GoHealth (gohealth.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 74% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
The people I have talked to have been Great. And easy to talk too.
Hi Mr Hilliard, Thank you for your review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
The website is well planned out and responds quickly to provide all sorts of information about the services available to me through United Healthcare. I prefer to be addressed by a nickname, however, so I gave them only four stars for that oversight. "Chet" D.
Hi! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
It was so easy to use,I look forward to useing again next time.
Hi Mr Altman, Thank you for your review. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
I am feeling better about my prescriptions cost after talking to Monica
Hi Ms Anderson, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
The operator was very helpful in helping me find the right policy for me
Hi! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Professional guidance . Very knowledgeable and easy to follow
Hi Mr Shaw, Thank you for your review! We’re glad you had a positive experience. Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
An agent by the name of Madeline convinced my father or 92 years old to enroll in an Advantage Plan after he has been on straight Medicare and a supplement from the beginning. I know this industry quite well and told him he was making a big mistake. He and I both called Madeline and left messages. NO call backs. I then spoke to another Go Health rep and they were embarrassed that she would make such a recommendation. They told me they would disenroll him and his wife which I found out afterwards they could not do and we had to go to the Advantage Plan and disenroll. Now 3 weeks later and about 4-5 hours on calls with the Plan, Medicare and the Part D Company, his insurance for 1/1/25 is up in the air. This is how you take care of your customers?
Hello, Our records show you have spoken with a Case Manager and this issue has been resolved. For this reason, we will consider this matter closed. Please reach out to our Member Services team at 855-203-4871 should you have any questions or need further assistance. We would be happy to help. Anne C. Go Health Member Services Specialist
THE WORST SUPPORT I HAVE EVER HAD !!!!!!!!! o LORD HAVE MERCY IM ASKING A SIMPLE QUESTION THE ASK THE SAME QUESTION. THE worst
Hello, Our records show you have spoken with a Case Manager and this issue has been resolved. For this reason, we will consider this matter closed. Please reach out to our Member Services team at 855-203-4871 should you have any questions or need further assistance. We would be happy to help. Anne C. Go Health Member Services Specialist
Initially I was very nervous about making my medical selections. Grace Fiornascente, was so nice and patient with me. She took her time and answered each question that I had. I will definitely refer anyone of my friends or family members that need assistance to her.
Hi Ms Gabe, Thank you for your generous review of our agent Grace. Your descriptive comments about the service she provided are much appreciated. We will gladly share them with her manager. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Anne C. GoHealth Member Services Specialist
Everyone was very nice and Ms.Chalese Sligh was so helpful getting me connected to the right program for me
Hi, Thank you for your generous review of our agent Chalese. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Just seemed like it was quick crystal clear and to the point explain the options in any questions I had he answered good experience
Hi Mr Sevigny, Thank you for posting your comments on Trust Pilot. We're glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist
What do I do if the Dental office I go to is not in network? When your Summary of Benefits states YOU HAVE THE FREEDOM TO VISIT ANY DENTIST? Please advise
Hello, Thank you for posting your review! Please reach out to our Member Services team to discuss this issue at 855-203-4871. We are always happy to help! Anne C. GoHealth Member Services Specialist
Theron Evens was awesome to work with, he described the options, assisted me in selecting the best fit for my health care needs. He is truly a credit to your company.
Hi, Thank you for your review of our agent Theron. We appreciate your comments about the service he provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
The young man I talked to was very helpful knowledgeable and very kind
Hi Mr Jones, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Hi Mr Moran, Thank you for commenting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Abigail was very helpful and patient and very thorough
Hi Mr Maki, Thank you for your review of our agent Abigail. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Hi Mr Hoggard, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Very knowledgeable staff member. No pressure , Very patient. Extremely happy with my new health plan. Everyone should call during " open season ".the savings are remarkable 👌 i really needed financial help and GoHealth provided that. It wasn't as hard as I thought to sign up ! It was such a relief to not have to research everything myself. The agent did everything for me !
Hi Mr Schmidt, Thank you for your generous review of our agent. We appreciate your detailed comments about the service you received and will share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
The representative was efficient and friendly
Hi! Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
The experience was made great by the agent that assisted me, Robyn Wright. She was able to look at what I was already paying for, compare it to other options that would cover the same benefits but at a lesser amount. When I first sought out Medicare coverage, I didn’t really understand what I was paying for. Robyn opened my eyes by thoroughly explaining things. She was able to save us over $500 a month! Most of that was due to my husband’s coverage going up and up and up year after year. Innumerable were the calls I would receive from various providers. It was annoying. Then out of the blue I decided to respond to one of them, thinking I can always say, “No.” Robyn was the person I was connected with after a brief Q&A. I realize this is her job, however, I truly felt like she genuinely was doing all she could to give me the best options available. It’s always been said that you get what you pay for. I never felt like that was the case. Today, I feel as though I’m on a level playing field. I’m hoping that I can come back next year and let you know if it all turned out as well as it appears it is going to.
Hi, , Thank you for your generous review of our agent Robyn. Your descriptive comments about her service and attention to detail are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
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