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Shopping & Fashion

Gnoce

104 reviews

4.5104 reviews
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About Gnoce

Data updated
Website
gnoce.com
Category
Shopping & Fashion
Location
United States · Portland
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
75% (6/8)
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Is Gnoce legit?

Gnoce (gnoce.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.

What people say

K
Kristina · 2 reviews · Experienced 2026-05-08 ·

Quick and friendly costumer service

Quick and friendly costumer service. The charms are absolutely beautiful and well made! I like how unique a lot of the charms are as well. It really help to personalize it perfectly!

Reply from Gnoce2026-05-28

Dear Kristina, Thank you so much for your kind words! We are delighted to hear that you found our customer service quick and friendly and that the charms added that perfect personal touch. We are extremely grateful to you for your appreciation of the uniqueness and quality of our designs. If you ever need anything else, we’re always here to help. We hope you enjoy styling your hair, and thank you once again for your purchase. 💫

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Genevieve Alt · 1 review · Experienced 2026-05-10 ·

Happiness

I have already bought different bracelet and charms and I always been very happy and satisfied about Gnoce, a Great Company 👍😀🥰

Reply from Gnoce2026-05-28

Dear Genevieve, Thank you so much for taking the time to share your joy and positive feedback! We're delighted to hear that you're satisfied with the bracelets and charms you purchased from Gnoce and have had a pleasant experience over the years. Your support and positive reviews are our greatest motivation. We wish you happy wearing them and that every day is filled with happiness and joy! Please feel free to contact us if you have any questions or need assistance.

D
Danyel Geist · 3 reviews · Experienced 2026-03-02 ·

Amazing quality and beautiful…

Amazing quality and beautiful packaging. Love Gnoce!

Reply from Gnoce2026-05-28

Dear Danyel, Thank you for your kind words. We are delighted to hear that you are satisfied with both the quality and the packaging. Your support is greatly appreciated at Gnoce. Hope to see you again soon!

A
Alev Suren · 3 reviews · Experienced 2026-05-08 ·

A bit slow on delivery as they are so…

A bit slow on delivery as they are so busy I guess however my earrings are amazing 🤩. Thanks guys I am so pleased

Reply from Gnoce2026-05-09

Dear Alev, Thank you for your support and understanding! We would like to express our sincere apologies for the delayed delivery and the extended waiting period. However, receiving your "amazing earrings" review is extremely encouraging. We will endeavor to deliver to you more quickly in the future. Thank you again.

M
Melanie · 9 reviews · Experienced 2026-05-07 ·

Perfect item…

I found the item i liked but they only did the engraving up to 5 letters & I needed 6 , I contacted this company & the customer service i received was exceptional the arranged for this to be done & also gave me a free bracelet & a free pair of pearl earrings, they kept me informed of the time schedule throughout & informed me when my order was shipped & due for delivery which took around 10 days . I recevied my pendant yesterday & what can I say it was absolutely beautiful & the engraving was nothing less than perfect, it came with the two other beautiful free items all nicely wrapped in a velvet pouch in a gorgeous presentation box . I am extremely pleased with my first purchase & will definitely being repurchasing items in the future thank you , one definitely happy customer 😀

Reply from Gnoce2026-05-08

Dear Melanie, Thank you so much for taking the time to share such a detailed and heartwarming review! We are delighted to have had the opportunity to create this "perfect item" for you, especially to break through the limitations of conventional characters and achieve your desired 6-character engraving. We have passed on your positive feedback regarding the customer service team, the engraving effect, the complimentary gifts, and the overall packaging to our colleagues, and the response has been extremely positive. The free bracelet and pearl earrings you mentioned are a small token of our appreciation, and we hope they add even more beauty to this special keepsake. We are very pleased to know that you received your package smoothly in about 10 days and that every detail met or exceeded your expectations. We would like to express our gratitude for your confidence in us and the opportunity to facilitate your inaugural purchase. We consider it our most cherished honor to have such a "definitely happy customer" as yourself. Regardless of whether you opt for engraved jewelry again or have other items in mind, we will continue to provide you with the same attentive and thoughtful service. We look forward to creating more beautiful moments for you in the near future. Wishing you a joyful life; may every day shine as brightly as this pendant.

