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Money & Insurance

Flex

ClaimedCollecting reviews

220 reviews

4.4220 reviews
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About Flex

Data updated
Website
getflex.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
220 reviews
Replies to negative
57% (13/23)
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About this business

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019.Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.

Written by the business, not verified by us.

Is Flex legit?

Flex (getflex.com) has a 4.4 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 57% of negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how incredibly helpful it is to split rent payments into manageable installments, taking away the heavy, stressful monthly burden of a single lump sum. Consumers also love the mobile application, describing it as very simple to use and extremely effective for staying entirely on track with household budgets. Some people were dissatisfied with the service fees, mentioning that membership costs and extra charges can sometimes be surprisingly high. Reviewers noted that unexpected fee increases or additional transaction costs made managing their monthly expenses much more difficult than expected.

Auto-generated from all reviews of this business. For reference only.

What people say

F
Francisco Gonzales · 1 review · Verified · Experienced 2026-07-07 ·

MADE THAT RENT BABI3333

Helps with my budget and my savings.. love flex it helps..love ❤️ 😍 💖

C
Charlene Diane Brown · 1 review · Verified · Experienced 2026-07-07 ·

I love separating the rent

I love separating the rent! It makes life easier!!

T
Trinna Buchanan · 1 review · Verified · Experienced 2026-07-07 ·

The Flex payment has really made a…

The Flex payment has really made a difference in my finances

J
Judy Snyder · 1 review · Verified · Experienced 2026-07-07 ·

Flex keeps me informed about my…

Flex keeps me informed about my payments.although I find their website is confusing .

A
Addyson · 2 reviews · Verified · Experienced 2026-07-13 ·

Works perfectly for me.

B
Beatriz · 2 reviews · Verified · Experienced 2026-07-07 ·

Freedom not to worry it's the 1st of…

Freedom not to worry it's the 1st of the month again. Auto payments help releave stress.

A
Ashley Zimmerman · 1 review · Verified · Experienced 2026-07-06 ·

Flex is the best!

Flex has truly been a lifesaver. Just when I was beyond stressed, I discovered Flex & it helped ease my mind & my financial situation.

J
Jeff · 1 review · Verified · Experienced 2026-07-06 ·

So far so good

So far so good, it gives me flexibility and less stress

M
Michele Fukuda · 1 review · Verified · Experienced 2026-07-07 ·

It just nice to be able to split my…

It just nice to be able to split my rent payments.

M
Mia · 2 reviews · Verified · Experienced 2026-07-07 ·

Using flex has decreased my credit…

Using flex has decreased my credit score simply because what’s being reported to the credit bureau are lies. In order to use flex I have to first pay over 60% of my rent up front and flex will cover the remaining which is always $707, nothing more or nothing less. I pay around $1260.00 before flex will pay $707.00 but flex is lying as if I was financed around $2000.00 for a 24 month term when in reality the true amount financed was only $700.00 for less than a 30 days term. The $700.00 must be paid before the last day of the month in order to continue to use flex on a month to month basis. Flex charges an additional $7.00 fee to make a debit card payment which brings my remaining balance to $707.00 and charges around $13.00 to make a debit card payment for the first payment at the beginning of the month which brings my amount due to around $1260.00 not to mention that the $1260.00 must be paid first before flex will pay the remaining balance. There is also a $15 membership fee every month on the 15th. I am paying around $35.00 in fees every month for $707.00. No one should have to pay $13 or $7 to make a debit card payment. When I first signed up for flex my bank blocked this company from receiving payments out of my bank account and warned me that this company has been reported as fraud. I’m now I understand.

C
CHRISTIE HARRIS · 3 reviews · Verified · Experienced 2026-07-07 ·

Thanks Flex

I'm not very tech savvy but the Flex site is very easy to use and explains everything in detail. Flex has helped me with my budget so much. Thanks Flex!

N
Nisa Barber · 2 reviews · Verified · Experienced 2026-07-07 ·

Flex is great gives you Flexibility!!

J
Jessica Grimes · 1 review · Verified · Experienced 2026-07-06 ·

With flex it makes it so easy to make a…

With flex it makes it so easy to make a payment. Instead of running around trying to find a store that does money orders flex also let you pick the date that you can pay your second payment

D
Dianna Person · 1 review · Verified · Experienced 2026-07-07 ·

Easy to use

Easy to use, pick your dates. Helps your credit for sure

D
Delores · 1 review · Verified · Experienced 2026-07-01 ·

Flex is there when you need help with your rent Good honest app.

A great service you can depend on when needed. If you can’t cover your whole rent at the first of the month you can split it. This helps tremendously. Try Flex

B
Brenda Denson · 1 review · Verified · Experienced 2026-07-07 ·

The experience was great,no worries of…

The experience was great,no worries of my rent being deducted in flex pay.Payments was always on time.I love the split payments each month.Flex is great.

P
Person · 1 review · Verified · Experienced 2026-07-07 ·

2 price increases in 3 months

2 price increases in 3 months! Borderline false advertising

M
Marcus Smith · 1 review · Experienced 2026-07-10 ·

Raising Fees ?

I have had a decent experience with flex these past few months. But this bogus explanation I received today on the app on how they are raising the fees? Is nonsense. Just say you raising fees. Nothing changed in the app. No new layout, changes to how payments are made, nothing. But now you raising the fees?

S
Stacey M. · 2 reviews · Verified · Experienced 2026-07-07 ·

I haven't experienced any problems

I was able to get signed up right away. Everything has happened exactly the way that I was informed that it would (very transparent). I receive timely reminder messages of when payments will be deducted from my account.

S
Sylvia L. · 3 reviews · Verified · Experienced 2026-07-06 ·

Helps balance the budget

Flex was a Godsend, splitting the rent into two payments helps to free up a little money for other bills that’s due at the beginning of the month. I was a bit nervous at first worried that they wouldn’t really pay my rent on time and have me messed up, but as long as you make your payments on time they send off your full rent on time. I pay half on the 1st and the other half on the 17th (i also loved the fact that you decide on the date for your second payment).

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