Absolutely awesome
Reply from Flex2026-08-13
We love your enthusiasm! Thanks for the amazing support—you're awesome!
About Flex
Data updated- Website
- getflex.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 220 reviews
- Replies to negative
- 57% (13/23)
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About this business
Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019.Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.
Written by the business, not verified by us.Is Flex legit?
Flex (getflex.com) has a 4.4 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 57% of negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention how incredibly helpful it is to split rent payments into manageable installments, taking away the heavy, stressful monthly burden of a single lump sum. Consumers also love the mobile application, describing it as very simple to use and extremely effective for staying entirely on track with household budgets. Some people were dissatisfied with the service fees, mentioning that membership costs and extra charges can sometimes be surprisingly high. Reviewers noted that unexpected fee increases or additional transaction costs made managing their monthly expenses much more difficult than expected.
Auto-generated from all reviews of this business. For reference only.What people say
I’m so appreciative of this app if it…
I’m so appreciative of this app if it wasn’t for flex, I would’ve been evicted by now. This is truly phenomenon, especially the way the cost of living is nowadays. I would recommend flex to any and everybody.
Reply from Flex2026-08-13
Your trust in us during that critical time means everything. Flex is honored to be part of your journey, and we're grateful for your recommendation. Thank you, Anitra!
Flex is 1 of the best payment options…
Flex is 1 of the best payment options Ive ever used & its very helpful.I Love it
Reply from Flex2026-08-13
Hello Michael, feedback like this fuels our mission! We're thrilled Flex is one of your go-to payment solutions. Thanks for the love!
ADULTING
Help me pay my Rent on Time.
Reply from Flex2026-08-13
We're so glad Flex is helping you stay on top of your rent! Thanks for trusting us!
I love it here!
I love it here!! Thx flex please go to flex they’re the best.
Reply from Flex2026-08-13
Knowing you love using Flex and that you're recommending it to others means everything to us. So grateful to have you with us, Jessica! 💜
I would like to see further options for…
I would like to see further options for being able to pay. If we were able to split payments 4 ways as well, it would make this payment option even better.
Reply from Flex2026-08-10
Hello Kyle, we appreciate your suggestion about splitting payments into 4 ways instead of 2. Feedback like this helps us improve and better serve our community. We’ll share your idea with the team.
I really appreciate it
I really appreciate it. It’s been good for me that’s far.
Reply from Flex2026-08-13
Knowing it's making a real difference for you is what keeps us going. Thanks for the kind words! 💜
Flex has been so helpful in me being…
Flex has been so helpful in me being able to manage my money throughout the month
Reply from Flex2026-08-13
Thank you so much for your kind words! We're thrilled to hear that Flex is helping you manage your money with ease throughout the month. Your support means a lot to us!
Game changer
Paying rent can take a big chunk out of your finances, but with Flex and it's flexibility you can manage your finances with ease and its payment method. It has truly been a game changer for me. Flex no hassle method of paying for rent was and is a wonderful discovery for me.
Reply from Flex2026-08-13
Hello Kristina, that's the impact we hope to create! Flex transforms how people manage rent, and we're so grateful it's been a game changer for you.
The ability to make our payments easier…
The ability to make our payments easier and more efficient.
Reply from Flex2026-08-13
Hello Chad, we love that Flex makes your payments easier and more efficient! That's exactly what we're designed to do. Thanks for your support!
Easy to use extremely helpful my…
Easy to use extremely helpful my current situation
Reply from Flex2026-08-13
We appreciate your kind words, Gabriel! We're thrilled to hear that you found Flex easy to use and helpful when it mattered most. Your trust means a lot to us, and we're always here to support you.
Prompt and seamless payments.
Reply from Flex2026-08-13
Knowing that payments are flowing smoothly for you is genuinely what we're here for. We really appreciate you taking the time to share. 💜
Flex help me when I needed it most
Reply from Flex2026-08-13
Being able to help during tough times is what Flex is all about. We're so glad we could be there for you! 💜
There is there when you need it
I want to say this deve is real thank you flex
Reply from Flex2026-08-13
Thank you so much for your kind words. It means a lot to us to know that we can be there for you. Thank you for sharing your experience. 💜
I was late paying my rent
I was late paying my rent. Got an email from Flex that I could pay late until 8/9 @ 3pm EST. Link to make a payment in app didn’t work & was not given an option to pay. Chatbot gave useless canned responses. Filed a formal complaint in their app. Response was that funds weren’t available to withdraw is a lie because I had later deposited enough to cover it. I get alerts on any attempted transactions & they did not try later. They will lie & lead you on & send fake emails.
Reply from Flex2026-08-10
Hello Coby, we're truly sorry you experienced this, and we understand your frustration. The failed payment link, unhelpful support, and missed deadline are serious issues we need to investigate immediately. We're reaching out to you via email to investigate what happened with your payment link and deposit. Thanks for letting us know about this issue—we're going to reach out to you directly to help troubleshoot and find a solution. Please keep an eye out for our email!
It really helps me out
Reply from Flex2026-08-13
Hi Jamesha, we're so happy to hear that we're able to make things a little easier for you and help with your rent. Your feedback means a lot to us!
Excellent application
Reply from Flex2026-08-13
We love designing features that make things easier for you - we appreciate your support with Flex!
Very helpful and constructive
Reply from Flex2026-08-13
Thank you for your kind words. We're glad to hear that Flex has been helpful and constructive for you. 💜
This company makes me can sleep better…
This company makes me can sleep better at night knowing that my rent is paid in full and i have time to pay back the money. Thank you people to come up with this idea.
Reply from Flex2026-08-13
Everton, that peace of mind at night is everything! Knowing rent's covered and you've got time—that's why we built Flex. So grateful you're with us 💜
They are coming through on a promise…
They are coming through on a promise for excellent service. Thank You!
Reply from Flex2026-08-12
We’re so glad you’re having a great experience with our service and features - we're really happy that Flex is working smoothly for you 💙
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