Geeksoutfit is a developer-owned start-up business that designs geek products with love and trending design since Aug 2022!We are committed to bringing the best of geeky, nerdy, quirky, funky, funny, and the latest humorous content from the internet to your t-shirt. Our t-shirts are made of 100% Cotton in order to provide maximum comfort and durability.The printing is best in class using high-quality inks with top washability ratings so that the print doesn't go even after multiple washes. We thrive to provide the best experience to our customers and will love to hear you through product ratings/reviews.
Written by the business, not verified by us.
Is geeksoutfit.com legit?
geeksoutfit.com (geeksoutfit.com) has a 3.1 out of 5 rating on OK.one, based on 886 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the fun and unique designs, noting that the garments are comfortable and look just like the advertised pictures. Shoppers also point out the responsive customer support team and express satisfaction with how quickly issues are handled.
Some reviewers were not happy with the inconsistent sizing, mentioning that items can run significantly smaller or larger than expected. A few other people also felt that the material felt cheap, stiff, or different from the 100% cotton advertised. Additionally, some consumers noted that international shipping took quite a long time to arrive.
Auto-generated from all reviews of this business. For reference only.
Scammers, beware
Cheap quality
Ordered 5 items and received only 1!
Really poor response from customer service
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
Your order contained 5 items and was therefore split into multiple packages. Due to our overseas warehouse shipping regulations, larger orders are often shipped in separate packages for customs clearance and processing reasons.
We previously sent a message explaining that your package had been split and left the warehouse, but we now realize that:
• The previous explanation was not clear enough.
• You did not receive an individual tracking number for each package in advance.
The good news is: the remaining 4 items have been packed.
We understand why you felt this was a scam—the lack of transparency made you feel cheated on a simple logistical decision. This is our responsibility, and we sincerely apologize. We will address this issue immediately.
Have a nice day,
GeeksOutfit Customer Service Team
I ordered pajama bottoms on Dec 7th and realized right after that an old address populated into the shipping address. My fault. I immediately sent an email asking for the address to be changed. 3 days later they told me my order was in process and could not be changed and I needed to contact the post office.
I reached out to the post office and they said the sender needed to send the change request. I sent the Geeks a follow email indicating what the post office told me.
Today, 10 days later they sent me an email saying my order has shipped , sent me a tracking number and said it would take some time to get here. I tracked the package and it says it was delivered to wrong address on the 13th.
These people lie.
Don’t buy from them.
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
Once an order is shipped from our overseas warehouse, the shipping address typically cannot be changed, even if you request a change immediately. This is a limitation of our logistics system—but it cannot be an excuse for our mishandling.
To resolve this: We will immediately offer a full refund—no return required.
Alternatively, if you still want the pajamas, we will resend them to your correct address free of charge.
We know trust has been broken—but we promise to make amends in good faith and without making excuses. You deserve better.
Have a nice day,
GeeksOutfit Customer Service Team
I've ordered 2 Xmas jumpers from the 4th December and just said yesterday it was dispatched but from where? I don't thinks its UK otherwise it would have been here by now
I needed it before Christmas but it seems highly unlikely very disappointing service
Reply from geeksoutfit.com2025-12-19
Dear valued customer,
Your disappointment is completely understandable—it's our responsibility—we should have clearly informed you of the shipping location and estimated delivery time from the beginning, especially during holidays.
Please reply with your order number, and we will process it as soon as possible.
We sincerely apologize for the lack of transparency and for missing the holiday delivery deadline. You deserve better planning and more honest service—we are truly sorry to have disappointed you.
Have a nice day,
GeeksOutfit Customer Service Team
Absolutely no customer service. Haven’t received my order and my emails have been entirely ignored. I am going to have to go through my bank to dispute payment for goods not received. Very disappointed and angry.
Update: customer service eventually emailed back with an estimated delivery time of 12-15 days.
Reply from geeksoutfit.com2025-12-17
Dear valued customer,
Due to an unexpected backlog of customer emails, we are currently processing all inquiries as quickly as possible. We sincerely apologize for any delays in communication and understand the importance of timely updates—especially regarding holiday gifts. Please reply with your order number, and we will process it as soon as possible. [email protected]
Have a nice day,
GeeksOutfit Customer Service Team
I star just to put review on.
