GeoZilla is your all-in-one family safety app, designed to keep you connected with your loved ones, no matter where life takes them. Whether you’re a parent, partner, or caregiver, GeoZilla helps you know where your family is, how they’re doing, and when they need you most. GeoZilla ensures the safety of your loved ones with state-of-the-art ML algorithms.Unlock the full potential of GPS: Locate kids, friends, and elders instantly using GPS on their phones. Stay connected and offer support when they need you. Advanced machine learning algorithms ensure their safety, giving you peace of mind.Crash Detection & Driver Safety: Crash Detection alerts your Emergency Contacts so you can get help faster. Driver Safety reports work to lower the risk of an accident by informing you of family members' phone use, speeding, and distracted driving.Driver Coaching: The motion sensors on your phone register every time a risk-inducing situation occurs to educate you and lower the possibility of an accident. Be informed if family members use their phone while driving, if they are speeding, or driving aggressively.Pair GeoZilla app with a GPS tracking device: Use GeoZilla app on your phone, or pair it with a GPS tracker. Choose from multiple wearable devices to keep track of your dog, attach to your kid’s bag, or use with your car. Find your tracker in seconds on the same map as your family. Find your loved ones, find your calm with GeoZilla.
Written by the business, not verified by us.Geozilla (geozilla.com) has a 2.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 68% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss App, Refund, Price. Last updated 2026-08-12.
Most reviewers were unhappy with their experience overall. People frequently encountered unexpected charges and recurring subscription fees that were billed without obtaining clear consent first. Consumers explained that the mobile application failed to deliver the location services promised and customer support completely refused to provide requested refunds. Reviewers repeatedly warned that canceling the ongoing subscription was extremely difficult, leading many users to take steps to prevent further charges. Some people were satisfied with specific features, noting that the program synced smoothly between different devices and successfully helped them keep track of family members throughout the day.
Auto-generated from all reviews of this business. For reference only.Found Geozilla via YouTube ad, installed it, and was immediately charged without proper warning. Days later, hit with a $60 charge despite never subscribing. Appears to auto-subscribe users without clear consent. No star.
BEWARE A SCAM PRODUCT - I was signed up to a subscription I did not request. I was charged $57. I have been trying to cancel the subscription but kept being told I need to sign into the app. When I try to sign in it says I haven't set up a password, and the emails they send with the password link - are blank. The response they sent was clearly a form response and did not address any of the issues I requested they address. I was signed up to a monthly subscription of $57 ($A) without my consent. This is a deceptive practice that should be stopped.
We are deeply sorry to hear about your negative experience. Our auto-renewal terms are shown on the offer screen before purchasing. Unfortunately, we were unable to locate your account. Contact us at [email protected] so we can refund you for unexpected charges.
They have charged me now twice even though I only used the trail and wanted rid of it and have told me to go to support to unsubscribed from them when there's a glitch with there website and I actually can't unsubscribe from them..... Have emailed them numerous times sent screen shots and just keep getting the same email back.... Absolutely disgraceful company at this stage they are just charging my card I don't even have the app or use the website bit helpful at all I'm going to have to ring my bank and somehow they have managed to get gain access to a new card as I actually put my old card on hold... Do not get this app.......... It's a scam!!!
We are deeply sorry to hear about your negative experience. Our auto-renewal terms are shown on the offer screen before purchasing. Unfortunately, we could not locate your account with provided information. Please contact us at [email protected] so we can refund you for unexpected charges.
Scam app, said it had location of my missing brother's phone so I paid for trial at 2.99 after that it didn't give location just lots of other nonsense an looking for more money.. then I read the other person must have same app and allow you to locate them.. complained and asked for refund because it said it had location but was lies to take your money, canceled subscription next day but day after they tried to take monthly subscription payment.. thieving low life's.. thankfully I blocked them from taking the monthly subscription before my trial was over .. didn't get refund either .. as I'm sure you all guessed.. should be done for theft 😠
We are terribly sorry to hear that you have faced issues with the app! The app requires that the lost device you’re trying to track has Geozilla pre-installed. Unfortunately, without this, tracking won’t be possible. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app deletion doesn’t automatically remove your paid subscription. Contact us at [email protected] so we can refund you for unexpected charges.
