Geeksoutfit is a developer-owned start-up business that designs geek products with love and trending design since Aug 2022!We are committed to bringing the best of geeky, nerdy, quirky, funky, funny, and the latest humorous content from the internet to your t-shirt. Our t-shirts are made of 100% Cotton in order to provide maximum comfort and durability.The printing is best in class using high-quality inks with top washability ratings so that the print doesn't go even after multiple washes. We thrive to provide the best experience to our customers and will love to hear you through product ratings/reviews.
Written by the business, not verified by us.
Is geeksoutfit.com legit?
geeksoutfit.com (geeksoutfit.com) has a 3.1 out of 5 rating on OK.one, based on 886 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the fun and unique designs, noting that the garments are comfortable and look just like the advertised pictures. Shoppers also point out the responsive customer support team and express satisfaction with how quickly issues are handled.
Some reviewers were not happy with the inconsistent sizing, mentioning that items can run significantly smaller or larger than expected. A few other people also felt that the material felt cheap, stiff, or different from the 100% cotton advertised. Additionally, some consumers noted that international shipping took quite a long time to arrive.
Auto-generated from all reviews of this business. For reference only.
1 star again and adding to previous review I put on in the previous week. When they respond that they will address the shoddy customer service and t-shirt that arrived dirty with holes in it after such a long time.. DONT BELIEVE THEM. SCAM BUSINESS
Reply from geeksoutfit.com2025-12-21
Dear customer,
Thank you for your feedback—we’re sorry to hear about your experience.
To look into this properly and connect your message to your order, could you please share your order number?We appreciate your help so we can assist you directly.
Sincerely
GeeksOutfit Customer Service Team
T-Shirt bases seem to be good quality, but prints are horrible. Out of 8 shirts I ordered, not a single print had survived more than 1 wash.
Reply from geeksoutfit.com2025-12-21
Dear customer,
Thank you for your honest feedback—and we’re truly sorry to hear that none of the prints on your 8 T-shirts survived even one wash.
While we’re glad the shirt bases met your quality expectations, the print durability clearly did not, and that’s on us.This isn’t acceptable for a product meant to be worn and washed—and we understand your disappointment.To make it right, please offer us your order information so we can check it. We’re also working with our printing partner immediately to address this issue—your experience has already triggered a quality review.
Thank you for holding us accountable. We hope to earn back your trust.
GeeksOutfit Customer Service Team
Beware no refund and even though they admitted in a email their ad was misleading, they refuse to issue a refund. Instead of getting a man and women’s set when ordering the Couple Pajamas set you only get either the man or women pj for that price.
Reply from geeksoutfit.com2025-12-21
Dear valued customer,
Thank you for speaking up—and we are deeply sorry.
For the description of the item on the website is misleading, we sincerely apologize.This does not reflect our values, and we’re taking immediate steps to correct it, please offer us your order information so we can check and help you better.
Our advertising and product description policies are being audited to prevent this from ever happening again. You deserved honesty and fairness from the start. We failed you—and we’re truly sorry.
Best Regards
GeeksOutfit Customer Service Team
Ordered a Xmas jumper, without checking reviews first 🤦♀️. Jumper arrived in a strange shape, I’d ordered XL and got this WIDE jumper, not bigger in length, just super wide. The quality was so poor, really thin printed material, not at all like the pictures.
Am now trying to return but the company is ghosting me on the returns process. The jumper feels it was worth £5, so I definitely want my almost £30 back!
Do not touch this company.
Hoping they locate some customer service and refund my money soon.
Reply from geeksoutfit.com2025-12-21
Dear valued customer,
Thank you for your honest and important feedback—and we are truly sorry for this frustrating experience.
You ordered a Christmas jumper expecting something festive, well-made, and true to size—only to receive an oddly oversized-in-width-only item made of thin, poor-quality material that looked nothing like the photos. To then be left waiting for a response on returns is completely unacceptable, especially when you’ve already taken the time to reach out.
For that failure in both product and service, we sincerely apologize. Please offer us your order information so we can check and help you solve it. We’re also reviewing this product listing and our customer response times immediately to prevent this from happening again.
While we understand your disappointment (and your warning to others), we hope this resolution shows that your voice was finally heard by people who care.
GeeksOutfit Customer Service Team
Loved the joke and thought this sweater was pretty clever. However, its quality was quite poor as it was almost paper thin and very flimsy. Not much more than a long-sleeved t-shirt. I would have been willing to pay more for better quality. I'm not sure this will last beyond this holiday season. Would not recommend purchasing.
Reply from geeksoutfit.com2025-12-21
Dear valued customer,
Thanks so much for your thoughtful review—and for appreciating the design!