After many many weeks, appalling customer service. The t-shirt arrived. It's dirty and has holes in it.
My advice...... AVOID BUYING FROM THIS COMPANY. VERY SHONKY
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
Please reply with your order number, and we will process your after-sale solution.
We understand your anger and disappointment—while we know an apology alone cannot erase your dissatisfaction, we promise to resolve this issue for you immediately and properly.
We apologize again; you received not only a defective product, but also an unwearable item. You deserve a better experience.
Have a nice day,
GeeksOutfit Customer Service Team
Avoid, another Chinese webshop what can not keep their promises
Advertised as being delivered in 3 to 7 days, but found out after placing the order the processing time is 3 to 7 business days and on top of that is there an 4 to 10 business days delivery time frames. They advertised Christmas jumpers, but are unable to deliver them before Christmas due to stock issues as to their customer service. This while the order was placed on the 1st of December.
I have asked three times to cancel and refund the order when they confirmed the order would be delayed, after chasing an update myself after 7 business days had passed, but that request was ignored every time and just excuses were send.
A chargeback will be done and delivery denied when it will be send, as their return address is in China and they will not provide return labels.
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
We have heard your feedback and sincerely apologize. You placed your order on December 1st, just before Christmas, but you were misled due to unclear delivery times and inventory issues that were not communicated beforehand.
We never ignore any emails from anyone.
We are very sorry that you have to consider requesting a refund—while we understand your concerns, we hope to have the opportunity to resolve this issue directly and fairly, avoiding any further inconvenience for you.
Again, we sincerely apologize for the broken promise, the silence, and the stress we have caused you during what should have been a joyous holiday season. You deserve honesty and respect from the beginning.
Have a nice day,
GeeksOutfit Customer Service Team
No order info available, no communication from support
Submitted an order on 6.12., received only generic email subscription message "thank you for joining". No order confirmation. Contacted support on 13.12., provided all details I have, no reply. Sent message to support again today, but my hopes are low. Most likely a scam.
Edit: despite providing order details on Trustpilot, no refund was provided by Geeksoutfit..
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
We sincerely apologize for the delay in receiving any message or official order confirmation – this is completely unacceptable, and we understand why you might suspect it's a scam.
Please reply with your order number or the email address used at checkout, and we will process your refund within one hour.
Again, we deeply apologize for causing you to doubt the authenticity of your order. You should have had transparent information from the beginning – and we promise to rectify this deficiency now.
Have a nice day,
GeeksOutfit Customer Service Team
I have ordered from this company before and received excellent service, Not so this time!! I placed an order in early December and have received no further information after the order confirmation. I have also sent a couple of emails without satisfactory response. The money is out of my account and I feel like I have been ripped off. Very disappointed.
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
We sincerely apologize for this disappointing experience—especially after you placed your trust in us. You deserved the same high-quality service, which we failed to provide.
Please reply with your order number, and we will process it as soon as possible.
Thank you again for giving us this opportunity—from today onwards, we are committed to regaining your trust.
Have a nice day,
GeeksOutfit Customer Service Team
I ordered two sweaters on December 1st for a Christmas party which I assumed was well in advance. It’s been 17 days now, I can’t get a proper answer on what the status of my items are and to make matters worse, I have now been told the items are ready to ship, they are not in their possession and have been handed to the shipping company and when I ask for tracking there is none and we’re talking almost three weeks now with no update. I spent a lot of money and 17 days in have no update other than we are working on it or it’s already been given to the shipping company and were waiting for tracking info. Now I’m reading all of these reviews about quality and at this point I just want what I ordered because there was an assumption I’d have these before Christmas which is now 7 days away.
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
We sincerely apologize—you placed your order well in advance and deserve clear and honest shipping updates.
Simply reply to this email with your order number, and we will process it immediately.
Due to an unexpected backlog of customer emails, we are currently processing all inquiries as quickly as possible. We sincerely apologize for the delay in communication and understand the importance of timely updates—especially regarding holiday gifts.
Again, we sincerely apologize for our previous silence, false promises, and the inconvenience caused. You deserve better service.
