Glasses.com (glasses.com) has a 4.2 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Health & Medical and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
I purchased these because they were listed as white frames. These aren't white they're clear. It's very disappointing to spend this much money and have the wrong product. They're nice glasses I just wanted white NOT clear frames
Reply from Glasses.com2026-07-31
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
J
John · 2 reviews · Verified · Experienced 2026-07-30 ·
★★★★★
Wow great price quick delivery…
Wow great price quick delivery excellent quality
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
J
John R Cox · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Simple ordering and quality products
I’ve purchased several pairs from this company and have been generally pleased. They did not include the original lenses from the sunglasses that I purchased. I view this as deceptive since it is not disclosed. Customer service is poor.
Reply from Glasses.com2026-07-30
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
A pleasure doing business with you from start to finish. Highly Recommend. Very well worth it and delivery was so fast. Beautiful pair of glasses, perfectly made, price was fabulous, and ordering online was terrific.
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
M
Matthew · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
I ordered progressive lenses and the "progression" is too low.
I ordered progressive lenses and the frames look great, however the progression seems to run too low. I need to crane my head back in order to see my computer clearly and forget about the reader side. They are too low and thin to be effective.
Reply from Glasses.com2026-07-31
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Easy to order, great price, and I received my glasses as promised and on-time!
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
M
MS · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Don’t let them fool you!
Got one side of my prescription wrong but tried to tell me the technician had to “optimized” my prescription to fit the frame.
Reply from Glasses.com2026-07-31
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Best online glasses ordering service, with great quality and fast expert service.
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I loved the fact that I could virtually try on glasses & that I could use my vision insurance online for my glasses.
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
D
Don Van Gorden · 2 reviews · Verified · Experienced 2026-07-17 ·
★★★★★
Easy Oredering Process
The process of ordering was fairly easy except I could not tell whether my insurance company was going to be billed and that part was very confusing. It looks like no claim has been made so I will have to do that myself. Otherwise the glasses are what I ordered - received today - and I am happy with the transaction.
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
M
Mary M. · 1 review · Verified · Experienced 2026-07-23 ·
★★★★★
Great service and great prices!
Using my insurance benefits on 7/23/2026, was easy! The site is very user friendly. The hardest part was finding the right frame because there are so many to pick from. I purchased my glasses last year also from Glasses.com. I received the glasses today so turnaround time was fast. The cost didn't exceed my insurance benefit. Great experience!
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
C
Christina · 4 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
Great selection
It was great. Good selection. I love my new glasses!!
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Good variety, great prices and easy shopping. Purchased 2 pairs of glasses and the total was still less than what you would pay in retail stores.
Reply from Glasses.com2026-08-04
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The pair of glasses did not have the…segment height
The pair of glasses did not have the correct segment height therefore I was unable to use.
Reply from Glasses.com2026-07-30
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Order took from order to deliver 3 weeks never again
Reply from Glasses.com2026-07-28
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Made it simple to order the glasses I wanted at a price I felt was good. The same pair in a lenscrafters store experience without all the extras was almost twice the price. I got this pair for half that and all of the extras. Pleases with my order and enjoying my new pair of glasses. Using my insurance was a breeze also with the website. Delivery was about two weeks. But no issues.
Reply from Glasses.com2026-07-28
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
It was easy to order and enter prescription. Provided decent information.
Reply from Glasses.com2026-07-28
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great experience always. Ease of use on purchasing frames.
Reply from Glasses.com2026-07-28
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
J
Jeff · 2 reviews · Verified · Experienced 2026-07-28 ·
★★★★★
Easy to order and they came on time
Easy to order and they came on time. They look good also.