R
Rebecca Lau · 1 review · Experienced 2026-05-05 ·

will buy again

i love Gnoce for the diff collabs that they work with, especially the How to train your dragon ones! I also love that they gave a bracelet with it for the charms which was very thoughtful. Shipping was relatively quick. I got my order in 2 weeks, especially the fact that its shipped from China. I cant wait to wear it to Epic Universe

Reply from Gnoce2026-05-08

Dear Rebecca, Thank you so much for your wonderful review! We are delighted to hear that you have enjoyed our How to Train Your Dragon collaboration. We are pleased to hear that you appreciated the complimentary bracelet; we always aim to make every purchase feel special and thoughtful. Many thanks for your understanding regarding the shipping time. Since we ship from China, delivery usually takes around 2 weeks, and we’re happy it arrived within your expectations. We can’t wait for you to wear your charms to Epic Universe! Please feel free to share photos with us on social media; we’d love to see. Thank you again for your support and for choosing Gnoce. We look forward to serving you again soon!

K
Karina Kendrick · 1 review · Experienced 2026-04-10 ·

Great Quality, Great Variety!

The quality and price of the charms I’ve gotten are great! I love having charms to represent the most important parts of my life on my wrist and there is great variety of options for the charms. I will definitely buy again!

Reply from Gnoce2026-05-08

Dear Karina, Thank you for your excellent review. We are delighted to hear that you are satisfied with the quality and variety of our charms. We understand the importance of celebrating and preserving life's significant moments, and we are dedicated to providing you with charms that embody these values. We are looking forward to your next purchase with us.

J
Joanne Davis · 2 reviews · Experienced 2026-04-29 ·

Very happy customer

From Start to finish the customer service was fantastic. I received quick responses and all my questions were answered. When my jewellery arrived the quality was beautiful. I purchased items for two people,a photo charm as a very special 18th birthday gift and im so glad I did. The second was the charm bracelet with the photo pendant gor my daughter's10th birthday. They both came with gift bags and boxes. I will definitely be ordering more items in the future.

Reply from Gnoce2026-05-08

Dear Joanne, Thank you for your excellent review. We are delighted to hear that you had a positive experience. We are pleased to know that our customer service team was able to assist you with your queries and that the jewelry was delivered in pristine condition, especially for such significant milestones as an 18th and 10th birthday. We are pleased to hear that you were satisfied with the gift packaging. We are very grateful for your custom and look forward to welcoming you back in the future.

L
Lazaro Sanchez · 1 review · Experienced 2026-05-02 ·

This place is a scam

This place is a scam, it auto filled my shipping address to some old place I used to live years ago and did not give the option to edit it till after the order was placed. Didnt think it was too bad since you can edit it afterwards, but they sent it to the wrong address anyways even though the correct address is on the order. No chance for refund, not willing to ship to the correct address for their mistake. They even asked if I'd pay 40% of the order again for them to ship again. Their phones hangup without anyone ever taking the call so no chance of getting to talk to someone. Dont trust this place, they will not help you

C
Ciel Martinez · 1 review · Experienced 2026-04-11 ·

Phenomenal service and quality

Reply from Gnoce2026-05-08

Dear Ciel, We are very grateful for your positive feedback. Maintaining high standards of service and quality is our top priority, and your feedback motivates our team to keep improving.

C
Caroline · 5 reviews · Experienced 2026-04-29 ·

I received my order yesterday and was…

I received my order yesterday and was absolutely delighted with my ashes charms .They were more than beautiful the inscription was amazing . The value for money was fantastic The free gifts were so beautiful. The packaging was better than a high end store.Delivery was very quick I will definitely be using them again and recommend them highly.

Reply from Gnoce2026-05-08

Dear Caroline, Thank you so much for your wonderful review! We are absolutely thrilled to hear that you were delighted with your ash charms and that they exceeded your expectations. It means the world to us that you found the inscription, value, free gifts, packaging, and delivery all to your satisfaction. Your kind words and recommendation are deeply appreciated, and we look forward to serving you again in the future.

