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Electronics & Technology

Genuine Replacement Parts

259 reviews

4.2259 reviews
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About Genuine Replacement Parts

Data updated
Website
genuinereplacementparts.com
Category
Electronics & Technology
Location
United States · Mary Esther
Status
Unclaimed
Last 12 months
259 reviews
Replies to negative
80% (33/41)
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Is Genuine Replacement Parts legit?

Genuine Replacement Parts (genuinereplacementparts.com) has a 4.2 out of 5 rating on OK.one, based on 259 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.

What people say

C
Christopher Simpson · 1 review · Verified · Experienced 2026-07-28 ·

Easy to find part.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your feedback. We are glad to hear you found it easy to locate the part you needed on our site. We appreciate you taking the time to share your experience and look forward to helping you again in the future.

c
customermelossa · 2 reviews · Verified · Experienced 2026-07-21 ·

It was so easy inconvenient to find the…

It was so easy inconvenient to find the pieces I need for my refrigerator and now everything’s working great

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you so much for your kind feedback! We're so glad to hear our site made it easy and convenient to find the parts you needed, and even happier to know your refrigerator is working great again. We truly appreciate you choosing us and look forward to helping with any future repair needs!

D
Dave Carr · 1 review · Verified · Experienced 2026-07-29 ·

Spent a long time on the website to…

Spent a long time on the website to make sure I was ordering the right part for our refrigerator. It said it would fit. It didn't. There are not measurements to check other than then model # which clearly was wrong. Wanted to return it but they make the process extremely difficult. Out about $100.00. Went to ebay and they had the right model # and dimensions.

Reply from Genuine Replacement Parts2026-08-05

Hello, We are sorry for the difficulty you experienced. All returns require a return merchandise authorization, and our team can assist with reviewing eligibility and issuing instructions once the request is completed. Please contact us directly so we can help you move this forward by chat during business hours on our website, by phone at 877-968-4335.

E
E B · 1 review · Verified · Experienced 2026-07-21 ·

The part fits and works just fine.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for taking the time to share your feedback. We are glad to hear the part fit properly and is working just as expected. We appreciate your business and look forward to helping you again whenever you need us.

g
gg · 1 review · Verified · Experienced 2026-07-29 ·

Double check part before you order

I put in the model number and was given the wrong part. Waste of time and I had to order from a different site. Tried to save some money but it wasted a lot of time.

Reply from Genuine Replacement Parts2026-08-05

Hello, We are sorry for the difficulty you experienced. All returns require a return merchandise authorization, and our team can assist with reviewing eligibility and issuing instructions once the request is completed. Please contact us directly so we can help you move this forward by chat during business hours on our website, by phone at 877-968-4335.

R
Ron Ralls · 1 review · Verified · Experienced 2026-07-30 ·

You did great!!

You did great!!! Quick shipping and a great price!!! Happy Customer!!!

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you so much for the fantastic review! We are thrilled to hear you were happy with our quick shipping and great prices. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to serving you again!

A
Alice Matthews · 1 review · Verified · Experienced 2026-07-21 ·

Fit perfectly

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your feedback. We are so glad to hear the part fit perfectly. We appreciate you taking the time to share your experience, and we look forward to helping you again whenever you need us.

B
Bruce Taylor · 1 review · Verified · Experienced 2026-07-30 ·

GE Parts ordered

The order was easy. The parts received were genuine GE parts. Delivery was quick and the price was good.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your wonderful feedback! We're so glad to hear your ordering experience was easy, that you received genuine GE parts, and that your order arrived quickly. It's great to know you found our pricing competitive as well. We truly appreciate your support and look forward to helping you with your future parts needs!

l
leon zak · 3 reviews · Verified · Experienced 2026-07-30 ·

right part and worked

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your feedback. We are glad you received the right part and that it worked perfectly. We appreciate you choosing us and look forward to helping you again whenever you need us.

