Genuine Replacement Parts (genuinereplacementparts.com) has a 4.2 out of 5 rating on OK.one, based on 259 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Exactly what I ordered and arrived quickly. Couldn’t ask for more!
Hello, Thank you for the wonderful feedback! We are so glad everything arrived quickly and was exactly what you ordered. It means a lot to know we delivered the experience you were hoping for. We appreciate your support and look forward to serving you again!
Hello, Thank you for your great review! We're so glad to hear it was a perfect match and that it's working great for you. We truly appreciate you taking the time to share your experience and look forward to serving you again!
I placed the order on a Saturday but didn't get a shipping confirmation on Monday morning. I called customer service Monday afternoon and got confirmation. I received the part on Tuesday and it was a perfect fit.
Hello, Thank you for your feedback, and we are glad to hear the part arrived quickly and was a perfect fit. We wanted to mention that we are closed on weekends, so orders placed on Saturday begin processing when we reopen on Monday. We appreciate your patience, and we are happy our customer service team was able to confirm your order and get everything on track. Thank you for choosing us, and we look forward to serving you again.
Didn't fit/ Wrong Order. 3 items sent: 1 not what I ordered. the other two do not fit the model they are suppose to fit.
Hello, We are sorry for the difficulty you experienced. All returns require a return merchandise authorization, and our team can assist with reviewing eligibility and issuing instructions once the request is completed. Please contact us directly so we can help you move this forward by chat during business hours on our website, by phone at 877-968-4335.
Online support was responsive in determining my appliance's model number so I could order the part I needed, and the part arrived in a few days.
Hello, Thanks for sharing your experience! We're so glad our online support team could help identify your appliance model and make it easy to find the right part. It's also great to hear your order arrived quickly. We appreciate your feedback and thank you for choosing us!
I STILL HAVE NOT RECEIVED THE ITEM YOU KEEP ASKING ME TO REVIEW!!!!!!!!!!!!!!!!!!!!
Hello, We sincerely apologize for the frustration this has caused. We understand how disappointing it is to be asked to review an item that has not yet arrived. We have filed a Lost in Shipping claim for your order. Once the claim has been completed, you will receive a full refund. We appreciate your patience while this process is being finalized, and we are very sorry for the inconvenience.
The parts arrived quickly and were easily installed.
Hello, Thank you for your great feedback! We're glad to hear your parts arrived quickly and that the installation went smoothly. We appreciate you choosing us and look forward to helping with your future parts needs.
I ordered a part and it arrived promptly. I noticed I ordered the wrong part and they were great on returning it. Thank you
Hello, Thank you for sharing your experience! We're glad your order arrived quickly and that our team was able to make the return process easy after the wrong part was ordered. We appreciate your kind words and look forward to helping you find the right part whenever you need us!
Great part fit perfectly. Arrived fast an wrapped very well
Hello, Thank you for your wonderful feedback! We are so glad to hear the part fit perfectly, arrived quickly, and was packaged with care. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future!
Hello, Thank you for your great feedback! We are so glad to hear your parts arrived quickly and fit perfectly. We appreciate you choosing us and look forward to helping you again whenever you need parts.
Hello, Thank you for taking the time to share your feedback. We are so glad you received the exact item you needed. Providing the right parts and a smooth shopping experience is what we strive for, and we appreciate your support. We look forward to helping you again whenever you need us.
Agent helped us to order the correct size for our refrigerator.
Hello, Thank you for your wonderful feedback. We are so glad our agent was able to help you find the correct size for your refrigerator. Making sure our customers get the right part is always our goal, and we appreciate you taking the time to share your experience. Thank you for choosing us.
Great replacement part ordered and was shipped quickly arrived in a couple days and was super easy to install.
Hello, Thank you for taking the time to share your experience! We are so glad the replacement part was exactly what you needed and that it arrived quickly. It's great to hear the installation was easy and had you back up and running in no time. We truly appreciate your support and look forward to helping you again whenever you need us.
I found the replacement drip tray for our refrigerator and the order arrived quickly and fit exactly as expected. Thank you
Hello, Thank you for your wonderful review! We're so glad you found the exact replacement drip tray you needed and that it arrived quickly with a perfect fit. We appreciate you choosing us and look forward to helping you with any appliance parts you may need in the future!
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that you found the return process to be onerous. We are always looking for ways to improve the customer experience and appreciate your comments. For clarity, our return policy is clearly stated at the bottom of our website, where you can review the return requirements and process. Your feedback is valuable, and we will continue looking for opportunities to make the experience as simple and straightforward as possible.
Exact match for my Electric razor, YouTube had great instructions for install and works great
Hello, Thank you for your great feedback! We’re so glad you found the exact replacement for your electric razor and that the YouTube installation instructions made the process easy. It’s wonderful to hear everything is working great. We truly appreciate you taking the time to share your experience and thank you for choosing us!
You continued through several issues that I encountered and finalized the transaction fairly. All communications was completed in a professional manner.
Hello, Thank you for taking the time to share your feedback. We truly appreciate your patience while we worked through the issues you encountered. We are glad we were able to resolve everything fairly and that our communication met your expectations. Your comments mean a great deal to us, and we look forward to serving you again in the future.
Hello, Thank you for your feedback. We are glad to hear you received exactly what you expected. We appreciate your business and look forward to serving you again whenever you need us.
Damaged filters. Not happy with the way the product was packaged. I had to reform the filters so I could install the in the valve properly. If that is the way you are going to do business I will find another firm to purchase parts from.
Hello, We are sorry to hear that your part arrived damaged. Customers must report damaged items within 14 calendar days of receipt so we can file a damage claim with the carrier on your behalf, and our team may request photos of the damage and packaging to proceed. Please reach out to us so we can review this promptly and work toward a resolution by chatting with us during business hours on our website, calling 877-968-4335.
Hello, Thank you for taking the time to share your feedback! We're so glad to hear your order was delivered as promised. We truly appreciate your support and look forward to serving you again!
259 reviews matching