Runs smooth mostly
Runs smooth mostly. Sometimes shows my husband one street over but corrects in a minute
Reply from Geozilla2025-12-09
Thank you for your feedback! Please don't hesitate to reach us at [email protected] if you have any questions.
About Geozilla
Data updated- Website
- geozilla.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 99% (69/70)
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About this business
GeoZilla is your all-in-one family safety app, designed to keep you connected with your loved ones, no matter where life takes them. Whether you’re a parent, partner, or caregiver, GeoZilla helps you know where your family is, how they’re doing, and when they need you most. GeoZilla ensures the safety of your loved ones with state-of-the-art ML algorithms.Unlock the full potential of GPS: Locate kids, friends, and elders instantly using GPS on their phones. Stay connected and offer support when they need you. Advanced machine learning algorithms ensure their safety, giving you peace of mind.Crash Detection & Driver Safety: Crash Detection alerts your Emergency Contacts so you can get help faster. Driver Safety reports work to lower the risk of an accident by informing you of family members' phone use, speeding, and distracted driving.Driver Coaching: The motion sensors on your phone register every time a risk-inducing situation occurs to educate you and lower the possibility of an accident. Be informed if family members use their phone while driving, if they are speeding, or driving aggressively.Pair GeoZilla app with a GPS tracking device: Use GeoZilla app on your phone, or pair it with a GPS tracker. Choose from multiple wearable devices to keep track of your dog, attach to your kid’s bag, or use with your car. Find your tracker in seconds on the same map as your family. Find your loved ones, find your calm with GeoZilla.
Written by the business, not verified by us.Is Geozilla legit?
Geozilla (geozilla.com) has a 2.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 68% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss App, Refund, Price. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were unhappy with their experience overall. People frequently encountered unexpected charges and recurring subscription fees that were billed without obtaining clear consent first. Consumers explained that the mobile application failed to deliver the location services promised and customer support completely refused to provide requested refunds. Reviewers repeatedly warned that canceling the ongoing subscription was extremely difficult, leading many users to take steps to prevent further charges. Some people were satisfied with specific features, noting that the program synced smoothly between different devices and successfully helped them keep track of family members throughout the day.
Auto-generated from all reviews of this business. For reference only.What people say
Some days perfect
Some days perfect, some days notifications are late or missing. Hope they fix it soon
Reply from Geozilla2025-12-09
We're sorry for the issue.Please make sure all the needed permissions are granted, ensure your connection is stable, then restart your app and device. If the issue persists, reinstall the app. Should location inaccuracies continue, reach out to us at [email protected] for further assistance.
Paid and never got nothing in return
Paid and never got nothing in return, the says the phone, which I know that it is not, it doesn't allow anything, I haven't seen one response it simple doesn't work...
Reply from Geozilla2025-12-12
We would like to apologize for your unpleasant experience with the App. Please note that the app must be installed on your loved one's device, and you need to be added to their circle to track their location. Consent from both parties is required. Unfortunately, we could not find your account with provided information. If this does not meet your needs, you can request a refund for your purchase by contacting us at [email protected]. Our team will be happy to assist you.
Accurate
Accurate, fast, zero annoying ads. Exactly what a family app should be
Reply from Geozilla2025-12-08
Thank you so much for your positive feedback. We appreciate it very much and are happy to hear that you enjoy the service. Let us know if you have any questions or if you need any assistance - [email protected] Best regards!
Lucas CollinsUnited States · 2 reviews · Verified · Experienced 2025-11-25 ·
My mom lives on her own
My mom lives on her own, and using this makes me feel more comfortable knowing she’s okay. It helps us stay connected without feeling like anyone is being monitored too closely. It’s been a helpful balance for us.
Reply from Geozilla2025-12-08
Thank you for rating us. We are thrilled that our product was able to meet your expectations. For any other questions or concerns, you can contact us anytime at [email protected].