We’re glad you liked the joke and found the sweater clever.That said, we’re truly sorry the quality fell short: a paper-thin, flimsy knit is not what anyone expects from a holiday sweater—especially one meant to last beyond a single season. You deserved better, and we understand why you wouldn’t recommend it.We’re sharing your feedback with our product team to improve fabric weight, durability, and overall construction moving forward. Please offer us your order number—if you’re open to giving us another chance. Just reply and let us know your preference.
Either way, thank you for your honesty and for helping us do better.
Warmly
GeeksOutfit Customer Service Team
Haven’t received my order
Customer Service was helpful and resolved the issue. Changed to 4 stars.
Reply from geeksoutfit.com2025-12-21
Dear customer,
Thank you for reaching out—and we’re truly sorry your order hasn’t arrived yet. That’s incredibly frustrating, and we understand how disappointing it is to be left waiting without answers.
We’ve just looked up your order and are treating this as urgent. We just sent you an email with a solution for the order for you, please kindly check and reply to us.
You deserve better, and we’re committed to making this right.
GeeksOutfit Customer Service Team
Ordered Xmas presents on 12/15(US). The order page said nothing about shipping expectations, so I should have just stopped right then. //Update after hearing from Company: they have returned my email and provided a satisfactory solution. However, they need to put shipping expectations at the time of the order, please!!
Reply from geeksoutfit.com2025-12-20
Dear valued customer,
We are deeply sorry—you ordered your desired shirt, made plans in advance, but received no response when you needed help. This is our responsibility.
Since your order cannot be delivered before Christmas: Simply reply with your order number and we will process it as soon as possible.
You deserve clear shipping information and genuine customer support. We failed to provide that—for which we sincerely apologize.
Have a nice day,
GeeksOutfit Customer Service Team
Bad Quality Bad Customer Service
Quality of the item was terrible. The graphic was cut up into the neck. Customer service responses were slow to try and extend conversation beyond the 30 days where they could claim they didn't need to do anything.
Reply from geeksoutfit.com2025-12-20
Dear valued customer,
Thank you for pointing out this issue—we completely understand your dissatisfaction.
Receiving a low-quality item (especially one with the pattern cut off at the neckline) is unacceptable.
Simply reply with your order number, and we will offer the following options: Full refund/free resend; or no return required—you can keep or discard the item.
We don't want anyone to have this experience. Thank you for your feedback—it helps us investigate and address the issue.
Have a nice day,
GeeksOutfit Customer Service Team
Customer service is mostly unresponsive and unhelpful. They will quickly respond to a first request for information, ask you for order information that you have already provided, and then not respond again…basically stringing you along and giving the appearance of concern when there is none. I ordered in November and it will not arrive until after Christmas. I tried to cancel the order when I realized this, and they ignored me. The order finally shipped but will not be here in time. I already ordered replacements from elsewhere to get them on time, so now I will just be stuck with these. Not a great experience, and I will never order from them again.
EDIT (In response to reply): The syrupy fake concern responses do little to help with actual customer issues. Frankly, I do not trust that I would ever receive any compensation for returning the items and would then be left in the situation of having paid you and having nothing in return. Further, since you are clearly not offering a full return of my money and are very unspecific on the actual amount that would be returned, it screams of a continuing scam. I just hope my mistake in using your company serves as a warning to others to stay away.
UPDATED: The “substantial compensation” they are offering me is 10% of my purchase price (the equivalent of a crappy online coupon.) As I’ve stated before AVOID BUYING FROM THIS COMPANY.
UPDATED 05/04/2026: I did *finally* receive all of my goods, but I had to initiate a dispute with my credit card company. As far as I am concerned, my dealings with this business are over, but they just flagged my negative review for being “defamatory.” So just know that they are trying to skew the review score by manipulating negative reviews and getting negative reviews hidden/removed.
Reply from geeksoutfit.com2025-12-20
Dear valued customer,
We sincerely apologize for your unpleasant experience—you contacted us in good faith and took action early, only to be ignored at the most crucial moment. This is truly unacceptable.
Given that your order could not be delivered on time and that you have found an alternative, we are willing to offer substantial compensation—you do not need to retain or return the item; simply reply with your order number.
[email protected]
You deserve honest communication and timely assistance. We are deeply sorry that we failed to provide this. Thank you for making us aware of our shortcomings—we hope to do better and serve other customers better because of feedback like yours.
Have a nice day,
GeeksOutfit Customer Service Team
Been trying to contact them for over a week to cancel my order. I did this within the 24hr window of ordered but they never respond and the order is still open and pending processing.
Update : I've emailed over but got nothing back and got confirmation order was dispatched😡
Reply from geeksoutfit.com2025-12-20
Dear valued customer,
This is completely unacceptable—you attempted to cancel your order within 24 hours, following the correct steps, but have yet to receive any response, and the order remains stalled.
We sincerely apologize for this silence and the unnecessary stress it has caused you.
