GeoZilla is your all-in-one family safety app, designed to keep you connected with your loved ones, no matter where life takes them. Whether you’re a parent, partner, or caregiver, GeoZilla helps you know where your family is, how they’re doing, and when they need you most. GeoZilla ensures the safety of your loved ones with state-of-the-art ML algorithms.Unlock the full potential of GPS: Locate kids, friends, and elders instantly using GPS on their phones. Stay connected and offer support when they need you. Advanced machine learning algorithms ensure their safety, giving you peace of mind.Crash Detection & Driver Safety: Crash Detection alerts your Emergency Contacts so you can get help faster. Driver Safety reports work to lower the risk of an accident by informing you of family members' phone use, speeding, and distracted driving.Driver Coaching: The motion sensors on your phone register every time a risk-inducing situation occurs to educate you and lower the possibility of an accident. Be informed if family members use their phone while driving, if they are speeding, or driving aggressively.Pair GeoZilla app with a GPS tracking device: Use GeoZilla app on your phone, or pair it with a GPS tracker. Choose from multiple wearable devices to keep track of your dog, attach to your kid’s bag, or use with your car. Find your tracker in seconds on the same map as your family. Find your loved ones, find your calm with GeoZilla.
Written by the business, not verified by us.
Is Geozilla legit?
Geozilla (geozilla.com) has a 2.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 68% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss App, Refund, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. People frequently encountered unexpected charges and recurring subscription fees that were billed without obtaining clear consent first. Consumers explained that the mobile application failed to deliver the location services promised and customer support completely refused to provide requested refunds. Reviewers repeatedly warned that canceling the ongoing subscription was extremely difficult, leading many users to take steps to prevent further charges.
Some people were satisfied with specific features, noting that the program synced smoothly between different devices and successfully helped them keep track of family members throughout the day.
Auto-generated from all reviews of this business. For reference only.
What people say
bill moranCanada · 2 reviews · Experienced 2026-01-07 ·
★★★★★
App does not work as it claims. You'll pay over and over
App does not work as it claims (or what your tech friends might tell you)....
Do not give them your payment information. They will add extra charges for upgrades and subscriptions you did not ask for. You are told must have not noticed the payment option or did not see the continue button. However, you did not get an email either telling you about these transactions. Shady as can be. Because you gave them your payment information, your credit card company can do little or nothing. It isn't fraud at that point. Stay clear. Yes, the subscription was cancelled after significant effort but the credit charges remain. Credit card company had to change the credit card number to prevent further charges.
Reply from Geozilla2026-01-19
Thank you for your feedback, and we are sorry for the inconvenience. We believe that you added to your service plan extra options that are not free of charge. We must ensure that none of the options are added automatically and can be easily skipped if you don't wish to add them to your plan. All the information about the features of the subscription plan is included in the confirmation email.
Also, we'd like to emphasise that the subscription auto-renews if it is not cancelled beforehand, and we are really sorry that you found the cancellation steps confusing and complicated. We will consider your feedback to improve our service in the future.
We’re sorry, but we weren’t able to identify your account in the system because we don’t have enough details. Kindly reach out to us at [email protected] so we can locate your account and assist with the refund. Best regards!
V
Vladimir RybitskiUnited States · 1 review · Experienced 2026-01-06 ·
★★★★★
Stay away
Stay away. This company a fraud. The worst GPS tracking ever!!!!
Reply from Geozilla2026-01-14
We are deeply sorry to hear about your negative experience.
The only way to subscribe is by entering your card details and completing the purchase on our checkout page. The accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page.
We understand your request, and as customer satisfaction is our priority, we have processed a refund for the last two charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
Angelina ChamblissUnited States · 2 reviews · Experienced 2025-12-24 ·
★★★★★
They are a legit company
Geozilla refunded the money that wasn't authorized, so thank you geozilla. It's deeply appreciated
Reply from Geozilla2026-01-06
We sincerely apologize for the inconvenience caused with the App.
We would like to clarify that the only way to subscribe is by entering your card details and completing the purchase on our checkout page. According to our system, you have created two accounts under different emails with us.
As far as we can see, you’ve purchased a trial Premium subscription at $2.99; you also upgraded your subscription with our Special Offer at $9.99/month on top. This upgrade grants you access to such extra features as unlimited crash alerts and detailed driving reports. Also, you ordered a "step by step guide to smarter location" for $8.99. The terms and pricing for these subscriptions are displayed on a separate offer screen after the main subscription purchase and can be skipped.
As customer satisfaction is our priority, we have processed a refund for all the charges and canceled the subscriptions. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
They charged me three times at the same time
$2.99 than $9.99 than 8.99.
