Custom products for Melanin skin that actually work.Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Written by the business, not verified by us.Glo Melanin (glomelanin.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service team for being prompt, attentive, and extremely helpful with resolving order adjustments and shipping questions. People also truly love the natural skincare products, consistently noting impressive improvements in skin texture, softness, and overall hydration. However, some customers also noted that they experienced frustrating shipping delays, lost shipments, or issues with packages arriving damaged during transit. A few reviewers additionally mentioned encountering occasional difficulties with communication, taking longer than expected for staff to reply to inquiries. Others expressed dissatisfaction regarding automatic reordering policies that felt inconvenient for their personal budgets.
Auto-generated from all reviews of this business. For reference only.They did their best to get me my missing package! They ended up reshipping it no additional cost! The person who helped me, their name is Elyka! She did such a good job and tried her best to resolve the issue! One thing I would complain about is the AI’s constantly taking the place of the human agent or just getting in the way lol!
I have just started using Glomelanin and my skin feel softer. I love the scent and I am very happy that I purchased your product.
Great customer service. Appreciate Nia and Elyka with quick responses and completion of request.
I was definitely skeptical before buying but decided to take the chance. So far I have noticed a difference in my skin and that was only using the bar once daily for about 2-3 weeks. I plan to use the other 3 products in the recommended steps included in the Glo set. But so far, so good!
Rio was very helpful in getting a replacement order shipped to me due to the first 1 being destroyed during transit. Thank you again Rio
They were very responsive and received my feedback with positive consideration.
Go melanin was quick to respond with a concern I had with my protect. Rio made sure to fix the problem in a fast, headache free process. Greatly appreciated it!
Rio was excellent very quick response with the address change.
I am having the best experience with GloMelanin. I already see results at just 2 months in. My skin is brighter, clearer and I’m receiving compliments on my skin. You have to stay consistent. The product both feel and smell good. My skin is smooth and my dark spots are fading.
Elyka helped me with getting a replacement of the brightening oil quickly due to it arriving to me damaged. I really appreciate the help that was given to me and it just shows the glomelanin cares about their customers and go above and beyond.
I am highly satisfied with Elyka customer services. All my concerns & questions were answered. Thank you so much.
It's been a week, and I can already see the difference in using the Lip Balm. My lips are lightening up and not drying out or peeling like other lip balms I previously tried. I WILL NOW AND FOREVER ORDER GLOW MELANIN
I LOVE, LOVE, LOVE this product, so I gonna keep my subscription. Their customer service rep, Rio, is the best rep I ever encountered, and he deserves a 10 star recognition.
Elyka was excellent on how to handled my issue. She was professional at all times, out back to me in a timely manner and also represented your company well. I truly love experiencing great customer service, and Elyka went above and beyond to work things out. She was great!!!
Elyka was great in assisting with getting my order sent to the correct address. Love the support team and the quick response. 5 stars all around!
I have been using the product for about a year with great results. My skin is clear and I rarely have a breakout. Most recently my package was damaged in transit. UPS sent the package back to Glo Melanin before it ever got to me. They quickly responded and prepared replacements. I love the product and customer service that is provided!
Elyka was very responsive, attentive and friendly while helping while assisting with my shipment inquiry. Great communication and customer service.
Thanks Rio! I appreciate the prompt courteous service.
Omgggg Rio Rio Rio. is AMAZING so attentive and detailed in response. I APPRECIATE Rio soooo much ❤️❤️❤️💯
I recently started using Glo Melanin products and love them. The soap and moisture cream , also the scrub leaves my skin feeling like butter. I will be purchasing all of there skin care line to add to my routine daily. Thanks Glo Melanin, we finally have products tailored specifically for our needs ❤️💯🥰🥰
103 reviews matching
vibriance.com
Norse Organics
MiamiMD
Meaningful Beauty
Rimoka
Pop On Veneers
DRMTLGY
Wholesale Supplies Plus