommend them

Reply from geeksoutfit.com2025-12-28

Dear valued customer, Thank you so much for your honest and thoughtful feedback! We sincerely apologize for the delays in shipping and initial response—but we’re so glad Wesley could turn things around for you. Thrilled to hear you love the sweater and that it met your expectations in every way. Thanks for recommending us—we truly appreciate it! 😊 GeeksOutfit Customer Service Team

Very happy with the Christmas hoodie I…

Very happy with the Christmas hoodie I ordered, the quality is very good and fit is perfect. I was worried about my order making it to me on time for Christmas but Wesley from the support team was brilliant at helping me out and tracking my order.

Reply from geeksoutfit.com2025-12-29

Dear valued customer, Thank you so much! 🎄✨ We’re absolutely delighted you love your Christmas hoodie — perfect fit and great quality? That’s the goal! And we’ll make sure Wesley gets your wonderful feedback — he’ll be thrilled to know he helped make your holiday stress-free. Wishing you a cozy and joyful season! 😊🧣 ‍Have a nice day, GeeksOutfit Customer Service Team

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