Geozilla
Geozilla
$8.99
Thursday
Geozilla
$9.99
Thursday
Geozilla
$2.99
start.geozilla.com
The above data from my credit card
It is not easy to contact them..
Reply from Geozilla2026-01-05
We are sorry to hear about your negative experience.
Please note that the additional charges you mentioned are for the upsell subscriptions, which provide access to extra features within the app. The terms and pricing for these subscriptions are displayed on a separate offer screen after the main subscription purchase and can be skipped.
We truly value our customers and always strive to ensure a positive experience. We understand your request, and as customer satisfaction is our priority, we have processed a refund for the charges and canceled the subscription. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.
A
AnnaItaly · 9 reviews · Experienced 2026-01-02 ·
★★★★★
They promptly refunded me the undue…
They promptly refunded me the undue charges. I hope there aren't any more unwanted payments in the future. Thank you for the quick resolution.
Reply from Geozilla2026-01-02
Thank you for your kind feedback. We appreciate your support and are pleased to hear that you had a positive experience. Please don’t hesitate to reach out if you need any further assistance!
j
james smithUnited Kingdom · 8 reviews · Experienced 2026-01-01 ·
★★★★★
Quite literally scammed me avoid
Have changed my review as have refunded. I was emailing and asking to cancel and sating coild not get into account and was not receiving the reset password emails. I was aware needed to cancel, maybe was because over Christmas but was only receiving bulk email replies that where not listening to me :) thanks for refunding
Reply from Geozilla2026-01-02
We are deeply sorry to hear about your negative experience. We'd like to emphasise that the subscription auto-renews if it is not cancelled beforehand. The information about it was displayed on the checkout page and in the confirmation email, which was sent after the purchase.
We managed to locate your account in the system. We refunded your charge in full and cancelled your subscription. Please let us know if you require any additional assistance. We'll be happy to assist you. Best wishes!
L
LamarUnited States · 1 review · Experienced 2025-12-29 ·
★★★★★
So I tried the 3 day trial which was…
So I tried the 3 day trial which was supposed to be free . Instead I was charged 2.99 and than an additional .50 which seemed very odd . Than I realized to even use the app you have to purchase an additional subscription fee of about 6-8 more dollars. So I immediately attempted to cancel the trial and subscription the same day. However the app didn't allow me to cancel properly so I reached out to the support team I sent several emails ( like a half dozen or more) and noone helped accommodate me kept sending me to the same app and website where it didnt let me actual cancel. I explained this to them and told them I did not want future charges to be withdrawn from my account provided card info etc . Well here we are 3 days later on the day the trial ends and they attempted to withdraw 39.99 from my account what bs I'm pissed and raising hell.
Reply from Geozilla2026-01-02
We are deeply sorry to hear about your negative experience.
Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others.
To cancel your Apple subscription, open the Settings app, tap your name, select Subscriptions, choose the subscription, and then tap Cancel Subscription.
If you ordered via Play Store (Android): Go to the Play Store on your device. Then tap on Menu > Subscriptions. Find GeoZilla subscription there and disable auto-renew.
If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription.
Unfortunately, we could not find your account with provided information. Contact our support team at [email protected], and we’ll gladly review your case and issue a reimbursement.
The app itself is great for Android users! Support can only be reached via email, and its very responsive, within 72 hours and refund issued, should you wish so!
Reply from Geozilla2025-12-26
We are so grateful to hear that you find the app useful. It's a huge pleasure for us to cooperate with such customers. We'd like to emphasise that the app is available for both Android and iOS. If you require any help, feel free to reach out - [email protected]
Best wishes!
C
ConsumerUnited States · 1 review · Experienced 2025-12-21 ·
★★★★★
2401dolores
Reply from Geozilla2025-12-22
Thank you so much for your positive feedback! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. Kindly contact us at any time if you have any questions - [email protected].
Joanne LanSouth Africa · 1 review · Experienced 2025-12-22 ·
★★★★★
False Advertising
On their website they advertise as “simply locate through phone number”
But this is not the case at all. Your app must still be activated through an invitation.
This is extremely useless for people how are trying to locate their stolen phones.
And as if I wasn’t upset already. The customer support suggested I use “Find my IPhone”
And when I said but then you guys are falsely advertising your app. Here’s was the response: “ We are pretty sure you did not even try a single tip we sent in the previous email. Which might be useful in your case. “
VERY VERY USELESS. WOULD NOT RECOMMEND.
