Giftfors (giftfors.com) has a 3.3 out of 5 rating on OK.one, based on 148 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 39% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally helpful staff, noting that customer support representatives always respond quickly to questions and resolve problems effectively. Many individuals genuinely appreciate the smooth website navigation and the continuous dedicated assistance provided by team members throughout the entire purchasing journey.
However, some people mentioned that shipments frequently experienced unexpected delivery delays or that received items did not accurately match online product descriptions. Shoppers also noted occasionally receiving physically damaged goods, missing pieces, or completely incomplete orders hidden inside their delivery packages. Others felt frustrated when tracking information was unclear or when waiting extended periods for a resolution.
Auto-generated from all reviews of this business. For reference only.
Zero stars. A scam. Sent the advent calendar completely crushed with missing items and duplicate days and then said I would have to pay to send it back to China to be reviewed for a refund along with a guilt message about supporting children. A sad and terrible experience. Lesson learned. Never again.
Reply from Giftfors2025-08-05
Dear Melissa!
We are deeply sorry to hear that your shopping experience did not meet your expectations. We sincerely apologize for this.
We always prioritize product quality and customer satisfaction. I will forward your valuable feedback to the relevant team for further improvement.
If you still need assistance, please feel free to contact us at [email protected]. We are committed to providing further support and solutions.
Thank you for your feedback and look forward to providing you with a better experience in the future.
Best regards
Olivia
The product purchased looked NOTHING like the picture! When I asked for a refund, they offered me a discount on the purchase. I replied and said I am not interested in a discount. The quality of product looked nothing like the picture. They told me if I wanted a refund, it would cost $20 to send back. The total purchase was $50. I went to post office to mail back to the China address they listed. It would cost $30 from Arizona. This is a total scam. DO NOT purchase a thing from these people. Plus, from the time of purchase until receiving the product was over 60 days.
Reply from Giftfors2025-08-05
Dear Lisa，
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
Regarding your feedback regarding the "product not matching the advertisement," we take it very seriously and sincerely invite you to contact us with your order number and photos of the product you received.
Contact email: [email protected]
We will promptly verify and properly address your issue, including but not limited to replacement, compensation, and other reasonable options, to ensure your rights are protected.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I bought three stationary advent calendars for a total of $90.00. The calendars were complete garbage. The numbered boxes were suppose to be numbered 1-24, but instead I got numbers 4, 24, 8, 16 and 20 repeated over and over. It was suppose to have a personalized name on the box, instead all three said Francesca. I don’t even know a Francesca 😂. Inside the boxes were random pieces of garbage paper. Unless you want sadness, embarrassment, and regret, sprinkled with a bit of oh my, I can’t believe I fell for that, don’t shop here. If you know a Francesca, I have a pretty awful present for her.
Reply from Giftfors2025-08-05
Dear Stephanie!
We are deeply sorry to hear that your shopping experience did not meet your expectations. We sincerely apologize for this.
We always prioritize product quality and customer satisfaction. I will forward your valuable feedback to the relevant team for further improvement.
If you still need assistance, please feel free to contact us at [email protected]. We are committed to providing further support and solutions.
Thank you for your feedback and look forward to providing you with a better experience in the future.
Best regards
Olivia
It took over a month to receive the product I ordered. The product didn't come close to the description or picture. The little pouch of sweaty affirmations did not contain a pouch. The exact same affirmation was on each wooden card. It wasn't an affirmation shown in the picture. I will never buy anything from this site again.
Reply from Giftfors2025-08-05
Dear Chris，
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
Regarding your feedback regarding the "product not matching the advertisement," we take it very seriously and sincerely invite you to contact us with your order number and photos of the product you received.
Contact email: [email protected]
We will promptly verify and properly address your issue, including but not limited to replacement, compensation, and other reasonable options, to ensure your rights are protected.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
It took over a month to receive my package. It was suppose to be a boo box and I was to exchange gifts on the 1st but unfortunately i look like a fool with nothing waiting on this package. I contacted the company numerous times asking for a refund because wasn't receiving a tracking number or anything and if I wasn't getting it by the first I no longer wanted it. I finally got the package on the 16th of October (ordered in the 13th of September) and it is a complete waste of money. It seemed as if it would be filled with nomes even has a picture of one of the outside of the box, NOPE it's full of ten cent toys and two freaking nomes. This is a complete scam and I am beyond mad I wasted my money, I hope someone sees this review and it saves them time, hassle and a lot of money
Reply from Giftfors2025-08-05
Dear autumn!
