GoHealth (gohealth.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 74% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
Hi Mr Sharp, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
I am very upset and this co seems to be a scam..I signed up with Humana give back which would give me 110.00 extra In Soc sec 3 mo ago in Sept. They were suppose to do back pay giving total of 330.00 this Dec. It is NOT there and I'm so very mad and upset. I had called my agent recently. We had 3 way conversation witj Himana and she said it'd be there on Dec check today. IT IS NOT THERE!! SO APPARENTLY HUMANA LADY FORGOT TO TELL SOC SEC. SO I THINK THIS IS A SCAM. THEY HAVE RUINED MY THANKSGIVING TODAY!!!!!!
Hi Ms Herron, Thank you for your feedback. We're sorry you are having issues receiving the "give back" your policy provides. A Case Manager is researching your situation and will reach out to you soon. If you have questions in the meantime, feel free to contact our Member Services Team for assistance at 855-203-4871. Thank you for your patience. Anne C. GoHealth Member Services Specialist
I hadn't been sure whether the call was legitimate but was reassured by Estefany! I felt cared about and taken care of concerning all my needs and issues.
Hi Ms Lyon, Thank you for your comments on Trust Pilot. We are glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist
She answered all my questions and fixed all the problems I called with.
Hi Ms Wesche, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Hi! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Joseph and Victoria was amazing. They helped me understand everything. I really enjoyed the help from both of them. Good people
Hi Ms Carter, Thank you for your review of our agents Joseph and Victoria. We appreciate your comments about the service they provided and are glad you had such a positive experience! Please reach out to our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thank you again for your review. Anne C. GoHealth Member Services Specialist
Hi Mr Burke, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Mayson seemed very noledgeable. Extremely friendly and kind. He helped us from go health to go from ppo to the other. I don't remember the letters. I am happy that he was not pushy. I don't remember the date i did this.
Hi Ms Beaudet, Thank you for your review of our agent Mayson. Your descriptive comments about his service throughout your enrollment are much appreciated, we will share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Anne C. GoHealth Member Services Specialist
Rhonda Carroll helped us get the plan we need and took the time to answer our questions. She was great.
Hi Ms Floyd, Thank you for your review of our agent Rhonda. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
He treats me like a real person and didn't mind answering questions thanks for caring!
Hi Mr Maley, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Everything was very mindful and helpful and answered all questions
Hi! Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
I really enjoyed talking to my Representative she was very helpful and nice she did a great job at explaining everything I’m very satisfied with my representative
Hi Ms Williams, Thank you for your generous review of our agent. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Honest and earnest help with search for medical coverage for myself
Hi Ms Galano, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
I felt taken care of and not rushed Felt reviewer was kind and knowledgeable He explained things clearly to me
Hi Ms O'Hara, Thank you for your generous review. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
The Gentleman that helped me was very professional and very helpful and tried to get me the very best service possible
Hi Ms Bohannon, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Jaime Umanzor was very professional, helpful and friendly. He was very patient and was great answering my questions and repeating himself when asked to.
Hi Ms Tillman, Thank you for your generous review of our agent Jaime. We appreciate your comments about the service he provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
I truly appreciate Dana and Holly they did an outstanding job give them five stars
Hi Ms Warren, Thank you for your generous review of our agents Denn and Holly. We appreciate your comments about the service they provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
The agent was polite and explained the policy well! He made me feel good about the package I was going to get come January 1st.
Hi! Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
I like the way that everything was explained to me
Hi Mr Thomas, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Any question was attended and resolved
Hi Mr Sanchez Rocha, Thank you for commenting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
200 reviews matching