Es una estafa me cobraron 40 dólares…
Es una estafa me cobraron 40 dólares sin autorización, te roban dinero
Reply from Geozilla2025-12-12
Lamentamos mucho su experiencia negativa. Tenga en cuenta que la suscripción se renueva automáticamente a menos que la cancele con antelación. Esta información se mostró claramente en la página de pago y en el correo electrónico de confirmación enviado tras la compra. Lamentablemente, no pudimos localizar su cuenta en nuestro sistema debido a la falta de información. Por favor, contáctenos por correo electrónico para que podamos encontrar su cuenta y procesar un reembolso por los cargos inesperados: [email protected]. ¡Saludos cordiales!
I like getting a quick alert when my…
I like getting a quick alert when my kids leave school. It helps me keep track without needing to check constantly. It’s been convenient for our afternoon routine.
Reply from Geozilla2025-12-04
Thank you for rating us. We are thrilled that our product was able to meet your expectations. For any other questions or concerns, you can contact us anytime at [email protected].
Jason DouglassUnited States · 1 review · Experienced 2024-12-21 ·
Membership OnBoarding Without Consent; Various Upgrades; Charges Cont’d After Cancellation
This company charged me without permission under several different names, including GeoZilla, geozilla.help, start.geozilla.com, and “Sosgeozilla.” I never signed up for anything. A membership was created using my email without my consent, and charges continued even after I canceled. Any service that bills under multiple identities and continues charging after cancellation is not trustworthy. Check your statements and avoid every version of this company.
Reply from Geozilla2025-12-05
We are terribly sorry to hear that you have faced issues with the app! According to our system, you have purchased a trial on 21st of October. You also upgraded your subscription with our Special Offer at $9.99/month on top. This upgrade grants you access to such extra features as unlimited crash alerts and detailed driving reports. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app and/or account deletion doesn’t automatically remove your paid subscription. We truly value our customers and always strive to ensure a positive experience. We have canceled your paid subscription, which means you won't be charged in the future. Additionally, we have automatically issued a refund for your monthly payment. Please note that it may take 5-10 business days for the refund to appear in your bank account.
The company is NOT a 100% a fraud machine
UPDATE: After taking action to report the issues experienced using Trustpilot - Geozilla staff issued a refund of the charges that had not been authorized. Prior to taking action through Trustpilot - there had been no action to inquire with me directly or issue a refund by GEOZILLA. Original comments: The company is 100% a fraud machine. Do not sign up. The moment i put my credit card information into thier website page and clicked next - a screen came up that was caught by Google as an unsafe page. I was then billed over 85 dollars in two separate payment withdrawls within a week despite asking for them to delete my information 5 minutes after clicking to sign up and never actually signing in or using services. The cancellation mechanism does not work and pushes user down a series of paths that are only designed to frustrate users. Total fraud total scam. Should put the owners in jail. reflection: Geozilla staff were eventually responsive and took the right action. They are not 100% interested in keeping funds from those who have complaints about the customer experience and do not wish to be customers. I think caution and more research about this service is useful before considering if sign up is the best option. Consider will the service be able to do what you hope it will or not.
Reply from Geozilla2025-12-04
We would like to apologize for your unpleasant experience with the App. We truly value our customers and always strive to ensure a positive experience. We have processed a refund for the charges on your account and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
Most of the time it works the way I…
Most of the time it works the way I need it to. I do get occasional alerts that don’t seem accurate.
Reply from Geozilla2025-12-03
We're sorry for the issue.Please make sure all the needed permissions are granted, ensure your connection is stable, then restart your app and device. If the issue persists, reinstall the app. Should location inaccuracies continue, reach out to us at [email protected] for further assistance.
Impossible to cancel!
I ordered the 3 day plan to track my grandsons lost phone. He had to accept so it wasn’t going to work cause he phone was lost. So I immediately tried to cancel. It was impossible. I contacted their support with all my information. They stated it was resolve but then a month later they tried to use my debit card for 2 charges. $36.99 and 9.25 I contacted support again. Not resolved yet!!! Rip off!!