HATE THIS APP. firstly i got 2.99$ subscription and did not choose any other plans. However they charged from my bank 8.99$ and NOW they got 39.99$ which is insane. I texted multiple times about refund but support team doesn’t reply to my requests. REFUND MY 8.99$ and 39.99$ PLEASE.
We would like to apologize for your unpleasant experience with the app. Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others. If this has caused any confusion, please contact us at [email protected], and we will do our best to resolve the issue and offer a refund.
HATE THIS APP. firstly i got 2.99$ subscription and did not choose any other plans. However they charged from my bank 8.99$ and NOW they got 39.99$ which is insane. I texted multiple times about refund but support team doesn’t reply to my requests. REFUND MY 8.99$ and 39.99$ PLEASE.
We sincerely apologize for the inconvenience caused with the app. Our auto-renewal terms are shown on the offer screen before purchasing. We truly value our customers and always strive to ensure a positive experience. We have processed a refund for the last two charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
Please don’t download or use this app. It’s a scam. I went on their page, had to pay before I used the app, didn’t make any subscriptions, didn’t get what I paid but was charged over 200% of what I was initially charged a couple of days later. Thankfully, my bank spotted it as a scam. Please don’t use.
We sincerely apologize for the inconvenience caused with the app. Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others. If this has caused any confusion, please contact us at [email protected], and we will do our best to resolve the issue and offer a refund.
This company is a scam. They billed me for a year even when I cancelled my trial with 3 days. They have refused to give me money back with no reason. Unbelievable!!
We are deeply sorry to hear about your negative experience. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app deletion doesn’t automatically remove your paid subscription. Unfortunately, we could not locate your account. Contact us at [email protected] so we can refund you for unexpected charges.
I payed for the trial version, didn't want to keep using the app after this. But I got charged 40 euros whithout my consent. I can't cancel the subscription because the app doesn't even show up as a subscription in my App Store / Apple ID. This app is a money scam. Will have to cancel my credit card to get rid of these scammers.
We would like to apologize for your unpleasant experience with the app. Our auto-renewal terms are displayed on the offer screen prior to purchase. Please note that deleting the app does not automatically cancel your subscription. If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription. If you’ve been charged unexpectedly and would like to request a refund, contact us at [email protected].
Charged twice €2.99 in a row and didn't provide any geolocation information. I'm afraid it's a scam because I attached my bank card info, provided google account login details to create an account and it seems it doesn't create any account. But it tries to charge my bank account repeatedly and there are no contact numbers
We are deeply sorry to hear about your negative experience. Our auto-renewal terms are shown on the offer screen before purchasing. If you purchased through our website, you should have received a welcome email with instructions in your inbox. Please follow the link, download the app, and log in. If you continue to experience login issues, feel free to reach out to us at [email protected] – we’ll be happy to assist you!
I'm sorry, but what a worthless scam‐company! My husband tried to locate his phone with the free trial, then all of a sudden we get charge for subscription that we didn't want, and some smaller bills like 4 times. DON'T USE THIS SCAM! Tyvärr riktigt dåligt. Fått automatiskt förnyelse av tjänst jag inte önskat på 39:xx USD. Inte begärt något mer än testet. Akta er för detta scam-företag!
We are deeply sorry to hear about your negative experience. Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. According to our system, you’ve purchased a trial Premium subscription at $2.99; you also upgraded your subscription with our Special Offer at $9.99/month on top. This upgrade grants you access to such extra features as unlimited crash alerts and detailed driving reports. Also, you ordered a "Step by step guide to smarter location" for $8.99. We understand your request, and as customer satisfaction is our priority, we have processed a refund for the charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
On their website it was showing $2.99 for 3 day trial so I just wanted to try it but first they charged me with $4.28 and when I was trying to cancel it , they canceled the subscription but again I was charged for $ 28.81 more. When I tried to reach them via their email support, they are not responding. So its so disgusting company. Never go with it.
We sincerely apologize for the inconvenience caused with the App. Please pay attention that our prices are in USD. According to our system, you have purchased a 3-day trial for 2.99 USD and canceled your subscription right away. Two hours later you have purchased a monthly trial for 19.99 USD. We understand your request, and as customer satisfaction is our priority, we have processed a refund for the charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
We would like to apologize for your unpleasant experience with the App. If you have any issues with the app, please share more details here or contact us at [email protected].
they overcharged the whole month and only use once and paid for it, and never used again, and dont want to return the money. Additionally, when trying to unsubscribe, it shows error, and customer srvice repeat the same pre recorded messgae again and again...