We are deeply sorry to hear that your shopping experience did not meet your expectations. We sincerely apologize for this.
We always prioritize product quality and customer satisfaction. I will forward your valuable feedback to the relevant team for further improvement.
If you still need assistance, please feel free to contact us at [email protected]. We are committed to providing further support and solutions.
Thank you for your feedback and look forward to providing you with a better experience in the future.
Best regards
Olivia
Do not buy from this site! Scam! Research sites before buying. Also, Paypal says guarantee buyer protection, which is not true! Don’t lose your money.
Reply from Giftfors2025-08-05
Dear Cory，
We sincerely apologize for the unpleasant experience you had during your purchase. We understand your frustration and concern and take your concerns very seriously.
Regarding your feedback, we would like to further assist in verifying and addressing it. To protect your personal information, please contact us at the following email address:
Contact Email:[email protected]
We are committed to doing our best to verify your order status and, based on the results of our verification, provide a reasonable solution, including reissue, refund, or other compensation.
We apologize again for the inconvenience caused and thank you for your understanding and cooperation.
Best regards
Olivia
I would leave zero stars if I could as this company is a scam/fraud. I ordered an ornament, they promptly took my money and sent me a confirmation email on 9/9/2024. I sent an email looking for a tracking number on 9/13/2024 and was told my order is being processed and to keep an eye on my inbox and spam folder. I sent another email on 9/26/2024, again, looking for a tracking number and received the exact same computer generated response as the first one. I sent another request for a tracking number, my product or my money back on 10/5/2024 and got the same computer generated email for a third time. In the time I've been waiting on this company, I have placed orders with two other online companies like theirs and have received what I ordered from one and just got the email the other is on the way. Yet, here I am, still waiting to get what I ordered and paid for from GIFTFORS company. This company is a scam and needs to be reported to the FTC.
Reply from Giftfors2025-08-05
Dear Customer，
First and foremost, we sincerely apologize for the inconvenience and disappointment you experienced during your purchase.
We take your feedback very seriously. Regarding your repeated lack of response, we will immediately conduct an internal investigation.
Please contact us at the following email address:[email protected]
Please rest assured that we have no intention of delaying any order or response; every order is of paramount importance to us. If any errors are identified, we will promptly arrange for a reissue or refund, and provide appropriate compensation to compensate for your inconvenience and frustration.
We understand your concern and sincerely hope to have the opportunity to properly resolve this issue for you.
Looking forward to hearing from you.
Best regards
Olivia
Link to a phishing site where the tracking should be
I ordered an item and received confirmation of my order. Later, I received a notice that the order was being shipped. There was a tracking number in the email which I clicked on. It took me to a phishing site, blocked by malwarebytes. The shipping site was listed by name in the email, 17track, which I think is legit, but 17track says that shipping number has not been shipped even though it's been three days since I received the tracking number in the email.
Update: I put in a fraud complaint with PayPal and the vendor sent me a new tracking number, which did correspond to an actual package which I did eventually receive. I added stars for that, but I still think the whole experience was a bit off. I’m pretty sure the item sent is a copy or forgery of the original, since I belatedly checked the website of the creator. They said they only sold the legit product at certain sites. But at least I got something. Buyer beware, I guess.
Reply from Giftfors2025-08-05
Dear Customer，
Thank you very much for your feedback. We are deeply sorry for the situation you encountered.
Regarding the suspected counterfeit product you mentioned, we take this matter very seriously and are willing to further verify and resolve it for you. To expedite our response, please:
Contact us: [email protected]
We promise to provide a return, exchange, price difference compensation, or other reasonable solution based on the results of our verification to protect your legitimate rights and interests.
Once again, we sincerely apologize and look forward to your response so that we can address this issue as quickly as possible.
Best regards
Olivia
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