Reply from Geozilla2025-12-08
We completely understand your frustration, and we’re sorry for any confusion. The cancellation instructions are available in our FAQ section on the product website. We can gladly help you with that as well. Unfortunately, due to the high workload, the responses might be slightly delayed, but we promise to assist you as soon as possible. Also, we'd like to remind you that the subscription auto-renews if it is not cancelled beforehand. The information about it was displayed on the checkout page and in the confirmation email, which was sent after the purchase. We’re sorry, but we weren’t able to identify your account in the system because we don’t have enough details. Kindly reach out to us at [email protected] so we can locate your account and assist with the refund. Best regards!
It’s been helpful for everyday use
It’s been helpful for everyday use, but it does use more battery than I expected. I still keep it on, I just need to charge my phone a bit more often.
Reply from Geozilla2025-12-02
We appreciate your feedback. To function accurately, any real-time GPS tracking application must keep the device's GPS active and constantly transmit data (Wi-Fi/Cellular) and compute location changes. Since this functionality needs to be "always-on" while the app is running in the background, it naturally uses more battery power than standard apps. This is a technical limitation shared by all programs that rely on continuous location tracking. If you require assistance with using the app, please drop us a line at [email protected].
The intro says completely free
The intro says completely free, but ehen you add all yoir informstion it asks for payment. So its a scam. Be honest with your charges, its not completely free.
Reply from Geozilla2025-12-03
We sincerely apologize for the inconvenience caused with the App. Our app has a limited free version, so you can check its functionality before purchasing a full-paid subscription. Drop us a message at [email protected] and our team will assist you.
Holly GleichnerUnited States · 4 reviews · Experienced 2025-11-25 ·
The app works most of the time
The app works most of the time, though the location can sometimes freeze for 10–15 minutes. It’s fine if you don’t need real-time accuracy.
Reply from Geozilla2025-12-02
We're sorry for the issue.Please make sure all the needed permissions are granted, ensure your connection is stable, then restart your app and device. If the issue persists, reinstall the app. Should location inaccuracies continue, reach out to us at [email protected] for further assistance.
It runs quietly in the background and…
It runs quietly in the background and is easy to use. The timeline feature is helpful when you want to see past location details.
Reply from Geozilla2025-11-27
Thank you for rating us. We are thrilled that our product was able to meet your expectations. For any other questions or concerns, you can contact us anytime at [email protected].
Mitchell GrahamUnited States · 3 reviews · Experienced 2025-11-25 ·
I do get occasional location jumps
I do get occasional location jumps, but they usually settle on their own after a moment. Other than that, it’s been steady in day-to-day use.
Reply from Geozilla2025-11-27
We're sorry for the issue.Please make sure all the needed permissions are granted, ensure your connection is stable, then restart your app and device. If the issue persists, reinstall the app. Should location inaccuracies continue, reach out to us at [email protected] for further assistance.
I’ve been using it with my partner so I…
I’ve been using it with my partner so I can tell when he’s on his way home after late shifts. It’s been helpful for easing some worry on those nights.
Reply from Geozilla2025-11-27
Thank you for your feedback! Please don't hesitate to reach us at [email protected] if you have any questions.
I like it
I like it. The map is clear, and notifications are reliable. I just wish there were more settings to adjust.
Reply from Geozilla2025-11-26
We appreciate your feedback. If you require assistance with using the app, please drop us a line at [email protected].
Dilan WatsonCanada · 1 review · Experienced 2025-11-23 ·
My family has been using GeoZilla since…
My family has been using GeoZilla since last year. It has been useful for keeping track of everyone, especially checking in on my grandmother without disturbing her.
Reply from Geozilla2025-11-26
Thank you for rating us. We are thrilled that our product was able to meet your expectations. For any other questions or concerns, you can contact us anytime at [email protected].
The location isn’t always accurate and…
The location isn’t always accurate and jumps around sometimes, which can be annoying, but it’s still useful to have.
Reply from Geozilla2025-11-26
We're sorry for the issue.Please make sure all the needed permissions are granted, ensure your connection is stable, then restart your app and device. If the issue persists, reinstall the app. Should location inaccuracies continue, reach out to us at [email protected] for further assistance.
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