We are deeply sorry to hear about your negative experience. Our auto-renewal terms are shown on the offer screen before purchasing. We understand your request, and as customer satisfaction is our priority, we have processed a refund for the charge and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
I was interested in the app and downloaded it actually to see the price. I took the trial and decided not to use it. I may have missed the window for cancellation but also was immediately charged $39.99 Apple actually declined it so that should have been a sign. I paid that figured it was my fault and cancelled it. This month...another charge of 39.99. Apple Pay declined it and I agreed. I went to the account just to make sure that it was cancelled and it said I had no subscriptions. I sent them a message about this to them....no response. This to me is a scam. I don't know how to stop this. UPDATE: After numerous e-mails describing the issues and getting "automated responses" that didn't resolve anything, I finally got a response from a support person. After answering some questions and again explaining the issues, it was resolved. They refunded the $39.99 and cancelled the account.
We would like to apologize for your unpleasant experience with the app. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app deletion doesn’t automatically remove your paid subscription. Unfortunately, we could not locate your account. Contact us at [email protected] so we can refund you for unexpected charges.
Scammers, you take a trial version and they are charging you for a mounth without refund. Request: 1113402 I've purchased a trial version 2,99 but got charged 9,99 and 8,99. Your support team already has the screens. Waiting for an answer and the refund.
We sincerely apologize for the inconvenience caused with the app. According to our system, you upgraded your subscription with our Special Offer at €9.99/month on top. This upgrade grants you access to such extra features as unlimited crash alerts and detailed driving reports. Also, you ordered a "step by step guide to smarter location" for €8.99. The terms and pricing for these subscriptions are displayed on a separate offer screen after the main subscription purchase and can be skipped. We understand your request, and as customer satisfaction is our priority, we have processed a refund for the charges of €9.99 and €8.99, and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
Please do not use this company. They are scammers and still owe me 80Euro. This is a reply to their reply. That is utter bullshit, you make it almost impossible to get a refund and that is why I am writing a lacklustre review aimed at your scam of a company. Do better by people
We would like to apologize for your unpleasant experience with the app. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app deletion doesn’t automatically remove your paid subscription. Unfortunately, we could not locate the account with provided details. Please contact us at [email protected] so we can refund you for unexpected charges.
Like most of the people here, I got charged unexpectedly. It's worth noting that the confirmation email for the app will end up in your Spam/Junk Folder. Pavlo from the Support Team acted quick and refunded me. It is a positive experience with the Support. Maybe we need to pay more attention and get in contact with them, things should be resolved.
Thank you for rating us. Our auto-renewal terms are displayed on the offer screen prior to purchase. For any other questions or concerns, you can contact us anytime at [email protected].
It is fraud! I never signed up for this service for 49 dollars per month! For what! I have probably visited their website and I do not know how they managed to cheat me for this amount every month. I had to cancel my credit card to stop the monthly robbery!
We sincerely apologize for the inconvenience caused with the App. The only way to subscribe is by entering your card details and completing the purchase on our checkout page. To cancel your Apple subscription, open the Settings app, tap your name, select Subscriptions, choose the subscription, and then tap Cancel Subscription. If you ordered via Play Store (Android): Go to the Play Store on your device. Then tap on Menu > Subscriptions. Find GeoZilla subscription there and disable auto-renew. If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription. Unfortunately, we could not locate your account. If you encounter any issues, please contact us at [email protected], and our team will assist you with the cancellation.
Do not buy this app. Doesnt work and bait and switch subscription and then impossible to cancel. SCAM Their response is boiler plate and not accurate. There are many people repeating the same.
We are deeply sorry to hear about your negative experience. Please note that we do not track other people's locations without their consent. Our app will show you the location only of those users whom you've invited to join you in the app. They would need to install the app and sign in. To cancel your Apple subscription, open the Settings app, tap your name, select Subscriptions, choose the subscription, and then tap Cancel Subscription. If you ordered via Play Store (Android): Go to the Play Store on your device. Then tap on Menu > Subscriptions. Find GeoZilla subscription there and disable auto-renew. If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription. If you encounter any issues, please contact us at [email protected], and our team will assist you with the cancellation.
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