J
Janua · 2 reviews · Verified · Experienced 2026-07-30 ·

Exactly the part I needed

Exactly the part I needed. I would definitely purchase parts from here in the future.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you so much for your kind feedback. We are thrilled to hear you found exactly the part you needed. Knowing you would choose us again means a great deal to us. We truly appreciate your support and look forward to helping you with any future parts needs.

g
gerald rieskamp · 2 reviews · Verified · Experienced 2026-07-30 ·

Great part easily found on your site

Great part easily found on your site, easy purchase and quick shipping!

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your wonderful feedback! We are so glad you found the part you needed quickly, had an easy checkout experience, and received your order fast. We truly appreciate you taking the time to share your experience, and we look forward to helping you again whenever you need us!

K
Kimberly Ortiz · 1 review · Verified · Experienced 2026-07-29 ·

Great service

Ordering part was straight forward and shipping was fast. Would definitely use again

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your kind feedback! We are so glad to hear that ordering was straightforward and that your part arrived quickly. We truly appreciate your support and look forward to helping you again whenever you need us!

J
Joseph H · 2 reviews · Verified · Experienced 2026-07-30 ·

Fast delivery and the correct OEM part…

Fast delivery and the correct OEM part as advertised. Price was better than on other sites. Freezer ice maker worked perfectly.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thanks for taking the time to share your experience! We're glad you found the right OEM part at a great price and that your freezer ice maker is working perfectly. It's great to hear our fast delivery and accurate product listings helped get your repair completed. We appreciate your support and look forward to helping with any future appliance parts needs.

D
Derek Morse · 7 reviews · Verified · Experienced 2026-07-30 ·

Very competitive pricing

Very competitive pricing. Very fast delivery.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your great feedback! We are so glad to hear you were happy with our competitive pricing and fast delivery. We truly appreciate your support and look forward to serving you again!

J
Joseph Barbieri · 3 reviews · Verified · Experienced 2026-07-30 ·

I have been trying to do a return and…

I have been trying to do a return and even called customer service today. I was told I would be receiving email instructions but still 5 hours later no email.

Reply from Genuine Replacement Parts2026-08-05

Hello, We're sorry to hear about your experience and apologize for the delay. We understand how frustrating that can be. We have emailed the return instructions again today, so they should be in your inbox shortly. If you still do not see them, please check your spam or junk folder. If you continue to have trouble, please let us know, and we'll be happy to help further.

J
Jestin Kemp · 1 review · Verified · Experienced 2026-07-30 ·

Got it next day just like they said!

Got it next day, worked perfect

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for taking the time to share your feedback. We are so glad your order arrived the very next day and worked perfectly. We truly appreciate your support and look forward to serving you again!

R
Robert Hart · 1 review · Verified · Experienced 2026-07-30 ·

Product came on time

Product came on time. I was able to install it right away.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for taking the time to share your feedback! We are so glad to hear your order arrived on time and that you were able to install it right away. We appreciate your business and look forward to serving you again in the future.

T
Tim Galvin · 1 review · Verified · Experienced 2026-07-30 ·

Easy order

Easy order Website was easy to navigate and allowed me to find my part Drawer fit perfect Super fast shipping

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for the fantastic feedback! We are so glad to hear our website made it easy to find the right part, that your drawer fit perfectly, and that your order arrived quickly. We appreciate you taking the time to share your experience and look forward to helping with any future parts needs!

J
JES · 1 review · Verified · Experienced 2026-07-28 ·

Fair pricing

Fair pricing, in stock parts, rapid delivery.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your wonderful feedback! We're so glad to hear you found our pricing fair, the parts you needed were in stock, and your order arrived quickly. We truly appreciate you taking the time to share your experience and look forward to serving you again!

R
Randy · 3 reviews · Verified · Experienced 2026-07-20 ·

Great resource.

Got exactly what I needed in a timely fashion.

Reply from Genuine Replacement Parts2026-08-05

Hello, Thank you for your kind feedback. We're so glad you found exactly what you needed and that our site helped you get it quickly. We appreciate you taking the time to share your experience and look forward to helping you again in the future.