Glasses.com (glasses.com) has a 4.2 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Health & Medical and its reputation is good. 78% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
I got fast delivery of the glasses I ordered. They fit my prescription perfectly and look great!
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The service and products are great as long as there are zero issues. If there is an issue, it's really difficult to get support and service. The phone number is fully automated with no live person. And the chat features and support are limited. Basically, if there is an issue return it. If it's great, then it's great.
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Sent me the wrong size glasses. I explicitly chose the size 50-19 persol 3007VM frames and got sent the larger, 52-19 size. Buying glasses is important and expensive now I have to wait to make a return and re-order the proper size pair. So stupid.
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
My first time ordering from this website. Turned out pretty good. Accurate delivery Thanks 🙏
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I received my glasses and they were perfect. The fit was perfect and when I put them on, it's like they were made perfectly, just for me. Better than the last couple of pairs I got in person. I had an issue with the shipping times (as I was going to be out of town when they were delivered) and the company was very understanding and helpful. They made feel heard and my concerns were addressed. The cost was way less than the in person Optical labs I've used in the past.
The glasses arrives super quick! I have progressive lenses and they were perfect. Highly recommend.
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I needed progressive lenses and I only got lenses for far away. So I can not read anything close.
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
SUPER FAST DELIVERY
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The company was extremely late in getting my product to me
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Fast accurate affordable. I will be back.
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The glasses unfortunately are crooked. My glasses case was also damaged.
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Easy to order and arrived in good time. They’re exactly what I ordered. I couldn’t have done any better if I had gone through my optometrist. I saved a ton of money ordering through glasses.com.
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Great glasses, a great price and arrived within a week despite being. Premium progressive prescription.
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I love my glasses!!! Prescription is perfect and delivery was quick
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I can absolutely see better than prior to receiving these new glasses!
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This was my first time ordering glasses on line. Everything was perfect. Ill never get glasses another way ever again.
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66 reviews matching