Reply from Geozilla2025-12-23
We regret to hear about your dissatisfaction. Kindly be informed that the advertisement does not claim you can locate every single phone simply by entering the phone number and tracking the location anonymously. The opposite side must accept your invitation, as this is a family locator app. We did not withhold any information from you before you decided to purchase the subscription. You can also locate your stolen phone if it was connected to GeoZilla earlier, or by using other tips recommended by our representative. We’re very sorry that you found our app to be unhelpful. Thousands of users rely on it every day to track the location of their loved ones, which is the core functionality of our app, and they are very satisfied with its performance.
We regret that this misunderstanding led you to leave a negative review, and we truly appreciate all feedback, as it helps us improve.
We managed to locate your account, and we can see that your payment has already been refunded.
In case you have any other questions or queries, feel free to contcat is at any time - [email protected]
Best wishes!
J
Jared CarlsonCanada · 4 reviews · Experienced 2025-12-11 ·
★★★★★
It’s useful for situations when someone…
It’s useful for situations when someone forgets to send a message that they’ve arrived home. That happens fairly often in our household, so having this option has been helpful.
Reply from Geozilla2025-12-15
We're thrilled to hear you had such a positive experience! Your feedback means a lot to us. If anything else comes up or you have any questions, feel free to contact us anytime at [email protected].
Archibald RylanUnited States · 3 reviews · Experienced 2025-12-13 ·
★★★★★
Everyone in the family uses it for…
Everyone in the family uses it for different reasons and we all agree it’s solid
Reply from Geozilla2025-12-15
We're thrilled to hear you had such a positive experience! Your feedback means a lot to us. If anything else comes up or you have any questions, feel free to contact us anytime at [email protected].
J
Jon HessyUnited Kingdom · 2 reviews · Experienced 2025-12-10 ·
★★★★★
Adding places is so easy and the map…
Adding places is so easy and the map actually looks nice. Rare for these apps
Reply from Geozilla2025-12-12
Many thanks for your feedback. We appreciate it, and we are delighted to cooperate with you. Feel free to reach out in case of any questions - [email protected]
Emily SUnited States · 5 reviews · Experienced 2025-12-10 ·
★★★★★
Been reliable enough for us
Been reliable enough for us. Couple small bugs but nothing that ruins it
Reply from Geozilla2025-12-12
We appreciate your feedback. If you require assistance with using the app, please drop us a line at [email protected].
It’s a handy app and works fine for what I need. I just wish the refresh time was a bit quicker, but overall it’s been useful.
Reply from Geozilla2025-12-11
Thank you so much for your positive feedback! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. Kindly contact us at any time if you have any questions - [email protected]
E
Edward PaxtonUnited States · 4 reviews · Experienced 2025-12-07 ·
★★★★★
The design is easy to navigate
The design is easy to navigate, and the location accuracy has been good for me so far. I haven’t run into any issues, and it’s worked reliably in my daily use.
Reply from Geozilla2025-12-11
Thank you for rating us. We are thrilled that our product was able to meet your expectations. For any other questions or concerns, you can contact us anytime at [email protected].
I use this with my roommate, and it’s been helpful for keeping track of each other without having to constantly check in. It’s made our day to day a bit easier.
Reply from Geozilla2025-12-10
Thank you for your kind feedback. We appreciate your support and are pleased to hear that you had a positive experience. Please don’t hesitate to reach out if you need any further assistance!
School pickups feel a lot more organized for us now. It can be a bit slower when traffic is heavy.
Reply from Geozilla2025-12-10
We are so grateful to hear that you find the app useful. It's a huge pleasure for us to cooperate with such customers. Thank you for being with us, and if you require any help, feel free to reach out - [email protected]
U
Upset in DenverUnited States · 1 review · Experienced 2025-12-05 ·
★★★★★
If I could give it fewer stars I would
If I could give it fewer stars I would.
The app is impossible to navigate through unless you keep paying for services you don't want. There is no way to call the company and speek to a representative. I requested a refund after I refused to pay for a family plan even though I do not have any other members. They gave a refund ofter an email I sent but took it away the next day... NO EXPLANATION and charged me again for a 3 day trial. So, now I have two charges for the 3 day trial and one monthly charge, and my account has been deactivated. I can't get in touch with anyone and no response to my emails. DO NOT USE THIS APP!!!
Reply from Geozilla2025-12-15
We are deeply sorry to hear about your negative experience.
Our subscription packages are designed to offer exceptional value for the services and features they provide.
Unfortunately, we could not find your account with provided information. Please share your issue with us at [email protected] and we will look into it at the earliest.
I use the app daily to check in on family, and it’s been easy to manage. Some features are paid, but the basics have been enough for what I need so far.
Reply from Geozilla2025-12-09
We are so grateful to hear that you find the app useful. It's a huge pleasure for us to cooperate with such customers. Thank you for being with us, and if you require any help, feel free to reach out - [email protected]
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