Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019.Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.
Written by the business, not verified by us.Flex (getflex.com) has a 4.4 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 57% of negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how incredibly helpful it is to split rent payments into manageable installments, taking away the heavy, stressful monthly burden of a single lump sum. Consumers also love the mobile application, describing it as very simple to use and extremely effective for staying entirely on track with household budgets. Some people were dissatisfied with the service fees, mentioning that membership costs and extra charges can sometimes be surprisingly high. Reviewers noted that unexpected fee increases or additional transaction costs made managing their monthly expenses much more difficult than expected.
Auto-generated from all reviews of this business. For reference only.The ease of making on time monthly payments with flex is so easy. I love it.
This made our day, Lisa! We're thrilled to hear that Flex is making on-time payments easy for you. Thank you for being with us! 💜
Making rent easy and simple is our favorite thing to do. We're thrilled it's hitting the mark for you! 🎉
Flex makes paying my rent so simple and stress-free!! I love the convenience! Being able to split my rent payment helps me manage my finances!
We're really glad Flex is simplifying rent payments and helping you manage your finances through payment splitting. Thanks for sharing. 💜
Easy is exactly what we're aiming for. So happy it's working for you! 💜
We're glad to hear that you're having a great experience with Flex, Rashaud. Thank you for sharing your experience! 💜
FLEX payment saved me during I time when my income had decreased. Very easy to use. Thanks FLEX!
This is exactly why we built Flex. We’re grateful we could support you during a difficult time. Your trust means a lot to us. 💜
I love the idea of helping people, including myself l, to the opportunity to better afford to living by splitting rent. BUT, all the fees shows it’s a company that is out to make as much money as they can.
We hear your concern about fees, and we genuinely want to help clarify how they're calculated. Your fees are based on your rent amount and the portion of your credit line you're using. Here's a helpful article that breaks it down: https://bit.ly/45hNWB9. If you'd like a personalized breakdown of your specific fees, please email us at [email protected] and we'll walk you through exactly where each charge comes from.
As high as rent is these days this app helps tremendously!
We love hearing this, Zachary! We're so glad that Flex is making such a big difference for you. 💜
I’m always glad to know I can have a little extra in my pocket and Flex helps me do that all the time I need it.
Having that extra cushion when you need it most—that's the Flex promise! We're so glad we're delivering for you. Thanks for your continued trust!
We love hearing this, Duriel! Thank you for trusting Flex. 💜
Easy to use. Can update the second payment date quickly. My rent is now always on time even when I can't pay the full amount. Excellent service.
Thank you for sharing your experience. We're glad to hear that Flex is helping you stay on top of your rent payments. 💜
We appreciate that feedback! Easy to work with is what we strive for every day. Thanks for choosing Flex!
Excellent service is our goal! We're grateful you experienced that with us. Thanks for the kind words!
Flex has been a godsend splitting, took the monthly away much of the burden my exorbitant rent. Made it more comfortable to live decently. The company's Ease of use, clear information as to due dates and reporting is very helpful as well.
We’re thrilled to hear that splitting rent is making things easier and more manageable for you. It’s great to know that our clear due dates and reporting features are helpful. Thank you for choosing Flex! 💜
Honestly a great service, makes it easier to manage day to day expenses when 1/3 of my biweekly checks goes straight to my rent, frees me up to make 2 smaller payments instead of one full one. They even allowed me to adjust my payment after a couple months, pretty cool service.
Splitting rent into two payments instead of one big hit—that's exactly what we built Flex for. And we love that you were able to adjust your setup after a couple of months to match your needs better. Thanks for being with us! 💙
Flex has helped us so much, especially with school coming up it help on other costs and being able to be flexible and being able to pay other bills and jot be behind. I highly recommend Flex. Everything was so easy to do starting with the application to the service itself.
Hearing that Flex is helping you manage school costs and stay on top of your bills is exactly what we built this for. Thanks for the recommendation—we're so glad you're having a smooth experience from signup to payment! 💜
An excellent alternative for managing your expenses ⭐⭐⭐⭐⭐ Flex is a huge help when unexpected financial issues arise. It allows you to pay your rent at your own pace, rather than making a single, large, and burdensome payment. The process is simple and transparent, and it really helps keep your finances under control during the toughest months. An excellent and much-needed tool.
Splitting rent into manageable payments is exactly what we built Flex for—so glad it's helping you stay in control during the tough months. Thanks for taking the time to share this! 💜
This company offers zero customer service in real time. Does not allow you to address the current month's rent. Does not allow you to cancel their useless app from a laptop. Does not offer a real person to help on their chat, even when their app asks if they can make it right. If I could give zero stars, I would.
Hi Linda! We're sorry you felt stuck and couldn't get real-time help with your rent. Please email your account details to [email protected]. Our live team will check your account, explain your options for this month, and help with your cancellation.
I used Flex successfully for two months, then my August payment failed because Flex said my previously accepted bank was no longer supported. I received no advance warning. The app showed a deadline and Flex's Help Center described a manual retry option, but that option never appeared. I contacted support repeatedly before the deadline. One agent instructed me to place $3,030 into Flex Funds and said he would proceed after I did so. I followed the instruction, but the payment was not completed and the agent stopped providing timely assistance. Other agents repeatedly sent instructions that did not match the actual situation: Zillow would not accept another submission and the app had no manual payment control. My requests for a supervisor and phone call were not acted upon before the deadline. Flex then used the expired deadline as the reason it could no longer process the payment. The result was a returned rent payment, interruption of my rent reporting, an Experian warning of possible credit impact, more than 12 hours wasted trying to fix the problem, and severe distress. Flex eventually initiated a refund, but the $3,030 could remain unavailable for 3–5 business days—even though I put the money into Flex only because its representative told me to do so. The issue was not merely a declined payment. It was a chain of incomplete disclosures, missing app functionality, conflicting instructions, slow support, and a failed escalation process. I am pursuing formal complaints and reimbursement for any resulting fees or reporting harm.
We sincerely apologize to hear about your experience. This is not the experience we want you to have with us, and we will be reaching out shortly to assist you.
I PAID MY AUGUST RENT ON TIME STARTING ON JULY 30, MADE ALL OF THE PAYMENTS BEFORE 3PM AUGUST 5TH LIKE THE APP SAYS IF YOU HAVE FUNDS IN YOUR FLEX ACCOUNT THEY WILL USE THEM FIRST THEY STILL ARE THERE AND THEY TRIED TO TAKE MONEY FROM MY BANK ACCOUNT WHEN THERE WAS NO NEED DO NOT USE THEM I WILL KEEP MY REVIEW UP UNTIL MY AUGUST RENT IS PAID AND MY RENTAL OFFICE IS NOTIFIED OF THEIR CATASTROPHIC MISTAKE THIS IS MY LIFE THIS APP IS SUPPOSED TO MAKE LIFE EASIER, NOT WORSE.
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