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Money & Insurance

Flex

ClaimedCollecting reviews

220 reviews

4.4220 reviews
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About Flex

Data updated
Website
getflex.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
220 reviews
Replies to negative
57% (13/23)
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About this business

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019.Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.

Written by the business, not verified by us.

Is Flex legit?

Flex (getflex.com) has a 4.4 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 57% of negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how incredibly helpful it is to split rent payments into manageable installments, taking away the heavy, stressful monthly burden of a single lump sum. Consumers also love the mobile application, describing it as very simple to use and extremely effective for staying entirely on track with household budgets. Some people were dissatisfied with the service fees, mentioning that membership costs and extra charges can sometimes be surprisingly high. Reviewers noted that unexpected fee increases or additional transaction costs made managing their monthly expenses much more difficult than expected.

Auto-generated from all reviews of this business. For reference only.

What people say

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Elisa Muniz · 1 review · Verified · Experienced 2026-07-07 ·

Flex has allowed me to avoid late fees

Flex has allowed me to avoid late fees. A life saver. I appreciate them

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Scott Allen · 1 review · Verified · Experienced 2026-07-07 ·

not much to say since i just join this…

not much to say since i just join this to pay rent so far i have no complaint

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George French · 1 review · Verified · Experienced 2026-07-07 ·

Flex makes it easier for me to budget…

Flex makes it easier for me to budget my rent into my income. Splitting my rent into 2 payments makes things easier for me

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Tommie Thomas · 1 review · Verified · Experienced 2026-07-07 ·

It’s really good just too many fees …

It’s really good just too many fees …. Not a fan of that

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Lisa Pettyjohn · 1 review · Verified · Experienced 2026-07-06 ·

Flex helps me manage my bills better

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Sharon Hanscom · 2 reviews · Verified · Experienced 2026-07-07 ·

Life is more enjoyable!

As a 76 yr. old widow living on a fixed income, Flex has allowed me to schedule my bills so I need not stress over all of them being due at once. I love how they work with me and the staff is friendly while remaining professional! Thank you, FLEX Sharon H. from AZ

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Nicci Egan · 1 review · Verified · Experienced 2026-07-06 ·

Can't beat simple!

Flex has made things so simple that i don't even have to pay attention anymore, i know my rent is paid on time, and the burden of a large payment being split in two is really helpful.

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Mckaylia Kearney · 1 review · Verified · Experienced 2026-07-07 ·

what I dislike his the balance my first…

what I dislike his the balance my first payment is 828 the second payment is 500 I feel like they should be equal out match rhe same price & that’s it that all other than that I love it

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Deborah Thomas · 1 review · Verified · Experienced 2026-07-07 ·

I love Flex

I love Flex! My main income source is SSI and I'm not paid until the 2nd Wednesday of every month. Rent is due on the 1st of every month so this gap caused me stress every month. I was always trying to save the funds to make payments on time. Now with Flex, the process is much easier. Also, the App allows you to make payments anytime you have the funds.

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Cat · 4 reviews · Verified · Experienced 2026-07-06 ·

Bravo Zulu …

I really appreciate this pay service option! Knowing my rent is paid in full and on time and being able to split my payments has put me at ease. Application process was simple and the payment reminder texts are also helpful.

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Gladys Smith · 1 review · Verified · Experienced 2026-07-07 ·

Im retired on a fixed monthly income

Im retired on a fixed monthly income. The Flex payments assist me in budgeting my monthly rent payment to coincide with dates I receive my unearned monthly income.

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Deion Gadsden · 4 reviews · Verified · Experienced 2026-07-06 ·

The split payment is so helpful in…

The split payment is so helpful in these times but the $14.99 a month payment is a bit much for what is offered. surprised there wasn't a deal in the beginning to attempt to offset the monthly charged.

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Yvonne Lunsford · 4 reviews · Verified · Experienced 2026-07-06 ·

For the first 4 months my payments were…

For the first 4 months my payments were taken on the day they were due. Now, they're taken between 2 and 3 days early. This results in my bank account being overdrawn, not once but twice a month. You can't chat with a human, only a chat bot that sends you in frustrating loops I'm likely ending my flex service. You want my customership? Be a little more user friendly.

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Christine · 1 review · Verified · Experienced 2026-07-07 ·

My experience is great

My experience is great. I've had no technical issues or any other customer service type issues. My payment is paid on the 1st which is such a big stress relief for me and the ability to make multiple payments is really a huge help. Using FLEX is easy, reliable, and a great service.

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Cristina Galvan · 1 review · Verified · Experienced 2026-07-07 ·

Best financial decision I’ve made this year

The app is super easy to use. I love the flexibility of being able to choose my own payment dates. Has helped me manage my monthly bills and has helped me stay on budget.

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Vivian M. · 1 review · Verified · Experienced 2026-07-06 ·

Love the idea of splitting the amount…

Love the idea of splitting the amount with flex knowing that my full rent payment is paid.

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Martha Crutcher · 1 review · Verified · Experienced 2026-07-07 ·

It helps to be able to pay my rent

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Lisa Duncan · 1 review · Verified · Experienced 2026-07-07 ·

I am able to have my rent paid on time…

I am able to have my rent paid on time to avoid late fees. I can also have my payments taken out close to my paydays.

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Ryland Ratty · 1 review · Verified · Experienced 2026-07-07 ·

Altogether just has been just a big…

Altogether just has been just a big help to m e

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Alexander Estrada · 1 review · Verified · Experienced 2026-07-01 ·

Some of us don't get weekly checks

Some of us don't get weekly checks. As a person who gets a monthly check, bi-weekly checks and tri-weekly check Flex helps spread your rent overtime. ✌🏻🎶

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