K
Keanan Jackson · 1 review · Experienced 2026-04-08 ·

Great product and delivery

Reply from Gnoce2026-04-29

Dear Keanan, Thank you so much for your kind words! We're thrilled to hear that you were happy with both the product and the delivery. Looking forward to serving you again soon!

S
Sam Begum · 5 reviews · Experienced 2026-04-24 ·

Highland cow pendant

Received my order on time, The pendant is a little bit smaller that I expected however well made. Very happy with the purchase.

Reply from Gnoce2026-04-29

Dear Sam, Thank you for your thoughtful review. We are pleased to confirm that your order was delivered in a timely manner and that you are satisfied with your purchase. We appreciate your feedback regarding the size; it is useful for future customers to know. I am pleased to hear that you still find the pendant well made and to your liking. Enjoy wearing your Highland cow pendant!

c
customer · 9 reviews · Experienced 2026-04-21 ·

I have ordered several charms and now I…

I have ordered several charms and now I ordered rings aswell. They are really beautiful just like the pictures and the rings are true to size. I will be ordering more from them in the future

Reply from Gnoce2026-04-29

Dear Madam/Sir, Thank you for your excellent review. We are delighted to hear that your charms and rings have met your expectations and that you are satisfied with the quality and sizing. It’s great to know that our products match the pictures and fit you well. We would like to express our sincere gratitude for your continued support and look forward to serving you again in the future. Should you have any special requests or require assistance, please do not hesitate to get in touch. Thank you again for choosing us!

K
Kevin Dilipkumar · 1 review · Experienced 2026-04-20 ·

They make beautiful jewellery

They make beautiful jewellery, good packaging and good customer service!

Reply from Gnoce2026-04-29

Dear Kevin, Thank you for this wonderful review! It’s great to know that our jewellery, packaging, and service all met your expectations. We always strive to create a beautiful experience from unboxing to wearing. Hope to see you again soon!

B
Baiba · 1 review · Experienced 2026-04-21 ·

Received very nice necklace

Received very nice necklace, it’s worth the wait.

Reply from Gnoce2026-04-29

Dear Baiba, Thank you for your recognition! We were delighted to hear you say, "It was worth the wait." We hope that this beautiful necklace brings you joy every day.

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Nancy Friedman · 2 reviews · Experienced 2026-03-02 ·

The charms are charming

I love, love, love the Harry Potter charms. I would highly recommend that Gnoce hire a staff of customer service representatives who you could easily contact by telephone call. I’m over 60, and get frustrated with having to communicate with chat bots and emails.

A
Alexis Maron · 1 review · Experienced 2026-04-20 ·

The customer service is prompt and…

The customer service is prompt and effective. The quality of the product is great and matches my expectations. My only complaint would the shipping time for the order.

Reply from Gnoce2026-04-29

Dear Alexis, Thank you for your honest feedback! We are pleased to hear that you were satisfied with our customer service and product quality. We would like to express our sincere apologies that the shipping time did not meet your expectations. We are aware of the significance of prompt delivery and are committed to making improvements to ensure faster shipping in the future. Your patience and understanding mean a lot to us, and we hope to serve you better next time.

T
Toni Roberts · 3 reviews · Experienced 2026-04-20 ·

Beautifu lcharm

My wife loved her peanuts charm and necklace.

Reply from Gnoce2026-04-29

Dear Toni, Thank you for sharing your lovely feedback! We are delighted to hear that your wife was delighted with her Peanuts charm and necklace. It is always gratifying to know that a piece has brought joy to someone special. If there’s anything else we can assist you with, feel free to let us know!

C
Charlie Delancy · 2 reviews · Experienced 2026-04-01 ·

Good product fast shipping.

Reply from Gnoce2026-04-29

Dear Charlie, Thank you so much for your kind feedback! We are pleased to hear that you are satisfied with both the product and the delivery speed. We hope you enjoy it and look forward to serving you again in the near future.