Please reply with your order number or the email address you used to place the order, and we will process it as soon as possible.
[email protected]
You should have received a prompt response from the beginning. We are working to resolve this issue—and sincerely apologize for any delays and inconvenience caused.
Have a nice day,
GeeksOutfit Customer Service Team
AVOID THIS COMPANY - SCAM!
I wished I had read these reviews (so many have had the exact responses and issues as me) before placing my order for 2 geeky sweatshirts!
To explain . . .
I ordered the 2 sweatshirts on 3 December, I got a confirmation email and order number reference and they took my money, all straight away.
I chased them up on 8 December (I replied to the order confirmation email) as I'd heard nothing (website said 3 - 5 days dispatch) and got a reply asking me for loads of details including order number and email which was on the original email below it, from this I knew something was not right! So I spelt everything out in detail so there was no doubt or confusion.
I then got a reply later that day (I'm doing well!) but they gave their apologies as usual but said it had "entered the packing stage!" and they'll send me a tracking number once dispatched etc, etc.
So I replied the day after, 11 December, stating if it's took 7 days just to get to the packing stage so I assumed I'll not get it for Christmas - and in that case please give me a full refund.
I then got a reply yesterday, 18 December saying "We completely understand your concerns about product quality" - I never said anything about quality, just shipping queries. They then offered me "As a small thank‑you for keeping your order, we’d like to offer you a 10% discount on this purchase" if I agreed, which I didn't - I just want my goods or a refund. They even signed off with "Thank you again for your trust and support." NO, I DON'T TRUST YOU!
All these bad reviews have said the same things as I've had, they also apologise A LOT (as you'll see on the other reviews) but no action - They are very good at stalling for time and apologising but not good at actually sending the stuff out.
I've just replied again asking for a full refund if I don't receive them in the next few days (I'm sure I won't get either but I'll keep trying) or I'll approach some trading Standard authorities and my Bank.
It's such a shame they can get away with all these failings and still trade.
Good luck if you still decide to order off them!
UPDATE 24 Dec 2025
It's funny that once I posted this review I got the reply from them below and an email letting me know that they are giving me a full refund - although after weeks of asking them for a refund if I wasn't going to receive my shirts for Christmas!
In fairness I have now received the full refund which was only after a few days, so I hope this helps and assures other purchasers, although I still won't be ordering off them in the future.
Reply from geeksoutfit.com2025-12-20
Dear valued customer,
We completely understand your feelings. We have processed a full refund with no strings attached.
This matter should have been resolved weeks ago. We sincerely apologize for the delays, wasted time, and broken trust caused. Please understand that processing times are slower during the recent peak season, and we are actively working to improve our service.
Thank you for speaking out, reminding others, and urging us to fulfill our responsibilities. From the beginning, you deserve honesty.
Have a nice day,
GeeksOutfit Customer Service Team
I ordered two cardigan sweaters on 11/28 and received them 12/18. They were shipped from China and I was really disappointed in the quality. They aren’t sweaters but are a sweatshirt type material and the printing is poorly done. I won’t say the photos and descriptions are fraudulent but they are certainly misleading. Straight to a thrift shop they go.
Reply from geeksoutfit.com2025-12-20
Dear Customer:
Thank you for your valuable feedback—we sincerely apologize that this cardigan did not meet your expectations.
You're right: if our pictures or description misled you into thinking it was a knitted sweater when it was actually made of printed sweatshirt fabric, it would indeed be misleading—and we take this very seriously.
To compensate you, we have proactively sent you an email; please check it.
Thank you for taking the time to share your shopping experience—this helps us improve our service.
Have a pleasant shopping experience!
GeeksOutfit Customer Service Team
I've ordered two items, a pullover and a t-shirt. Though the pullover looked like a knitwear on pictures in reality it's a very cheap print on a low-quality fleece sweatshirt. The sent t-shirt war a wrong one. I contacted the support and it looks like the return is not at option at all. This shop may actually not operate in Europe, because no returns, really? It's against the EU consumer rights. I was offered either a 20% on the next order (no, thanks!) or 20% refund for my (whole) order. What really happened, was 20% refund only for the wrong anyway overpriced t-shirt I cannot use and don't need at all, in common just a bit more than 4$. What a joke...keep away from this shop!
Reply from geeksoutfit.com2025-12-20
Dear valued customer,
Thank you for your detailed and reasonable complaint—we completely understand your dissatisfaction.
As a remedy: We will refund 50% of the price of both items.
Please reply with your order number so we can process the refund and issue a formal apology.
If we fail to respond promptly, you have every right to file a complaint through your bank (chargeback) or your national consumer protection agency. However, we are determined to rectify this matter immediately, without further delay or excuses.
Have a nice day,
GeeksOutfit Customer Service Team
Ordered a shirt on black friday as a gift. It has been 20+ days and i have not seen the shirt yet. The delivery information is poor and tracking numbers do not work.
