Thank you
Elyka was responsive, patient and helpful.
Custom products for Melanin skin that actually work.Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Written by the business, not verified by us.Glo Melanin (glomelanin.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service team for being prompt, attentive, and extremely helpful with resolving order adjustments and shipping questions. People also truly love the natural skincare products, consistently noting impressive improvements in skin texture, softness, and overall hydration. However, some customers also noted that they experienced frustrating shipping delays, lost shipments, or issues with packages arriving damaged during transit. A few reviewers additionally mentioned encountering occasional difficulties with communication, taking longer than expected for staff to reply to inquiries. Others expressed dissatisfaction regarding automatic reordering policies that felt inconvenient for their personal budgets.
Auto-generated from all reviews of this business. For reference only.Elyka was responsive, patient and helpful.
I personally have a great experience with Glo Melanin, I get nothing but compliments on how glowing my skin looks everyday. I had a small issue with one of the product that was received and customer service. rep. Rio got right on it and the assistant was phenomenal. Yes, I would recommend all products that I’ve personally used.
The item arrived in a timely manner. It has done what it claims - reduced ingrown hairs and dark spots. Thanks again to Glo Melanin.
OMG I can’t say nothing but good things about Glo Melanin. Elyka Is absolutely amazing. She took care of my concern right away and in a timely matter. Her care for my concern is top tier. Super sweet. I recommend all their products as I love how my skin feels and looks after using the products. Please try! You won’t be disappointed.
I had a really great experience with the customer service agent Rio. He did an awesome job at responding promptly and ensuring I got a new order of the Rose glo oil that broke in the original shipment. Surely made my experience with glo melanin one to remember in the best way.
I love the tumeric body oil always love the tumeric facial soap bring back the buy one get one deals on the soap
Always on point , I don’t have any problems to report. All the products are superb!!
I love their products. My skin is thankful. Super sweet company. I love that they have great customer service, and have a timely response time with any issues or concerns. I would highly recommend.
Recently made a purchase - there was a slight hiccup with a missing product however Elyka was very helpful and quickly rectified it. My shipment came very quickly and I’ve already started using my products. I have very sensitive skin , however these products have been very calming and hasn’t caused any irritation. I’m excited to see my results. Happy customer.
Elyka provided great prompt customer service cant wait to try these products
Wonderful company! I have now made two purchases from them and each time they have thoroughly impressed me. My first order I made a mistake with my address and my order was shipped to the wrong location. Even though it was my fault, they shipped out a second order free of charge! You simply cannot find better customer service. My second order a very lovely employee by the name of Elyka thoroughly and graciously explained the difference between products for me and could not have been more kind and understanding. She was wonderful. Now, on to the products. They are amazing! Smell wonderful, moisturizing. Evened my skin out so quickly with no irritation. Ingrown hairs? Gone. Hyperpigmentation? Gone. I’m so silky soft and glowy without a greasy feel and I smell heavenly in a subtle way. Not overpowering. They use the absolute best ingredients, none of the garbage that’s toxic and their formulas are effective. I will be a lifelong customer.
I recently had an issue with my order and Elyka was very helpful in resolving it in a timely manner. I really appreciate her assistance!
I love everything about Glo Melanin! The best part is that their products/formulas delivers exactly what they promised. It’s rare to find that in today’s market. But the cherry on top is their customer service! They are quick to respond and there’s fair resolution. They care about their customers, especially Rio! My case with Rio was closed out with encouraging words and best wish. I thought that was so special ❤️
I used the soap & scrub & I was really empressed with my results.I would recommend this product.
Thank you Elyka for helping with this shipping issue so promptly.
I really like the turmeric bar, it smells great and feels nice on my face. It doesn't leave my face feeling dry afterwards and it doesn't cause any tingling or burning sensations and I have sensitive skin so I'd say I'm really happy with my purchase, thank you for what you create for the black community! <3
Shout out to Rio for providing clarity regarding my issue. Looking forward to purchasing more products.
What made this order great was that they were replacing my face cream. It came fast and they moved with quickness. Ive been using glomelanin for a couple years and it has really helped my skin. The customer service is efficient and I dont ever have problems.
Rio was helpful and very responsive via email. Thank you!!
103 reviews matching