Genuine Replacement Parts (genuinereplacementparts.com) has a 4.2 out of 5 rating on OK.one, based on 259 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Perfect OEM replacement part for dishwasher at affordable price compared to other online retailers.
Hello, Thank you for taking the time to share your feedback! We're so glad to hear the OEM replacement part was exactly what you needed and that you found it at a great value. We appreciate your support and look forward to helping with any future appliance repair needs.
Hello, Thank you for your feedback. We are glad you found the right parts quickly and had a great experience with our site. We appreciate your support and look forward to helping you again.
I always use Genuine Parts for my parts. They are efficient. Easy to order, and order arrives quickly.
Hello, Thank you for your kind words and for choosing Genuine Parts. We are thrilled to hear that you find our website easy to use and that your orders arrive quickly. Providing an efficient and reliable experience is what we strive for, and we truly appreciate your continued trust and support. We look forward to serving you again!
Quick and accurate shipping. My older Braun shaver works better than I remember it did when new.
Hello, Thank you for the wonderful feedback! We are so glad your order arrived quickly and that your Braun shaver is performing even better than you remembered. It's great to hear the replacement part helped bring it back to life. We truly appreciate your support and look forward to helping you keep your appliances running their best!
The Web site was easy to navigate, your price was better than all, product was available and delivery was within 3-5 days, and quicker at a cost.
Hello, Thank you for your wonderful feedback. We are so glad to hear that you found our website easy to navigate, our pricing competitive, and that the product you needed was in stock. It is also great to know your order arrived within the expected timeframe. We truly appreciate you taking the time to share your experience and look forward to serving you again.
The part arrived in timely manner. The part was perfect. Thank you very much!
Hello, Thank you so much for your kind words! We are delighted to hear that your part arrived on time and was exactly what you needed. We truly appreciate you choosing us and look forward to helping you again whenever you need parts in the future!
Hello, We are sorry to hear that your part arrived damaged. Customers must report damaged items within 14 calendar days of receipt so we can file a damage claim with the carrier on your behalf, and our team may request photos of the damage and packaging to proceed. Please reach out to us so we can review this promptly and work toward a resolution by chatting with us during business hours on our website, calling 877-968-4335.
Arrived on time and fixed the ER05 code on our Breville Barista Touch. Would reccomend!
Hello, Thank you for taking the time to share your experience! We're so glad to hear your order arrived on time and helped resolve the ER05 code on your Breville Barista Touch. We truly appreciate your recommendation and look forward to helping you again whenever you need us!
I ordered a replacement silverware basket for my dishwasher. It arrived quickly and was an exact replacement for the original basket. I am very happy with it
Hello,Thank you for taking the time to share your experience! We're so glad your replacement silverware basket arrived quickly and was an exact fit for your dishwasher. It's great to hear everything worked out perfectly, and we truly appreciate your kind words. Thank you for choosing us!
I recieved my part in a few days after a tech that charged me 130.00 told me the part was no longer avaialable and to buy a new garbage compactor. I am a retired Auto Mech and did not believe he was right for a appliance that is 8 yesrs old. I installed the part and it works great. Thanks for you prompt and accuarate service
Hello, Thank you for sharing your experience with us! We are so glad you trusted your instincts and gave the repair a chance. It is great to hear that you were able to find the part you needed, install it yourself, and get your garbage compactor working again. We appreciate your kind words about our prompt and accurate service, and we truly value your support. Thank you for choosing us!
Item was not sent to me and said there is nothing they can do so I’m out 34 dollars on a part never received
Hello, We're sorry to hear about your experience. According to the shipping information, tracking number 382832459660 shows that the package was delivered on Wednesday, July 29. If you have not received it, we recommend checking with other members of your household, neighbors, or your local carrier, as packages are sometimes left in a secure location. If you still cannot locate it after taking those steps, please contact us again and we'll be happy to review the situation with you and discuss any additional options that may be available.
Arrived broken with almost no protection Spent 2 hrs today filing a claim wondering if and when we will hear back
Hello, We are sorry to hear your order arrived damaged and understand how frustrating it is to spend additional time filing a claim. We appreciate you reporting the issue so our team can review it. Please note that claims can take up to 15 business days to be fully investigated and finalized. We appreciate your patience during this process and will be in touch as soon as we have an update.
Order delivered quickly and all parts fit perfectly.
Hello, Thank you for your great feedback! We are so glad to hear your order arrived quickly and that all the parts fit perfectly. We truly appreciate you choosing us and look forward to helping with any future parts needs!
I got what I ordered and it came in a timely manner.
Hello, Thank you for your feedback. We’re glad to hear your order arrived on time and that you received exactly what you needed. We appreciate your business and look forward to serving you again.
quick, easy, exactly what i needed
Hello,Thank you for the great feedback! We are so glad to hear you found our site quick, easy to use, and that it had exactly what you needed. We appreciate you taking the time to share your experience and look forward to serving you again!
Wrong parts not the ones I ordered or you had on diagram
Hello, We are sorry for the difficulty you experienced. All returns require a return merchandise authorization, and our team can assist with reviewing eligibility and issuing instructions once the request is completed. Please contact us directly so we can help you move this forward by chat during business hours on our website, by phone at 877-968-4335.
Order came quickly. Accurate. Easy.
Hello, Thank you for your great feedback! We are so glad to hear your order arrived quickly, everything was accurate, and the ordering process was easy. We truly appreciate you taking the time to share your experience and look forward to serving you again!
There was no problem finding the part I needed on the website, and the price was very reasonable. Shipping was super fast. Excellent source for appliance parts. So glad I found GRP!
Hello, Thank you so much for your wonderful feedback! We are thrilled to hear you found the part you needed easily, enjoyed our competitive pricing, and received your order so quickly. It means a lot to know we could provide a great experience. We truly appreciate your support and are so glad you found GRP. We look forward to helping you with any appliance parts you may need in the future!
Hello, Thank you for your feedback. We are so glad to hear it was a perfect fit. We appreciate you choosing us and hope to serve you again soon.
Product was exactly the replacement piece we needed. The site was easy to navigate and informative. Delivered timely as well! Thank you!
Hello, Thank you so much for your kind feedback! We're thrilled to hear you found exactly the replacement part you needed and that our website was easy to navigate. It's also great to know your order arrived on time. We truly appreciate your support and look forward to helping you again whenever you need us!
259 reviews matching