Have a nice day,
GeeksOutfit Customer Service Team
The photo of their couple’s Pajama sets are misleading. I thought I was ordering his and hers as one set as it asked for his and her sizes. I want to return but there is only an email and no way to talk to anyone. I’ll update if I get a confirmation to return.
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
To clarify: Our couple's pajama sets are sold individually, not pre-packaged as a pair. Therefore, you will need to select your size separately at checkout. Nevertheless, we realize the images may have caused misunderstanding regarding the sets, and we are updating our product information to make it clearer to avoid future misunderstandings.
We promise to reply to every email—and will personally process your request as soon as possible after receiving your email.
Thank you again for your honesty; we will do our best to resolve your issue properly.
Have a nice day,
GeeksOutfit Customer Service Team
I ordered from the website on 3rd December, yet as of today, 17th December, I have no confirmation of whether my parcel is being delivered or when. The support inbox ignore my emails. There is no route for any refund. They took payment immediately - avoid this website and go elsewhere.
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
We sincerely apologize for the complete lack of communication and the stress this has caused you—especially during the holiday season.
Please reply with your order number so we can process it immediately.
Again, we sincerely apologize for making you feel neglected. We don't want any customer to have this experience
Have a nice day,
GeeksOutfit Customer Service Team
Awful customer service. I ordered a M hoodie and received a 2XL! Tried several times to find a way of returning/exchanging the hoodie but kept getting automatic responses.
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
We sincerely apologize for the incorrect size hoodie you received and for the inconvenience you experienced while seeking assistance.
We have personally reviewed your situation:
We will immediately resend the correct size (M) – you do not need to return the 2XL.
However, due to policy and for the sake of fairness to all customers, we cannot offer a full refund along with the resent item.
Please confirm your order number and inform us whether you need a resentment of size M and which compensation option you prefer. We will process your request within a few hours.
Again, we sincerely apologize for this error and the inconvenience you experienced – thank you for giving us the opportunity to rectify the mistake.
Have a nice day,
GeeksOutfit Customer Service Team
Ordered a christmas sweater end of November. No sign of a package. Support didn't respond to the first email. To the second they stated that package has been shipped but the given tracking code is unrecognized by China Post. This has been the case for over 10 days.
So, seems to be a scam service. Avoid.
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
We sincerely apologize for any inconvenience and confusion this may have caused you—you have every reason to expect clear and reliable tracking information, especially for Christmas orders placed in November.
Please reply with your order number, and we will process it immediately.
We do not want anyone to have this experience, and we deeply regret that you have questioned our legitimacy. We promise to make amends starting today.
Have a nice day,
GeeksOutfit Customer Service Team
Company does not reply to requests for updates on order
*** Update: The company finally replied to my inquiries, and the best part, the items arrived on time for Xmas. The clothing I ordered were very nice and well made. I would recommend the company respond to customer inquiries on a timely basis. I have changed the stars from 1 to 3 due to the communication issues. The quality of the product was fine.
I ordered several items from this company which were intended as Christmas gifts over a week ago. Since ordering, I have not received any communication on the status of my order. I have sent 3 emails over the past 3 days requesting information on my order - the company has not responded to any of the emails.
Overall, the customer service of this company is very poor -- I don't think they really care about the customer experience. I am beginning to wonder if this is actually a store or if it is a sham/scam outfit.
Reply from geeksoutfit.com2025-12-17
Dear valued customer,
We assure you that your order is genuine and not a scam. We take full responsibility for any failure to notify you in a timely manner.
Good news: Your order has been shipped. The tracking information was updated today and sent to your email address (please check your spam/junk mail folder).
We apologize again for making you feel neglected. You deserve better service, and we promise to resolve this matter properly.
Have a nice day,
GeeksOutfit Customer Service Team
Wrong item received after a long wait (They fixed it)
Edit: The customer care team got in touch and reshipped the missing item. It was a long mess, but eventually, they stepped up and fixed it. Thank you.
The order took over a month to be delivered, and when it finally arrived, the items were wrong. Instead of a hoodie I had ordered, they sent a random t-shirt which I hadn't even browsed, and absolutely dislike. I sent them an email with pictures of the actual order and the incorrect item, and they haven't bothered to reply yet. A terrible experience.
