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Money & Insurance

Flex

ClaimedCollecting reviews

220 reviews

4.4220 reviews
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About Flex

Data updated
Website
getflex.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
220 reviews
Replies to negative
57% (13/23)
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About this business

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019.Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.

Written by the business, not verified by us.

Is Flex legit?

Flex (getflex.com) has a 4.4 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 57% of negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how incredibly helpful it is to split rent payments into manageable installments, taking away the heavy, stressful monthly burden of a single lump sum. Consumers also love the mobile application, describing it as very simple to use and extremely effective for staying entirely on track with household budgets. Some people were dissatisfied with the service fees, mentioning that membership costs and extra charges can sometimes be surprisingly high. Reviewers noted that unexpected fee increases or additional transaction costs made managing their monthly expenses much more difficult than expected.

Auto-generated from all reviews of this business. For reference only.

What people say

I'm going to be frank here

I'm going to be frank here. That I would even have the need to split a monthly payment is an affront in itself, the additional fees aren't exactly helpful. The cost of everything is going up, the one thing that isn't is my wages.

Reply from Flex2026-08-10

We’re sorry to hear that the app hasn’t met your expectations. We understand your concerns about payment flexibility and the additional fees, and we appreciate your feedback, as it helps guide our efforts to improve. Thank you for giving us the opportunity to do better.

Flex-Assist & Fees

Everything has been Great however, I understand that, your company needs to make money and fees but I only been with Flex a short period time and my membership fees went up after just using it for 3 months. I just think it should go up after a year and on a yearly base. Other than that, it been working fine and for my needs especially being a single parent. Thank-You.

Reply from Flex2026-08-13

Thank you for sharing your feedback about the timing of the fee increase—it’s really valuable to us. If you have any questions or concerns, please reach out to [email protected]. We’re happy to clarify anything and make sure you feel confident using our service. We’re glad to hear Flex is working well for you, and we truly appreciate your patience as we continue to improve. Thanks so much for being part of our community!

Flex into a better style living

Flex has helped me manage my finances after starting over from scratch! It’s taken me from trying to match pay checks to bills and given me the freedom to pay off some debt a little easier and a little faster!

Reply from Flex2026-08-13

We're so proud of your financial turnaround! Knowing Flex helped you go from starting over to building real financial control is incredible. That's what we're here for. 💜

I Love Flex

Very Good tool when you are paid biweekly , this app is awesome they really help me to regain control of all my other finances so i am not struggling to pay a lump sum all at once

Reply from Flex2026-08-14

Knowing you've regained control of your finances and aren't scrambling to cover a massive lump sum is exactly the outcome we're here to create. Thanks for letting us know it's working! 💜

I love that I got this chance to get…

I love that I got this chance to get this app for paying my rent I never have to worry about it anymore it's a life saver for me and my family. Thank you Flex The service is very good application was easy to sign.

Reply from Flex2026-08-14

Thank you so much for your kind words, Hilda. We're grateful to hear that Flex has made such a positive difference for you and your family. Your trust means a lot to us! 💜

I was having a discrepancy with my…

I was having a discrepancy with my apartment complex, and they were not making me pay the amount in question until we had resolved the dispute. Flex paid it, and I just then said, "Oh well." It was a around $200 over the amount I had asked them to take out at the beginning of the month. Other than that, It's been helpful.

Reply from Flex2026-08-14

The $200 overage situation shouldn't have happened, and we're glad Flex stepped in to cover it while you worked things out with your apartment complex. We're pleased the service has been helpful, and we value your feedback, Kathy.

Rent with peace of mind

I work and make decent money but in order to be able to survive or stay afloat you have to have two incomes. But with Flex I feel at peace no roommates needed no relationship needed being able to split my rent payment in two works out perfectly; Thank you Flex

Reply from Flex2026-08-14

Thank you so much for your kind words, Sabrina! We're so glad to hear Flex is giving you the freedom and peace of mind you need. 💜

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