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Money & Insurance

Flex

ClaimedCollecting reviews

220 reviews

4.4220 reviews
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About Flex

Data updated
Website
getflex.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
220 reviews
Replies to negative
57% (13/23)
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About this business

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019.Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.

Written by the business, not verified by us.

Is Flex legit?

Flex (getflex.com) has a 4.4 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 57% of negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how incredibly helpful it is to split rent payments into manageable installments, taking away the heavy, stressful monthly burden of a single lump sum. Consumers also love the mobile application, describing it as very simple to use and extremely effective for staying entirely on track with household budgets. Some people were dissatisfied with the service fees, mentioning that membership costs and extra charges can sometimes be surprisingly high. Reviewers noted that unexpected fee increases or additional transaction costs made managing their monthly expenses much more difficult than expected.

Auto-generated from all reviews of this business. For reference only.

What people say

You will love it!

Very easy to start the program! Has been a blessing being able to split the payment. I highly recommend this company!

Reply from Flex2026-08-12

The fact that you found it so easy to get started and that payment splitting has become a blessing for you is exactly the kind of feedback that keeps us going; hearing it's working for you means everything. Thanks for taking the time to recommend us! 💜

So helpful

I love that this is available because in today's America we need all the help we can get when it comes to money. I truly would not be able to make things work without Flex as an option. All apartments should accept Flex. The service fee is worth it. I would recommend it for sure.

Reply from Flex2026-08-12

Knowing Flex is your go-to solution for making rent work is the best feedback we could get. Your recommendation and recognition of the service's value are greatly appreciated. So glad we're helping! 💜

I wanted to speak with an agent

I wanted to speak.with an agent to cancel a rental payment. No option to speak.with an agent so.the best I could do was reschedule the payment. Need to.cancel.as we no longer lease that property

Reply from Flex2026-08-10

We sincerely apologize to hear about your experience with the rent payment. Please email us at [email protected] with the subject line “ATTN: Flex Customer Care” so we can look into this further.

Flex helps me manage my money better

Flex helps me manage my money better. I am truthfully so appreciative for a company like this, being a single mother is tough and having flex just makes life a little easier by paying my rent ontime for me while I repay flex in 2 payments.

Reply from Flex2026-08-12

Knowing Flex is helping you manage rent predictably while you balance everything as a single mom is exactly why we built this. That two-payment structure takes real pressure off, and we're so glad it's working for you!💜

Going great.Has been super beneficial…

Going great.Has been super beneficial to my living arrangements being far from my home state. I just only thought that the split would be bigger.

Reply from Flex2026-08-12

Living far from home adds a lot of complexity to managing rent, so we're really glad Flex is simplifying things for you. Your point about the split size is noted; feedback like this helps us understand what would work better for our users. Thanks for taking the time to share! 💜

It’s been very helpful with the flex…

It’s been very helpful with the flex line and I don’t have to pay rent all at once. And not having a job for awhile. Thank you so much.

Reply from Flex2026-08-12

This is exactly why we built Flex. We're so glad the credit line and flexible payments have been helpful for you. Your appreciation means a lot to us. 💜

My experience with Flex has been…

My experience with Flex has been amazing!! This helps me keep more money in my pockets after the first payment to be able to pay my other bills. I will recommend flex to anyone who is struggling with rent payments.

Reply from Flex2026-08-12

Splitting rent into manageable payments is exactly what we built Flex for. We're so glad it's freeing up cash for your other bills and making things easier. Thanks for the recommendation; it means everything! 💜

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