Reply from geeksoutfit.com2025-12-18
Dear valued customer,
We sincerely apologize for your unpleasant shopping experience—receiving the wrong item after a month-long wait is frustrating enough.
Please reply with your order number, and we will process it as soon as possible.
We apologize again for this error, delay, and lack of timely response. You deserve better service, and we promise to compensate you immediately.
Have a nice day,
GeeksOutfit Customer Service Team
Ordered received no updates , no shipping information , no communication whatsoever. I would cancel order if there was any possible way to cancel it but I suspect that is by design . The only thing I have is a charge to my credit card and and vague email saying they received my order. DO NOT ORDER FROM THIS COMPANY
Reply from geeksoutfit.com2025-12-17
Dear valued customer,
We’re truly sorry for the silence — you’re absolutely right to be frustrated.
Good news: your order has now shipped, and tracking info was just sent to your email (please check spam).
Again, our apologies for the poor communication. We’re fixing this.
Have a nice day,
GeeksOutfit Customer Service Team
I wrote a review a few data ago, then they answered my mail. But, I got a fake tracking number. I sent a mail with picture of the tracking that cant be tracked. No answer and that is 3 days ago…
I’m starting to belive that this is a scam!
Reply from geeksoutfit.com2025-12-17
Dear valued customer,
We understand your concern regarding the lack of immediate Logistics Update and appreciate your patience.
Please give it some time, and you should see updates reflecting the progress of your shipment.
If there are no updates after a reasonable period, or if you have any further concerns, please feel free to contact us.
Thank you for your understanding.
Have a nice day,
GeeksOutfit Customer Service Team
I placed an order that I hope will be here by Christmas
Like other shoppers I email abd email to ask politand no reply
I am still waiting
Reply from geeksoutfit.com2025-12-15
Dear valued customer,
We’re very sorry you haven’t received a reply or an update yet — we completely understand your concern, especially with Christmas approaching.
We’re unable to locate your order based on the information provided here. Could you please email us at [email protected] with your full name, the email address used when placing the order, and the date of purchase? We’ll look into your order right away and send you an update as soon as possible.
Thank you for your patience, and we truly appreciate the opportunity to make this right.
GeeksOutfit Customer Service Team
I've been anxiously awaiting these data science themed ugly sweaters for two weeks and could not be more dissapointed. Geeksoutfit prices are quite high for print on-demand drop shipped clothes, but I was willing to pay for 100% cotton. Lo and behold their "Buttery soft fabric with plush" is 90% polyester. The website is incredibly misleading for which products are and are not actually cotton.
The design itself is as pictured, but the images do not accurately show how shiny the material is in person.
Reply from geeksoutfit.com2025-12-11
Dear valued customer,
Thank you for your detailed and honest feedback—we sincerely appreciate the time you took to share your experience, and especially thank you for being a customer who values fabric quality so highly.
We also acknowledge that the photos did not fully capture the fabric's sheen—another gap between our expectations and reality.
We are happy to offer you a full refund—no return of the item required.
Thank you again for your feedback. Your feedback is crucial for us to improve our services—including integrity and service quality.
GeeksOutfit Customer Service Team
The T-shirts took around 2 weeks to arrive at my door in the UK from China, which I'm perfectly happy with for the shipping option that I chose.
I'm very impressed so far with the quality of the T-shirts, they feel good quality and the prints are all nicely done.
So why not 5 stars?
There's just one reason... junk mail!
I didn't want to unsubscribe from the newsletter until I had received my shipment, but during that time I would generally receive 3 emails a day! Which is insane. As soon as I had placed my order they started and contained offers that were better than I had used, but with no cancellation option on the site, I just took the hit. But seriously - 3 emails a day!!! Why would you do that?
Reply from geeksoutfit.com2025-12-12
Dear valued customer,
Thank you so much for your honest and thoughtful review—we sincerely appreciate your praise for the quality of the T-shirt and your patience with the international shipping! We have no intention of bothering anyone and are currently actively adjusting our email frequency to minimize disruption.
If you prefer not to receive such messages, you can unsubscribe or contact us.
Thank you again for your support—and thank you for reminding us to be mindful of these seemingly insignificant details. Enjoy wearing it!
GeeksOutfit Customer Service Team
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