Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
Written by the business, not verified by us.Global Test Supply (globaltestsupply.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the exceptionally reasonable prices and the reliable high quality of the specialized tools and products they purchased. People consistently find the online ordering process straightforward, noting that items are securely packaged and arrive promptly. However, some people mentioned that shipments can occasionally face unexpected backorders and extended delivery delays over several weeks. Some reviewers were not happy with receiving items featuring incompatible foreign power specifications or experiencing communication issues with support. A few consumers also noted frustration regarding unexpected extra delivery charges or persistent difficulties when trying to resolve return requests.
Auto-generated from all reviews of this business. For reference only.Loved purchasing my veto bag from here. Will continue to shop here for my professional needs.
Thank you for your support, Cristina. It means a lot to us. Have a wonderful day!
It was a very long wait to receive the product, however, at least there were updates on the delays. Order was placed in February and received in May. I have had no negative feedback from my requestor, so the product must be doing its job.
We sincerely apologize for the delay you experienced, Carmen, but we're pleased to hear that the product has met expectations and is performing to the anticipated standard. We truly appreciate your support and understanding throughout the process, and look forward to the opportunity to work with you again in the future.
I ordered and paid for this device in December 2025 under the pretense that the lead-time was 3 weeks. We didn't receive the device until May 2025. That's way more than 3 weeks. The communication was poor.
We’re sorry for the delay in receiving your order and for the communication issues experienced during this time, Steve. This item was impacted by manufacturer delays, and we shared updated lead times as they became available in February and March. We regret that further updates were not available during the later stages of the delay. We appreciate your patience and understand your disappointment with the experience.
Customer service was confusing and inefficient. Eventually got it sorted. Love the prices.
We are sorry to see that you only received a 3-star experience, John. While we did work with you to accommodate your requests and complete the necessary updates to your order, we do acknowledge a slight delay in responses. We are glad to hear you like our prices and that everything was ultimately resolved. Have a nice day.
It took a week to make the account and ship, because I live in Canada but ship to the USA to USA. They were responsive and helped me. They have great prices so, so I shop with them in Canada as well.
Thanks for the feedback, Colin. We're glad our team was able to help throughout the process, and we appreciate the kind words about our pricing and service in both Canada and the U.S.!
I was told both transmitter and receiver will be shipped. When I received only the receiver I called and they said “ only what’s in the box”. So the whole thing cost $250 and more for absolutely no use. Unfortunately the folks on the phone have no idea or experience with equipment
Hello, Ken. We’re sorry to hear there was a misunderstanding regarding what was included. After reviewing the situation, our team worked directly with you to do our best to help resolve the concern. We appreciate the feedback and the opportunity to clarify expectations when questions arise. Thank you.
Part of my order was cancelled, saying the item was discontinued. I got an automated email telling me someone would reach out within 2 business days. 3 business days later, nobody had reached out, so I did. I was informed they were busy, and they didn't know of a replacement. I looked, and the same item was still showing as available, with a different part number at a higher price. I inquired about getting free shipping, since I'd ordered enough to get free shipping on my original order. I was told I had to place the order 1st, then they could submit a request to credit my shipping charges. So I did, and I was never communicated with again, and shipping charges remained on my order. Please stop making your customers jump through hoops so you can raise prices after orders have been placed.
We’re sorry to hear about your 1-star experience, Christy. We take feedback like this very seriously and have opened a ticket to investigate the matter further.
Good product. Accurate and good delivery time
Thank you for sharing your 5-star review with us, James!
Good price, excellent service!
Thank you for taking the time to leave us your 5 star review, Wayne. Enjoy your day.
We’re glad we could help you find the right tools at a competitive price, Steve. Have a great day!
Happy to hear it, Johnny. Have a nice day!
As expected. Will purchase again!
That's great to hear, Carrie! We look forward to working with you again in the future. Have a great day!
I want to thank you for the extra support during the import process. In business, that kind of support is essential. I hope to continue our business relationship with you. Thank you again!!!
We really appreciate your kind words and your support, Paul. It's always a pleasure to assist, and we look forward to working together again as well. Have a wonderful day.
The product was great. The challenge was the company forgot to ship my order and after about three weeks I wrote to inquire as to the arrival date of the product which prompted them to finally ship the items.
Thank you for your feedback, Seth. We’re glad you were happy with the product, but we apologize for the delay and missed communication on your order. We’ve addressed the internal issues that caused this and are taking steps to ensure it doesn’t happen again. If you have any additional concerns, please let us know.
It was easy to find and order the equipmet I wanted. It arrived in a timely manner and works well.
Thank you so much for your comments, Matthew. We're glad you had a smooth transaction from start to finish. If you need anything else, you know where to find us :)
I purchased the Navac N1DX manifold. It was a great price and they had it in stock when it was on backorder everywhere else. It was shipped quickly and received it with no issues. I would highly recommend Global Test Supply and will definitely make other purchases in the future!
Thank you for your great review, Chris! We’re glad we had what you needed in stock when it mattered. We do our best to keep high-demand products available and are happy to hear everything arrived quickly and without issue. We truly appreciate your support and look forward to working with you again soon.
Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated arrival would have helped made me be less nervous about if it would arrive . Overall worth the wait on this item purchased .
Thank you for your thoughtful feedback, David. We’re glad to hear you were happy with the pricing and service. We do apologize for the wait and appreciate your suggestion regarding order updates. Clear communication is important, and we’ll continue working to improve in that area. Thank you again for your patience, and we’re glad to hear the item was worth the wait!
No surprises. We received our order in perfect condition exactly as expected. Great business to work with.
Thank you for your review and support, Marius! We look forward to working with you again in the future.
Price, and shipping was exceptional.
Thank you so much, Jimi! We appreciate the support. Have a wonderful day.
Still waiting on RMA replacement from that order.
We’re sorry about the delay in sending your RMA, Jack. We’ve recently experienced a high volume of requests and have added additional team members to help us keep up with demand and improve response times moving forward. If there is anything else we can do to help, please let us know. We look forward to the opportunity to work together again.
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