Not being able to give a gift on christmas bought 1 month in advance is not okay.
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
You are absolutely right—ordering a gift a month in advance should guarantee delivery before Christmas. However, this is not the case.
Please reply with your order number. [email protected]
We sincerely apologize for disappointing you during what should be a joyous holiday season.
Have a nice day,
GeeksOutfit Customer Service Team
I ordered a Xmas sweater for a party. Checked delivery times carefully. From tracking I can see the package just stopped moving 2 weeks ago and did not make it in time. Customer service has auto-generated answer saying my message is missing info that I have very clearly stated. Not sure if I’ll ever see the shirt or my money..
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
We’re truly sorry — you checked delivery times carefully, planned ahead, and still didn’t get your sweater in time. That’s on us.
Just reply with your order number, and we’ll process it
You deserved better. Thank you for your patience — we’ll make it right, immediately.
Have a nice day,
GeeksOutfit Customer Service Team
Bought two sweatshirts on 11/21 and never received a shipping confirmation. Finally received the products two weeks later after my Xmas event already had occurred. Now they will give me a 20% refund.
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
Thank you for your feedback—we are truly sorry.
You are right: a 20% refund cannot make up for missing an important occasion, especially without shipping confirmation.
While our standard shipping policy listed on our website estimates international shipping from our overseas warehouse takes 10-20 business days (your order falls within this timeframe), we understand that "on time" is not just about logistics, but also about your actual needs. And this time, we failed to meet your expectations.
To express our apologies, if you wish, we can upgrade your compensation to a 50% refund—plus a 30% discount on your next purchase—it's all up to you.
Again, we sincerely apologize for the delayed delivery of your gift.
Have a nice day,
GeeksOutfit Customer Service Team
The company is overseas - takes 3 weeks for anything to show up. AND the sweater material is cheap and my tee-shirt had a mis-spelling, from "get" to "got". "I just love to got the party started" NO quality control. save your money and time- don't do it
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
You are absolutely right:
• Spelling errors like "got" instead of "get" should never pass quality control.
Please see our response according to our compensation policy.
We know a refund cannot fully make up for your dissatisfaction—but we hope it shows we are listening and committed to improvement.
Thank you again for your feedback. You deserve better service.
Have a nice day,
GeeksOutfit Customer Service Team
Worst company, paid extra for worry free delivery, not responding to emails no parcel received. Will contact bank to recover money
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
We are deeply sorry—you paid extra for "Worry-Free Delivery" but received neither notification nor delivery of your package. This contradicts the concept of "Worry-Free Delivery," and we take full responsibility for this.
Good news: Your order has been located, and the tracking information has been updated.
We sincerely apologize again for the inconvenience and anxiety caused. You paid for peace of mind—and we failed to deliver on that promise. We promise to compensate you immediately for your loss.
Have a nice day,
GeeksOutfit Customer Service Team
jumper is of such an odd fit its uncomfortable and unwearable. no reply to email for return.GK116602
still awaiting a refund
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
We are deeply sorry – you received an uncomfortable, unwearable pullover, and you haven't received any response after contacting us. This is completely unacceptable, and we sincerely apologize.
To resolve this issue immediately:
We will process a full refund for you immediately – no return required.
You do not need to send any items back (especially since we did not provide a return label).
Please provide your order number or the email address you used when placing the order.
You deserve a well-fitting, comfortable product that matches the advertised description, and truly prompt customer support. We have fallen short in both areas, and we promise to resolve this matter properly as quickly as possible so you are no longer troubled.
Thank you for your attention.
Have a nice day,
GeeksOutfit Customer Service Team
This company is either a complete or partial scam.
This company is either a complete or partial scam.
I ordered two (2) Christmas sweaters on 12.05.25 (Order number GK143171), with the expectation that they would at least ship by today 12.18.25.
They have not shipped yet, and when I received a notification that there was a delay in shipping I reached out requesting an estimated date.
They asked for my (1) order number, (2) email address, and (3) purchase date.
Their original e-mail, to me, obviously included my (1) email address, and (2) order number, and I then provided the (3) purchase date.
Haven't heard back from them since, and all of their emails are robotic and say “customer” (which includes other bad reviews I have seen on here.)
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
Thank you for your message—we sincerely apologize for the delayed response and lack of prompt reply.
Your order number GK143171 (placed on December 5th) has not yet shipped, which is unacceptable, especially with Christmas approaching.
We have now located your order and confirmed shipment.
Again, we apologize for the previous automated reply and silence. You deserve genuine human support—we are taking immediate action to resolve this issue.
Have a nice day,
GeeksOutfit Customer Service Team
Nerdywave
Tokyo-Tiger
Shawncraft
Purplehecate
Halara
Oxknit
Joom
Pagewings